Had birthday money burning a hole in my pocket and was running short of YSL MYSLF, one of my favourite aftershaves. Went to The Perfume Shop as they had a promotion on all fragrances over a certain pr... Leggi di più
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Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF GLASGOW, GB
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Had birthday money burning a hole in my pocket and was running short of YSL MYSLF, one of my favourite aftershaves. Went to The Perfume Shop as they had a promotion on all fragrances over a certain pr... Leggi di più
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Was served in the buchanan store by a lovely lady Diane, good old fashioned customer service, such a lovely lady,
L'azienda ha risposto
Been going to Buchanan Galleries store for few years now. Excellent staff with perfect Knowledgeable advise. Management team especially helpful. Will always get my wife's perfume there.
L'azienda ha risposto
Visited the Glasgow Buchanan Galleries store yesterday with my son. Upon entering we where greeting by Lynn. My son wanted to smell an aftershave. Lynn got it for him then gave us some information... Leggi di più
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For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF, GLASGOW, Regno Unito
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Great service from Harley buying gifts for a friend

Risposta di The Perfume Shop - Buchanan 60
Naimh was really helpful and friendly. Ask for Naimh xx

Risposta di The Perfume Shop - Buchanan 60
Niamh was very helpful in helping us make our decision. Vey knowledgable on the scents that were available

Risposta di The Perfume Shop - Buchanan 60
Harley went above and beyond to help me with a faulty product when I thought I wouldn’t be able to get any help.
He ensured I got an exchange of the same product with no fuss at all.
Will be buying all my perfumes from here in the future!

Risposta di The Perfume Shop - Buchanan 60
Niamh was polite and very friendly and efficient. Will definitely be back for another purchase. We purchased the Mens Valentino

Risposta di The Perfume Shop - Buchanan 60
Fast efficient friendly service from Neive

Risposta di The Perfume Shop - Buchanan 60
Staff very friendly and knowledgeable

Risposta di The Perfume Shop - Buchanan 60
Neave & Lynn couldn’t have been more helpful,and thoughtful bought a few extras too and looking forward to trying out my samples 🥰

Risposta di The Perfume Shop - Buchanan 60
The staff are very caring especially a lady called Lin..she is amazing and hard working 💪.

Risposta di The Perfume Shop - Buchanan 60
Came in maybe two weeks ago just for a wee browse and was helped by Ella who patiently waited as I went through sample after sample eventually landing on the one I get all the time but she was very pleasant and always had a smile on her face throughout the process.

Risposta di The Perfume Shop - Buchanan 60

Risposta di The Perfume Shop - Buchanan 60
My partner and I popped into the Buchanan Galleries branch in Glasgow on the 8th of July and couldn’t have been more impressed with the fantastic customer service given by Harley. He was friendly, immediately offered his help when we arrived and was so knowledgable about all the fragrances. It really felt like a personalised shopping experience. Now that my partner has his aftershave sorted, I’m already planning a return visit where Harley can hopefully help me to choose my next perfume. In short, he was a star - thank you Harley!

Risposta di The Perfume Shop - Buchanan 60
Buchanan Galleries Glasgow! Harley!!! Visited for new fragrance met by Harley smiley face helpful . Asked relavent questions sampled chose got a couple of similar samples to compare happy customer. Excellent customer service. Thank you Harley

Risposta di The Perfume Shop - Buchanan 60
I ended up buying the wrong perfume for my partner sadly, but Diane at the Buchanan Galleries shop handled the return perfectly. She also had excellent insight when I had some follow up questions. She was very good at her job and should be commended.
Meanwhile the online purchase was very easy, straight forward and efficient.
All great.

Risposta di The Perfume Shop - Buchanan 60
Diane and Niamh were so great today in store. Really knowledgable and a great help. Bought 2 items due to their help.

Risposta di The Perfume Shop - Buchanan 60
Very friendly staff! Served by a super helpful staff member named Emma when looking for a gift and she even made me aware of the discounts I'd be eligible for. Will be back again

Risposta di The Perfume Shop - Buchanan 60
Diane provided great service and knowledge with our trip today!

Risposta di The Perfume Shop - Buchanan 60
Nieve was extremely helpful and professional

Risposta di The Perfume Shop - Buchanan 60
Diane and her team were wonderful today. Couldn’t have been more helpful! We got exactly what we were looking for, very happy customers.

Risposta di The Perfume Shop - Buchanan 60
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