The Perfume Shop - Edinburgh St James 360 Recensioni 188

Aurora was so helpful and kind! Knew how to beautifully describe scents and helped me pick the perfect summer scent. Thank you!

Today i was served by Jamie she was incredibly nice and helpful, i wasn’t sure what to get and she took me round and let me smell all the fragrances i could, but jamie was absolutely amazing if the perfume shop ever read this they need to give her a raise cause the service she provided was exceptional. Very Happy

Kes was wonderful, super knowledgable and helpful and I will definitely be coming back if/when I need any more suggestions!

I had gone to the perfume shop on my recent visit to St james to get a perfume for my partner’s mom. I don’t know much about perfumes myself and when it comes to gifting it for others I’m pretty bad too. Callie CP helped me out throughout the entirety of my shopping experience and helped me go through 4-5 different scents just to get an idea of what I liked and what I was looking for. She was very fun and helped me with every little thing. The gift wrapping was also very lovely. I will definitely visit again if I ever have to get perfumes.

Absolutely lovely service from Cara at The Perfume Shop. She was friendly, patient, and really helpful when choosing a fragrance. I picked up YSL MYSLF and had a great experience from start to finish. The store felt welcoming, and the customer service made the purchase even better. Definitely recommend visiting if you’re looking for a new perfume or a gift!

Callie was absolutely fantastic, she helped me find what I need and suggested a few good ranges I didn't know existed. Thank you so much.

The staff were great and really friendly, Callie in particular has helped me on multiple occasions to choose perfumes and is clearly very knowledgeable about scents. Thanks Callie!

Callie,Very good customer service, polite, helpful and kind

She really knows how to do customer service and she assist me Very well.

Thank you Callie

Amazing experience at The Perfume Shop! The staff were very friendly and helpful.

Paul was really helpful with my shopping experience. Even though I was in a dilemma, he was patient and proactive, also stepped back giving room for me to contemplate.
When I was ready to make a decision he made me feel good about it. I walked in the shop not knowing if I'll find what I'm after or if I was going to eventually buy it.
At the end I got the perfume I wanted and I left the shop happy. He is a great salesman.

Cara was so helpful today. I had no idea which perfume to try as l have had the same one for 20 years. She spent time explaining the different products and guiding me thought the perfumes. Ended up spending almost £100 for a bottle but lm sure it will be the right choice and will be back when this bottle is empty 🙏

Paul was great, he let me sample many different perfumes all while keeping my budget in mind, first class customer service

I went to buy perfumes for my mum and sister and I was helped by Zoe who was very kind and helpful in helping me choose the perfect choices

Truly lovely shopping experience and a great selection. I got a great deal and Anika and Janice were extremely friendly and helpful. !

Came in to by some aftershave and was assisted by Zoe. She was very helpful and super friendly, great representation of the store.

Exceptional customer service. Second to none

I visited to purchase a perfume for my partner as gift and I wasn’t sure what I really wanted. Kush at The Perfume Shop was brilliant and she helped me with selecting the right one and also beautifully wrapped it as gift. Kush is a star! Thank you Kush!

I came in for a fragrance but left impressed by Callie. We had such a brilliant, natural conversation. Really Didn’t Have A Fantastic Service in a While. Her Capricorn Energy Made Lasting Impression. Even Tho I m not the main buyer. Highly Recommended. P.S the perfume is great too.

Came in ready for the usual perfume however team member Callie went above and beyond helping me try something new. A promotion would help the company more than it would help her, amazing 10/10 coming back.

I walked in with what just thoughts, came out happy and satisfied. Callie c3 was so amazing and lovely. She was patient and definitely knows her stuff. Just with flavours I had in mind she was able to match my taste. She also recommended the LONE discovery which was so amazing 🤩 with a 15% discount from her! Happy I got it!. Very happy with the service. Thanks Callie ☺️