Amazing staff - zoe and minha that helped me pick gifts so quickly- they were so sweet and so helpful. They know exactly which scents to suggest basis my preference! Look forward to being back herebb... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We had such a lovely experience. All the staff were incredibly friendly and welcoming, and the customer service was excellent from start to finish. Everyone was patient, attentive and took the tim... Leggi di più
L'azienda ha risposto
Served by Cara, absolutely top class. Looked up my buying history for me, advised me what I had previously bought and continued to provide exactly what I needed, updated my VIP card,ensured I had all... Leggi di più
L'azienda ha risposto
I had such a lovely experience at the perfume shop, and I especially want to mention Cara! She was absolutely amazing, so friendly, helpful, and knowledgeable, and she made the whole experience feel r... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- anche in
- Fornitore di cosmetici e profumi
- Fornitore di prodotti di bellezza
- Fornitore di sapori, fragranze e aromi
- Negozio di cosmetici
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Regno Unito
5,0
Eccellente
324 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
A big thanks to Zoe
A big thanks to Zoe, really amazing customer service.
21 ottobre 2026
Non scritta su invito
Risposta di The Perfume Shop - Edinburgh St James 360
Hi Dhruv,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Amazing staff
Amazing staff - zoe and minha that helped me pick gifts so quickly- they were so sweet and so helpful. They know exactly which scents to suggest basis my preference! Look forward to being back herebb
21 ottobre 2026
Non scritta su invito
Risposta di The Perfume Shop - Edinburgh St James 360
Hi Mithali,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Zoee
Zoe, It was great talking with you and you had an amazing talent for choosing the best perfume.
Thanks and see you again.
16 ottobre 2026
Non scritta su invito
Risposta di The Perfume Shop - Edinburgh St James 360
Hello Gana,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Thank you Zoe for the warm and…
Thank you Zoe for the warm and wonderful service. loved it and will be back soon
16 ottobre 2026
Non scritta su invito
Risposta di The Perfume Shop - Edinburgh St James 360
Hello Vishnu,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
The lady at the till was so nice and…
The lady at the till was so nice and welcoming she helped me pick a nice perfume and gave me a discount
14 ottobre 2026
Non scritta su invito
Risposta di The Perfume Shop - Edinburgh St James 360
Hello Ibrahim,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Edinburgh St James 360
Hi Zara,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Isla was fantastic and knew her…
Isla was fantastic and knew her fragrance- thank you so much Isla - you are lovely and kind and knowledgeable x
10 ottobre 2026
Non scritta su invito
Risposta di The Perfume Shop - Edinburgh St James 360
Hello Helen,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Isla is very knowledgeable and provides…
Isla is very knowledgeable and provides very good recommendations. Great customer service
10 ottobre 2026
Non scritta su invito
Risposta di The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Sales rep Kush was very helpful and…
Sales rep Kush was very helpful and professional. A nice experience.
9 ottobre 2026
Non scritta su invito
Risposta di The Perfume Shop - Edinburgh St James 360
Hello Stanley,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Kush is amazing
Kush is amazing, friendly and professional. I love her beautiful smile though 🥰.
Thanks for your service
9 ottobre 2026
Non scritta su invito
Risposta di The Perfume Shop - Edinburgh St James 360
Hi Rachael,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Great costumer service from paul
Great costumer service from paul
6 ottobre 2026
Non scritta su invito
Risposta di The Perfume Shop - Edinburgh St James 360
Hi Darnell,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
It was nice and professional service
It was nice and professional service! Thanks Kush and Paul.
6 ottobre 2026
Non scritta su invito
Risposta di The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Edinburgh St James 360
Hello Charles,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Great experience
We were served by Jamie, they were friendly and really helpful. Always have a great experience when shopping there.
3 ottobre 2026
Non scritta su invito
Risposta di The Perfume Shop - Edinburgh St James 360
Hi Carley,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Eman was great and helped us buy
Eman was great and helped us buy
4 ottobre 2026
Non scritta su invito
Risposta di The Perfume Shop - Edinburgh St James 360
Hi Brian,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
I love this shop…
I love this shop and it's my go to place every time I want to treat myself or the people I love. Anika was amazing, I told her what I liked and she immediately knew what to recommend!
30 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Edinburgh St James 360
Hello Carmen,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Zoe was amazing!
I had Zoe help me to find the scent I was looking for, she pulled out a lot and was patient with me. We finally got there in the end!
She was absolutely amazing!
28 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Edinburgh St James 360
Hi Bryony,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Iam glad to say
Iam glad to say , I got two butterflies ( Zoe and Lois ) . Those two pretty butterflies gave us great hospitality . Thank you
28 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Edinburgh St James 360
Hello Abhishek,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Cavan was great 👍 very knowledgeable…
Cavan was great 👍 very knowledgeable and helpful
27 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Edinburgh St James 360
Hi Ma,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Hello I was I today and Cara was…
Hello I was I today and Cara was amazing very helpful and did not rush you to pick a perfume. Deffo be back.
26 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Edinburgh St James 360
Hello Leeann,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.