I was at the Cardiff store today and met Leona who was exceptional. She guided me through choosing beautiful perfumes for both of my parents and a relative. She was very patient and exceptionally awe... Leggi di più
L'azienda ha risposto
Sede
Cambia sede4 Town Wall North, St. Davids Centre, CF10 2DS CARDIFF, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Recently visited this store and couldn't remember the name of the perfume I usually wore. Natasha found out it was Micheal Kors by going through my account using my email address. Great customer servi... Leggi di più
L'azienda ha risposto
Well there was a lot of confusion over the delivery. We had e mails saying they couldn't find our address. Then we had e mail saying it was being returned to store Then we had e mail saying address... Leggi di più
L'azienda ha risposto
Wow 😄 excellent experience shopping 🛍️ at the perfume shop I highly recommend it 😄. All the staff were friendly & welcoming 😄I was served by Leona. She was helpful & gave great advice on perfumes... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
4 Town Wall North, St. Davids Centre, CF10 2DS, CARDIFF, Regno Unito
4,9
Eccellente
128 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The Worker Leona who attended me was…
The Worker Leona who attended me was very kind and attentive, Im definetely coming back because of her
8 maggio 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Amazing costumer service from iffatar…
Amazing costumer service from iffatar and Macy great help !
6 maggio 2026
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Leona
I was at the Cardiff store today and met Leona who was exceptional. She guided me through choosing beautiful perfumes for both of my parents and a relative. She was very patient and exceptionally awesome!!! I also went home with some sample freebies!
Thank you Leona
4 maggio 2026
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from Natasha
I was looking for a new fresh fragrance and found one.
Lovely lady that served and help me Natasha was brilliant. She definately knew about good smelling fragrance in terms of longevity on the skin/
Thank you Natasha
30 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Taz and other staff we’re extremel
Taz and other staff we’re extremely helpfull explaining in detail of the offers available and in helping us to purchase the best to suit us , a 5 star shopping experience
30 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you very much Tasha from Cardiff…
Thank you very much Tasha from Cardiff City Centre shop for your great customer service ❤️
30 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Taz In Cardiff store offers best deals…
Taz In Cardiff store offers best deals and give best service. Perfect experience to shop here.
21 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very friendly and helpful staff.
Recently visited this store and couldn't remember the name of the perfume I usually wore. Natasha found out it was Micheal Kors by going through my account using my email address. Great customer service and very helpful and smiley.
14 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good customer service
Good customer service. Tas Explained well regarding offers
13 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Quick efficient service and delivery
Quick efficient service and delivery. Very nice free gift of perfume for you to try
27 marzo 2026
Risposta di The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service
Amazing customer service, I would recommend to anyone
I am so happy
Returning customer xx
21 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service by Leona in the Cardiff store
I was served by the wonderful Leona at the Cardiff store, and the experience was exceptional. She took the time to walk me through the different variants within my favourite fragrance range, the Armani Stronger With You collection, including some of the newer and improved releases.
Leona was incredibly knowledgeable and generous with her time, offering expert advice throughout. As a result, I purchased my usual go-to variant as well as the new limited-edition Amber fragrance.
She was very attentive in making sure I chose the right fragrances, encouraging me to experience them both on a sample card and on my skin before making a decision. She also kindly provided me with some additional samples to try in the future, thoughtfully selecting them based on the types of scents I enjoy so I can expand my fragrance choices going forward.
Her professionalism, care, and attention to detail truly stood out, and the level of service she provided was outstanding.
Thank you, Leona!
12 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing experience by Tasha she really…
Amazing experience by Tasha she really made my day feel special and took her time to suit every one of my needs. Definitely recommend everyone go to this shop in town🙌🙌🙌🙌🙌
12 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent Service - Leona (Cardiff)
I’ve had several excellent visits to the perfume shop and have been served by Leona each time. She has been brilliant. Her knowledge of the different brands and fragrances is outstanding, and she always takes the time to explain which scents work best for different occasions.
Whenever I visit, I genuinely look out for Leona because I know I’ll receive honest advice and thoughtful recommendations. She listens carefully to what I’m looking for and never rushes the process, which makes the experience feel personal rather than transactional.
Every fragrance I’ve purchased based on her guidance has received compliments, which says a lot about how well she understands both the products and her customers.
Her professionalism, patience, and attention to detail really set her apart. She creates a welcoming atmosphere and makes choosing a fragrance an enjoyable experience every time. An absolute credit to the store.
17 febbraio 2026
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hello Ray,
Thank you so much for such a wonderful review! We're so happy to hear that you enjoyed your visits to our perfume shop. It's wonderful to know that you value the service you received. We appreciate you taking the time to share your positive experience and your kind words.
Warm regards,
Jasmyn
The Perfume Shop Customer Services
Easy viewing of website
Easy viewing of website, great experience from browsing, picking and buying my perfume.
30 gennaio 2026
Risposta di The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Cardiff St David's store
Was recently in the Cardiff St David's store and was greated by the beautiful Leona, who was very thoughtful and helpful in helping me decide on gifts from my mum and sisters birthday. Her service from start to finish was excellent!
11 febbraio 2026
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Eleine was very helpful and advisable…
Eleine was very helpful and advisable on what perfume and what deal the store had. Thank you Eleine
9 febbraio 2026
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hey perfume shop
Hey perfume shop, you got the best lady in your cardiff store iffatara, she help me to choose the best fragrance with her great communication skills which help me a lot, she has great product knowledge as well. Thanks
19 gennaio 2026
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I love the shop quick to deliver thank…
I love the shop quick to deliver thank you BRB soon
13 gennaio 2026
Risposta di The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.