The assistant in the shop was very helpful although they didn't have what I wanted in the shop in town I was able to order and have delivered to my house in a couple of days. Very good service.
Sede
Cambia sede4 Town Wall North, St. Davids Centre, CF10 2DS CARDIFF, GB
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Had a really lovely experience at the perfume shop in cardiff. Aaliya was incredibly kind, friendly, and patient throughout. She took the time to help me without making me feel rushed and made the wh... Leggi di più
L'azienda ha risposto
Outstanding service and help from Leona, her knowledge was amazing, nothing was too much trouble and she helped me pick out 3 new aftershaves, after she got to know what kind of scents i liked on my... Leggi di più
L'azienda ha risposto
Well there was a lot of confusion over the delivery. We had e mails saying they couldn't find our address. Then we had e mail saying it was being returned to store Then we had e mail saying address... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- anche in
- Fornitore di cosmetici e profumi
- Fornitore di prodotti di bellezza
- Fornitore di sapori, fragranze e aromi
- Negozio di cosmetici
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
4 Town Wall North, St. Davids Centre, CF10 2DS, CARDIFF, Regno Unito
4,9
Eccellente
150 recensioni
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Wow 😄 excellent shopping 🛍️…
Wow 😄 excellent experience shopping 🛍️ at the perfume shop I highly recommend it 😄. All the staff were friendly & welcoming 😄I was served by Leona. She was helpful & gave great advice on perfumes allowing me to try & sample also showing me all the bottle sizes 😄. No hard sale tactics 🙅 great bargains on high end perfumes so that sucured me a deal on X2 perfumes with a discount 🤑& a VIP rewards card😆. So how can you say no to thet 🤷I will look forward 2 shopping 🛍️ there again soon thank you 😘
8 febbraio 2025
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Thank you for your wonderful review! We're delighted to hear about your positive experience and that you enjoyed shopping with us. It's fantastic to know that you found our staff friendly and welcoming, and that you were particularly impressed with the helpful advice and service you received. We're glad you appreciated the opportunity to try and sample different perfumes and that you were able to find great bargains on high-end fragrances. We look forward to welcoming you back soon.
Kind regards,
Sharain
Risposta di The Perfume Shop - Cardiff 173
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
I love their perfumes it's really good
15 gennaio 2025
Risposta di The Perfume Shop - Cardiff 173
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Thank You Aaliya
I received such a warm welcome when I went to the perfume shop St Davids Centre Cardiff. Nothing was too much for the lovely kind assistant Aaliya
I was helped with setting up my account for discount even when I went back the next day she was there with a friendly smile really helpful and supportive
Aaliya you a a first class ambassador to your company
Thank you very much for all your help with my purchases and your friendly smile goes along way.
Thank You Lucie
17 gennaio 2025
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Thank you for taking the time to share your positive experience. We're delighted to hear you received such a warm welcome and that you found our staff to be so helpful and supportive. We're proud of our team's commitment to providing excellent customer service and appreciate your kind words about their efforts. We're thrilled you enjoyed your shopping experience and hope to welcome you back soon.
Kind regards,
Sharain
Leona
Leona - Today I was served by this lady with excellent mannerisms and a beautiful smile. She spent time going through the samples with me and was very knowledgeable, providing phenomenal support. Thank you -
16 gennaio 2025
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Send me wrong order and my order my…
Send me wrong order and my order my expensive then what I order
9 gennaio 2025
Perfume order
Easy to order delivered next day and price very competitive. Will definitely use again
18 dicembre 2024
Taz in the Cardiff store was fantastic
Taz in the Cardiff store was fantastic, she was helpful, friendly and professional - a real credit to your company
12 dicembre 2024
Non scritta su invito
I have emailed and messaged about my…
I have emailed and messaged about my bottle coming smashed and absolutely no reply!
25 novembre 2024
Risposta di The Perfume Shop - Cardiff 173
Hi there,
I am really sorry to hear of your recent experience with us. Please can you kindly pop in touch via email at reviews@theperfumeshop.com so a member of our team can look into this for you.
Kind regards,
Sharain
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