The Perfume Shop - Edinburgh St James 360 Recensioni 

275
TrustScore 5 su 5

5,0

Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB


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Valutata 5 stelle su 5

When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up bu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The girls on shift today were approachable, had genuine interest and were super helpful. Cara and another girl who was with her (didn’t get her name but served me the first time I came in with my sist... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Kush and Lucy were lovely and super attentive. They were very patient with me and offered lots of different suggestions based on the notes of scent I like. All around great experience :)

L'azienda ha risposto

Valutata 5 stelle su 5

Served by Cara, absolutely top class. Looked up my buying history for me, advised me what I had previously bought and continued to provide exactly what I needed, updated my VIP card,ensured I had all... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Profumeria
  2. Fornitore di prodotti di bellezza
  3. Fornitore di cosmetici e profumi
  4. Negozio di cosmetici
  5. Fornitore di sapori, fragranze e aromi
  6. Negozio di prodotti per capelli

Scritti dall'azienda

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informazioni di contatto

  • Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Regno Unito

5,0

Eccellente

TrustScore 5 su 5

275 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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5,0

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(275)

35.954 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Very helpful

Went to find a perfume that I only had a blurred photo of a tester bottle I was assisted by Gabi who found the perfume for me me and then kindly took me through all the diffrent sizes and the deals that were on as well she was very helpful and help me pick the right one for a gift

26 ottobre 2025
Non scritta su invito
Logo di The Perfume Shop - Edinburgh St James 360

Risposta di The Perfume Shop - Edinburgh St James 360

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Valutata 5 stelle su 5

Gabi was lovely!

Gabi was lovely!

24 ottobre 2025
Non scritta su invito
Logo di The Perfume Shop - Edinburgh St James 360

Risposta di The Perfume Shop - Edinburgh St James 360

Hi,

Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Valutata 5 stelle su 5

I greatly recommend

I love this perfume shop, lot’s of perfume and a lovely staff, thanks a lot to Distinguish who guided me thru the different options, I definitely recommend buying there

24 ottobre 2025
Non scritta su invito
Logo di The Perfume Shop - Edinburgh St James 360

Risposta di The Perfume Shop - Edinburgh St James 360

Hi,

Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Valutata 5 stelle su 5

Exceptional Service by Paul at The Perfume Shop

I’m a regular customer of The Perfume Shop (209 St James Square, Edinburgh), and I always enjoy shopping there. Recently, I was helped by Paul, who went above and beyond to find the perfume I wanted as a gift for my friend. He was incredibly kind, patient, and dedicated — even contacting other stores to locate the right size for me. I’m very grateful for his exceptional service and the warm, friendly atmosphere of the whole team. He made my visit so pleasant! I highly recommend this store!

22 settembre 2025
Non scritta su invito
Logo di The Perfume Shop - Edinburgh St James 360

Risposta di The Perfume Shop - Edinburgh St James 360

Hi,

I am so pleased to hear of your 5* experience. Thank you!

Kind regards,
Sharain - The Perfume Shop

Valutata 5 stelle su 5

I had such a lovely experience at the…

I had such a lovely experience at the perfume, I got served by sukveer she was so lovely, really patient and understanding as I can be very indecisive!

22 ottobre 2025
Non scritta su invito
Logo di The Perfume Shop - Edinburgh St James 360

Risposta di The Perfume Shop - Edinburgh St James 360

Hi,

I am so pleased to hear of your 5* experience. Thank you!

Kind regards,
Sharain - The Perfume Shop

Valutata 5 stelle su 5

Was in today to browse for perfume a…

Was in today to browse for perfume a lovely young man served me called Distinguish very helpful, informative and polite I’ll be back thank you

22 ottobre 2025
Non scritta su invito
Logo di The Perfume Shop - Edinburgh St James 360

Risposta di The Perfume Shop - Edinburgh St James 360

Hi,

I am so pleased to hear of your 5* experience. Thank you!

Kind regards,
Sharain - The Perfume Shop

Valutata 5 stelle su 5

Great customer service

Had Paul serve me in the shop. Was very good at offering me different samples to try. Excellent customer service.

22 ottobre 2025
Non scritta su invito
Logo di The Perfume Shop - Edinburgh St James 360

Risposta di The Perfume Shop - Edinburgh St James 360

Hi,

I am so pleased to hear of your 5* experience. Thank you!

Kind regards,
Sharain - The Perfume Shop

Valutata 5 stelle su 5

Made to feel like a valued customer…

Made to feel like a valued customer with Matthew’s service. Very helpful and efficient in checking availability of the desired product.

18 ottobre 2025
Non scritta su invito
Logo di The Perfume Shop - Edinburgh St James 360

Risposta di The Perfume Shop - Edinburgh St James 360

Hi,

I am so pleased to hear of your 5* experience. Thank you!

Kind regards,
Sharain - The Perfume Shop

Valutata 5 stelle su 5

Amazing customer service really…

Amazing customer service really attentive and put customers first

17 ottobre 2025
Non scritta su invito
Logo di The Perfume Shop - Edinburgh St James 360

Risposta di The Perfume Shop - Edinburgh St James 360

Hi,

I am so pleased to hear of your 5* experience. Thank you!

