I went into the shop to find a perfume for my wife with no idea what I was looking for, the only thing I knew was she liked a ‘musky’ smell… A lovely lady called Hayley took the time to go through wha... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 130 Level 1 North Mall, Derbion Centre, DE1 2PG DERBY, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Everytime I visit the perfume shop I’m greeted by a wonderful lady Hayley. She makes you feel so welcome and is always at a helping hand if needed. Hayley is a bubbly, friendly person and that is wh... Leggi di più
L'azienda ha risposto
I was attended to by a very helpful lady called Diane in your Derby store. She went out of her way to satisfy my order requirements. She help me set up an account for my purchase because I couldn’t ob... Leggi di più
L'azienda ha risposto
Brought aftershave from the store and also a few sets for birthdays while I was there as the staff were fantastic and assisted with my needs while there. Recommend anyone in the area you go here for a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG, DERBY, Regno Unito
4,9
Eccellente
201 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent Service from Lynne she was…
Excellent Service from Lynne she was really helpful and I saved 20% on a load of products and got some lovely free gifts too. So pleased I went into Derbion 370 lower mall. Would recommend to anyone
22 marzo 2025
Non scritta su invito
Risposta di The Perfume Shop - Derbion Centre 370
Hello,
We're thrilled to hear about your positive experience! It's wonderful to know that Lynne provided such excellent service and helped you find great deals. We're always striving to offer our customers the best possible experience and it's heart-warming to hear that you were so pleased with your visit.
Kind regards,
Jasmyn
Really great service
Really great service
Could small any perfume we wanted
Love the one I picked x
22 marzo 2025
Non scritta su invito
Risposta di The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Good customer service at the Derbion…
Good customer service at the Derbion store on the ground floor, bargain price as well, thanks
19 marzo 2025
Non scritta su invito
Risposta di The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Risposta di The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Risposta di The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Best customer service
Best customer service. I will be coming back thank you so much
18 marzo 2025
Non scritta su invito
Risposta di The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Risposta di The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Very Very pleased with service
Very Very pleased with service, friendly, helpful Very efficient, fast service...would definitely recommend and definitely coming again....
Thankyou
17 marzo 2025
Non scritta su invito
Risposta di The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Risposta di The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Amazing service by Carla at Derbion…
Amazing service by Carla at Derbion (Derby level 2)! Lovely people in store, very friendly.
14 marzo 2025
Non scritta su invito
Risposta di The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Buying a gift for my fiancé
Popped in to my local perfume shop at the weekend to buy an anniversary gift for my fiancé. He's really fussy and doesn't like anything over powering. The lady who served me was really welcoming and knowledgeable. She asked me lots of questions to help me make a decision. She sprayed a few for me and told me which were on offer.she also offered to wrap my gift which was a great touch. Would definitely go back again. The staff were really friendly.
1 marzo 2025
Non scritta su invito
Risposta di The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your kind words. We are so pleased to hear that you had a positive experience in our shop. We strive to provide our customers with a welcoming and knowledgeable service. We are delighted that you found our staff to be friendly and helpful and that they were able to assist you in finding the perfect gift for your fiancé. We appreciate your feedback and will continue to work hard to provide excellent customer service.
Best wishes,
Jasmyn
Absolutely amazing
Absolutely amazing, the lady out she was so sweet help me out so much hundred percent recommend and they always have amazing sales
27 gennaio 2025
Risposta di The Perfume Shop - Derbion Centre 370
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.