Outstanding service and help from Leona, her knowledge was amazing, nothing was too much trouble and she helped me pick out 3 new aftershaves, after she got to know what kind of scents i liked on my... Leggi di più
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Sede
Cambia sede4 Town Wall North, St. Davids Centre, CF10 2DS CARDIFF, GB
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Had a really lovely experience at the perfume shop in cardiff. Aaliya was incredibly kind, friendly, and patient throughout. She took the time to help me without making me feel rushed and made the wh... Leggi di più
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Well there was a lot of confusion over the delivery. We had e mails saying they couldn't find our address. Then we had e mail saying it was being returned to store Then we had e mail saying address... Leggi di più
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Wow 😄 excellent experience shopping 🛍️ at the perfume shop I highly recommend it 😄. All the staff were friendly & welcoming 😄I was served by Leona. She was helpful & gave great advice on perfumes... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- anche in
- Fornitore di cosmetici e profumi
- Fornitore di prodotti di bellezza
- Fornitore di sapori, fragranze e aromi
- Negozio di cosmetici
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
4 Town Wall North, St. Davids Centre, CF10 2DS, CARDIFF, Regno Unito
4,9
Eccellente
149 recensioni
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I love the shop quick to deliver thank…
I love the shop quick to deliver thank you BRB soon
13 gennaio 2026
Risposta di The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Cardiff 173
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Absolutely amazing service would highly…
Absolutely amazing service would highly recommend definitely be using this service again thank you again
17 dicembre 2025
Risposta di The Perfume Shop - Cardiff 173
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
Risposta di The Perfume Shop - Cardiff 173
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
Have been a member for years always a…
Have been a member for years always a pleasure to shop with you
9 dicembre 2025
Risposta di The Perfume Shop - Cardiff 173
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Risposta di The Perfume Shop - Cardiff 173
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Amazing customer service from Taz
Amazing customer service from Taz, excellent experience.
21 novembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Well there was a lot of confusion over…
Well there was a lot of confusion over the delivery. We had e mails saying they couldn't find our address. Then we had e mail saying it was being returned to store
Then we had e mail saying address wasn't clear. I had contacted delivery people to deliver to my neighbour at number 10. Eventually my neighbour had the delivery. What a mess. Never again
27 ottobre 2025
Risposta di The Perfume Shop - Cardiff 173
Hi,
We regret to hear about the delivery issues you experienced. The confusion regarding your address and the multiple emails are not the service we aim to provide. We appreciate you bringing this to our attention, and we will review our delivery process to prevent similar issues in the future.
The Perfume Shop
Gary dealt with us with utmost respect…
Gary dealt with us with utmost respect and made us buy best perfumes we ever had.Thank you for you kind service
6 novembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Great service by Tasha
Had great service today from Tasha. She was very helpful and let me smell loads to know what I wanted
5 novembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Very happy with the service I received.
23 ottobre 2025
Risposta di The Perfume Shop - Cardiff 173
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
I receive on time superb packing and…
I receive on time superb packing and superb service
22 ottobre 2025
Risposta di The Perfume Shop - Cardiff 173
Hi,
Thanks for your positive review. We appreciate your words and thank you so much for shopping with us.
Sharain - The Perfume Shop
I came today to buy a purfume for my…
I came today to buy a purfume for my friend birthday I got served by Leona she was very friendly and nice she helped me pick a lovely gift set for my friend. The service she gave was amazing it was great customer service am very happy With my Purchase great Deals Compared to other stores 🙂👏👍
22 ottobre 2025
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Leona was an amazing help!
Leona was an amazing help!! I wanted to buy a cologne for my boyfriends birthday knowing what kind of things he likes but no real idea she was so helpful and I ended up with 2!!
4 ottobre 2025
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Very excellent customer service with…
Very excellent customer service with Aaliya and Leona at the cardiff store. I will recommend to all my family and friends.
5 ottobre 2025
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Had excellent service with Leona
Had excellent service with Leona, was amazing and helped me make the perfect purchase
4 ottobre 2025
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Absolutely amazing service by Elaine
Absolutely amazing service by Elaine. Very helpful setting up an account.
3 ottobre 2025
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Aaliya from Cardiff store she was…
Aaliah from Cardiff store she was brilliant, the best l have seen
1 ottobre 2025
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hi,
Thanks for your review! It's great to hear of your 5* experience with us.
Kind regards,
Sharain - The Perfume Shop
I didn't have a clue
I went in not having a clue what I wanted, not having bought aftershave for years. Did my best to describe a smell I had smelt around and after about half a dozen samples, Elaine came up with the perfect scent for me. Great staff, down to earth and relaxed.
30 settembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hi,
Thank you so much for your feedback. We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Really good service from Taz
Really good service from Taz! Even wrapped my wife’s birthday gift will Definately be back
25 settembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Cardiff 173
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
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