Kind regards,
Sharain - The Perfume Shop

Valutata 5 stelle su 5

The shop assistant was very lovely

The shop assistant was very lovely, helpful and patient. Very recommend Distinguish !

17 ottobre 2025
Non scritta su invito
Logo di The Perfume Shop - Edinburgh St James 360

Risposta di The Perfume Shop - Edinburgh St James 360

Hi,

I am so pleased to hear of your 5* experience. Thank you!

Kind regards,
Sharain - The Perfume Shop

Valutata 5 stelle su 5

Very easy to deal with

Very easy to deal with
Received goods quickly
Great prices

10 ottobre 2025
Logo di The Perfume Shop - Edinburgh St James 360

Risposta di The Perfume Shop - Edinburgh St James 360

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Valutata 5 stelle su 5

Thank you Sukveer Kaur

Was assisted by Sukveer Kaur. She is very knowledgeable and it helps me saving so much time to get what I wanted. She is also very understanding of the constraints that I have and she helped with giving multiple considerations.

13 ottobre 2025
Non scritta su invito
Logo di The Perfume Shop - Edinburgh St James 360

Risposta di The Perfume Shop - Edinburgh St James 360

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Valutata 5 stelle su 5

Store has multiple options to buy…and Aishwarya staff is good at store

Store has multiple options to buy purfumes and the staff is with patience and very polite and especially AISHWARYA is very nice and very good at sales she showing multiple options to buy by the customer her way of convince customer is very good iam very impressed

9 ottobre 2025
Non scritta su invito
Logo di The Perfume Shop - Edinburgh St James 360

Risposta di The Perfume Shop - Edinburgh St James 360

Hi,

Thanks for your feedback! It's great to hear you have had a 5* experience.

Have a lovely weekend!
Sharain - The Perfume Shop

Valutata 5 stelle su 5

Amazing service by Callie

Amazing service by Callie, best customer service 10/10

9 ottobre 2025
Non scritta su invito
Logo di The Perfume Shop - Edinburgh St James 360

Risposta di The Perfume Shop - Edinburgh St James 360

Hi,

Thanks for your feedback! It's great to hear you have had a 5* experience.

Have a lovely weekend!
Sharain - The Perfume Shop

Valutata 5 stelle su 5

Was served by Kush (a couple of months…

Was served by Kush (a couple of months ago) Kush was friendly, helpful & I found out additional services as bringing in your empty bottle for a re-fill. Will definitely be back 🙌

21 agosto 2025
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Logo di The Perfume Shop - Edinburgh St James 360

Risposta di The Perfume Shop - Edinburgh St James 360

Hi,

Thanks for your lovely words, we appreciate you!

Kind regards,
Sharain - The Perfume Shop

Valutata 5 stelle su 5

Callie was excellent in her product…

Callie was excellent in her product knowledge and service, going that extra mile to make sure I bought the perfect gifts. Thank you.

3 ottobre 2025
Non scritta su invito
Logo di The Perfume Shop - Edinburgh St James 360

Risposta di The Perfume Shop - Edinburgh St James 360

Hi there,

I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.

Kind regards,
Sharain - The Perfume Shop

Valutata 5 stelle su 5

Staff(Paul) was an absolute darling

Staff(Paul) was an absolute darling. He helped me and was patient with me with how indecisive I was on what to buy. Keep up the amazing work! ❤️

1 ottobre 2025
Non scritta su invito
Logo di The Perfume Shop - Edinburgh St James 360

Risposta di The Perfume Shop - Edinburgh St James 360

Hi,

Thanks for your review! It's great to hear of your 5* experience with us.

Kind regards,
Sharain - The Perfume Shop

Valutata 5 stelle su 5

Great Experience

Always a great experience instore and online. Super fast delivery too!

23 settembre 2025
Logo di The Perfume Shop - Edinburgh St James 360

Risposta di The Perfume Shop - Edinburgh St James 360

Hi,

Thanks for your review! it's great to hear of your 5* experience, thank you.

The Perfume Shop

Valutata 5 stelle su 5

Callie 😊

Callie’s service was very pleasurable and went above to ensure i understood and got my best deal, I don’t know if I’d of made a purchase that day had it not been for her brilliant customer service

18 settembre 2025
Non scritta su invito
Logo di The Perfume Shop - Edinburgh St James 360

Risposta di The Perfume Shop - Edinburgh St James 360

Hi,

Thanks for your review and kind words. We appreciate you.

The Perfume Shop

Valutata 5 stelle su 5

Best shop for fragrances in Edinburgh

Lovely workers always happy to help and don’t bother you when browsing like other shops do just a quick hello and question if we need help. Thank you to kujh I believe her name is for helping me today and giving me my fragrance in a bundle box which was a better deal that I didn’t know about

23 settembre 2025
Non scritta su invito
Logo di The Perfume Shop - Edinburgh St James 360

Risposta di The Perfume Shop - Edinburgh St James 360

Hi,

Thanks for your review and kind words. We appreciate you.

The Perfume Shop

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