Ahmad and Atousa were exceptional. Extremely helpful with finding the right fragrance for my friend and within my budget. They were so friendly yet professional! Because of them, I'll visit that part... Leggi di più
Sede
Cambia sedePrince Charles Drive, Unit N8-N9, NW4 3FP London, England, GB
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Scopri cosa dicono le persone
Atousa & Diogo really helped out on the floor helping me chose what perfume I wanted for my mum and a separate one bundle for my girlfriend. Very nice people, if you have any doubts these people will... Leggi di più
L'azienda ha risposto
Balkees was so helpful in store! She patiently walked us around the store introducing us to so many new scents. Even when we’d say no to one she was more than happy to show us another with a similar s... Leggi di più
L'azienda ha risposto
I have been here before but this time sales advisor Atousa made sure to make it special, assisted me to select the perfect perfume for my sister. Wrapped it up. Love it overall, great experience.
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Prince Charles Drive, Unit N8-N9, NW4 3FP, London, England, Regno Unito
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Risposta di The Perfume Shop - Brent Cross Boutique 380
Areen was amazing!
Areen was amazing!! Honestly best customer service I’ve had in a while. Any questions I had she answered so well…definitely coming back because of Areen!

Risposta di The Perfume Shop - Brent Cross Boutique 380
Dura fantastic customer service I…
Dura fantastic customer service I recommend to all my relatives and friends 🥰

Risposta di The Perfume Shop - Brent Cross Boutique 380
Khemisa was super helpful at the Brent…
Khemisa was super helpful at the Brent Cross branch and helped me select a lovely perfume for Mothers day.

Risposta di The Perfume Shop - Brent Cross Boutique 380
Nyrten
Nyrten, she was amazing and very well spoken. Helped us and was very patient. Very helpful staff and amazing service . Thankyou

Risposta di The Perfume Shop - Brent Cross Boutique 380
Nyrtan was amazing help
Nyrtan was amazing help, super friendly and knowledgeable. Made the shopping experience perfect!

Risposta di The Perfume Shop - Brent Cross Boutique 380
Zilan helped me find a birthday gift…
Zilan helped me find a birthday gift for my father she showed the best offers while still listening to my request - they had an offer going on today where my purchase was gifted with a bouquet of flowers, which were very lovely. Definitely recommend coming here.

Risposta di The Perfume Shop - Brent Cross Boutique 380
The lovely young lady Zilan helped me…
The lovely young lady Zilan helped me find a perfume for my dear wife she was very patient, I was very happy with her service and sold me with her knowledge on the brand eight&bob.

Risposta di The Perfume Shop - Brent Cross Boutique 380
Great Staff
The branch manager is really nice and friendly, the staff have great knowledge on the items I enquired about and the selection of perfumes are wide arrayed. The store is really nice and well presented. Will definitely purchase again from Brent X branch

Risposta di The Perfume Shop - Brent Cross Boutique 380
A happy Sonia
I popped into the Brent Cross store today and was immediately greeted and served by Khemisa. She was very friendly and helped me find perfume scents when I described my scent preferences and likes. She took her time and really made me feel wonderful as we went about the store sniffing perfumes. I decided on the Marc Jacobs Daisy Wild original perfume and she even gave me a 15% discount! I work in customer service too and it makes me so happy to see good, effective customer service when I go to other stores/brands.
A happy Sonia!

Risposta di The Perfume Shop - Brent Cross Boutique 380
Helpful colleague :)
Went for a gift to buy and was unsure of what perfume to get however colleague Ahmed helped tremendously and gave options to find what I was looking for. Very impressed :)

Risposta di The Perfume Shop - Brent Cross Boutique 380
Zilan was extremely helpful and polite
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Risposta di The Perfume Shop - Brent Cross Boutique 380
Excellent customer service
Excellent customer service. Thank you

Risposta di The Perfume Shop - Brent Cross Boutique 380
I had a great experience at the perfume…
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Risposta di The Perfume Shop - Brent Cross Boutique 380
The stories of the perfumes the lovely…
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Risposta di The Perfume Shop - Brent Cross Boutique 380
Khemisa very helpful and friendly
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Risposta di The Perfume Shop - Brent Cross Boutique 380
Amazing shop with lots of choices
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Risposta di The Perfume Shop - Brent Cross Boutique 380
Khemisa was extremley helpful will…
Khemisa was extremley helpful will definately return to purchase on every occassion. She was also lovely and paitent. Thank you so much!

Risposta di The Perfume Shop - Brent Cross Boutique 380
Excellent store
Had an amazing experience at the perfume shop today, I came in looking for a specific scent and thanks to the lovely zilan I was able to get what I needed. Will definitely be my go to perfume shop from now on.

Risposta di The Perfume Shop - Brent Cross Boutique 380
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