We were served by Paul today. Although he appeared to have lost his voice, he was very patient, warm, and offered us a choice of perfumes to choose from. He even recommended another product, which wa... Leggi di più
Sede
Cambia sedeUnit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB
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Scopri cosa dicono le persone
Stopped in at the Perfume Shop out browsing in Edinburgh waiting for the Playhouse. Initially was looking for the new Ghost Linar Goddess to try and we met the lovely Callie. She took us through the s... Leggi di più
L'azienda ha risposto
Matthew was very polite and patient with us on our visit. Customer service was warm and staff were very helpful.We are new to branded perfume and he helped us choose something that would suit us both.... Leggi di più
Aurora helped me choose a fragrance for my upcoming wedding and was so helpful. She spent time finding and helping me try different options and was lovely to chat to. Fab customer service, I’ll defini... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Regno Unito
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Le persone hanno visualizzato anche
Always go here once a year to top up on…
Always go here once a year to top up on scents and these guys know their stuff and the staff is always great. Thank you Paul and the other two ladies who served us today, see you next time!
Cavan was very professional and showed…
Cavan was very professional and showed me all the options with lot of patience. Thanks to her, I got the perfect perfume for myself!
Excellent served received from Paul today!
We were served by Paul today. Although he appeared to have lost his voice, he was very patient, warm, and offered us a choice of perfumes to choose from. He even recommended another product, which was very helpful. I will rate my overall customer experience recently from Paul at this branch as excellent!
Rita
Paul was a great help for me
Paul was a great help for me. I bought several things and he was patient. Thank you Paul
Was served by aurora and she was…
Was served by aurora and she was outstanding,lovely shop
Matthew was very polite and patient…
Matthew was very polite and patient with us on our visit. Customer service was warm and staff were very helpful.We are new to branded perfume and he helped us choose something that would suit us both. We would be visiting very soon.
Jamie was an absolutely amazing sales…
Jamie was an absolutely amazing sales advisor! so lovely to speak to ,gave me some nice samples of perfume and made me have a great Edinburgh visit !! ;)
Potrebbe usare l'IA per rispondereMostra di più
Aurora helped me choose a fragrance for…
Aurora helped me choose a fragrance for my upcoming wedding and was so helpful. She spent time finding and helping me try different options and was lovely to chat to. Fab customer service, I’ll definitely continue to shop here.

Risposta di The Perfume Shop - Edinburgh St James 360
Staff and service was really good and…
Staff and service was really good and welcoming. Especially Caliie at St James, perfume store, Edinburgh. She made it easy for me to select the perfume as I didnt have enough time to shop and research because of my travel plans but she was very sweet and warm. I bought 2 pradas(male and female). She really has a good taste.

Risposta di The Perfume Shop - Edinburgh St James 360
Stopped by the perfume shop today and…
Stopped by the perfume shop today and Emma was fantastic with helping me find not 1 but 2 fragrances after smelling a lot of others lol. Definitely be back to this store for those other ones I loved

Risposta di The Perfume Shop - Edinburgh St James 360
5 star service
Stopped in at the Perfume Shop out browsing in Edinburgh waiting for the Playhouse. Initially was looking for the new Ghost Linar Goddess to try and we met the lovely Callie. She took us through the scents, helped with the purchase and even threw in a gorgeous wee freebie bag. Absolutely 5 star service and would highly recommend!

Risposta di The Perfume Shop - Edinburgh St James 360
Treat
Cara helped me choose the item i was after. Friendly & efficent service.
Thank you.

Risposta di The Perfume Shop - Edinburgh St James 360
Zoe was very helpful and experienced
Zoe was very helpful and experienced.
We got what we were looking for all thanks to Zoe

Risposta di The Perfume Shop - Edinburgh St James 360
The staff that attended to my was very pleasant and polite
The staff that attended to my was very pleasant and he was helpful. James is very nice and customer friendly

Risposta di The Perfume Shop - Edinburgh St James 360

Risposta di The Perfume Shop - Edinburgh St James 360
We both shop here at every celebration…
We both shop here at every celebration in life together and this time our wedding anniversary and we both bought each other gift sets with teddy's and chocs, served as always by the great team there and wonderful manager Paul

Risposta di The Perfume Shop - Edinburgh St James 360
I have always been welcoming here in…
I have always been welcoming here in the shop and Cara helped me out a lot to choose the fragrances I needed to buy for my friends.

Risposta di The Perfume Shop - Edinburgh St James 360
Zoe was so very patient from start to…
Zoe was so very patient from start to finish. She was able to gave us options and made me decide easily. She even gave us a lot of freebie’s because she said we spent a lot. We will truly comeback again and definitely look for her.

Risposta di The Perfume Shop - Edinburgh St James 360
Kush was very helpful and insightful in…
Kush was very helpful and insightful in store today assisting with a Father’s Day gift :)

Risposta di The Perfume Shop - Edinburgh St James 360
Paul and Zoe were amazing !
Paul and Zoe were amazing !! They were both so knowledgeable about EVERY perfume and match me with the perfect fragrance !!
Their customer service skills were excellent and they were both even lovelier people :)

Risposta di The Perfume Shop - Edinburgh St James 360
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