The Perfume Shop - Brent Cross Boutique 380 Recensioni 

151
TrustScore 5 su 5

4,9

Prince Charles Drive, Unit N8-N9, NW4 3FP London, England, GB


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Valutata 5 stelle su 5

Ahmad and Atousa were exceptional. Extremely helpful with finding the right fragrance for my friend and within my budget. They were so friendly yet professional! Because of them, I'll visit that part... Leggi di più

Valutata 5 stelle su 5

Atousa & Diogo really helped out on the floor helping me chose what perfume I wanted for my mum and a separate one bundle for my girlfriend. Very nice people, if you have any doubts these people will... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Balkees was so helpful in store! She patiently walked us around the store introducing us to so many new scents. Even when we’d say no to one she was more than happy to show us another with a similar s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have been here before but this time sales advisor Atousa made sure to make it special, assisted me to select the perfect perfume for my sister. Wrapped it up. Love it overall, great experience.

L'azienda ha risposto


Dettagli dell'azienda

  1. Profumeria
  2. Fornitore di prodotti di bellezza
  3. Fornitore di cosmetici e profumi
  4. Negozio di cosmetici
  5. Fornitore di sapori, fragranze e aromi
  6. Negozio di prodotti per capelli

Scritti dall'azienda

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informazioni di contatto

  • Prince Charles Drive, Unit N8-N9, NW4 3FP, London, England, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

151 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(151)

35.001 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Dura gave the best customer service

Dura gave the best customer service
Absolutely amazing
The best

21 marzo 2026
Non scritta su invito
Logo di The Perfume Shop - Brent Cross Boutique 380

Risposta di The Perfume Shop - Brent Cross Boutique 380

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Areen was amazing!

Areen was amazing!! Honestly best customer service I’ve had in a while. Any questions I had she answered so well…definitely coming back because of Areen!

20 marzo 2026
Non scritta su invito
Logo di The Perfume Shop - Brent Cross Boutique 380

Risposta di The Perfume Shop - Brent Cross Boutique 380

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Dura fantastic customer service I…

Dura fantastic customer service I recommend to all my relatives and friends 🥰

19 marzo 2026
Non scritta su invito
Logo di The Perfume Shop - Brent Cross Boutique 380

Risposta di The Perfume Shop - Brent Cross Boutique 380

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Khemisa was super helpful at the Brent…

Khemisa was super helpful at the Brent Cross branch and helped me select a lovely perfume for Mothers day.

17 marzo 2026
Non scritta su invito
Logo di The Perfume Shop - Brent Cross Boutique 380

Risposta di The Perfume Shop - Brent Cross Boutique 380

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Nyrten

Nyrten, she was amazing and very well spoken. Helped us and was very patient. Very helpful staff and amazing service . Thankyou

17 marzo 2026
Non scritta su invito
Logo di The Perfume Shop - Brent Cross Boutique 380

Risposta di The Perfume Shop - Brent Cross Boutique 380

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Nyrtan was amazing help

Nyrtan was amazing help, super friendly and knowledgeable. Made the shopping experience perfect!

17 marzo 2026
Non scritta su invito
Logo di The Perfume Shop - Brent Cross Boutique 380

Risposta di The Perfume Shop - Brent Cross Boutique 380

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Zilan helped me find a birthday gift…

Zilan helped me find a birthday gift for my father she showed the best offers while still listening to my request - they had an offer going on today where my purchase was gifted with a bouquet of flowers, which were very lovely. Definitely recommend coming here.

13 marzo 2026
Non scritta su invito
Logo di The Perfume Shop - Brent Cross Boutique 380

Risposta di The Perfume Shop - Brent Cross Boutique 380

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

The lovely young lady Zilan helped me…

The lovely young lady Zilan helped me find a perfume for my dear wife she was very patient, I was very happy with her service and sold me with her knowledge on the brand eight&bob.

7 marzo 2026
Non scritta su invito
Logo di The Perfume Shop - Brent Cross Boutique 380

Risposta di The Perfume Shop - Brent Cross Boutique 380

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5
Logo di The Perfume Shop - Brent Cross Boutique 380

Risposta di The Perfume Shop - Brent Cross Boutique 380

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Great Staff

The branch manager is really nice and friendly, the staff have great knowledge on the items I enquired about and the selection of perfumes are wide arrayed. The store is really nice and well presented. Will definitely purchase again from Brent X branch

27 febbraio 2026
Non scritta su invito
Logo di The Perfume Shop - Brent Cross Boutique 380

Risposta di The Perfume Shop - Brent Cross Boutique 380

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

A happy Sonia

I popped into the Brent Cross store today and was immediately greeted and served by Khemisa. She was very friendly and helped me find perfume scents when I described my scent preferences and likes. She took her time and really made me feel wonderful as we went about the store sniffing perfumes. I decided on the Marc Jacobs Daisy Wild original perfume and she even gave me a 15% discount! I work in customer service too and it makes me so happy to see good, effective customer service when I go to other stores/brands.
A happy Sonia!

17 febbraio 2026
Non scritta su invito
Logo di The Perfume Shop - Brent Cross Boutique 380

Risposta di The Perfume Shop - Brent Cross Boutique 380

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Helpful colleague :)

Went for a gift to buy and was unsure of what perfume to get however colleague Ahmed helped tremendously and gave options to find what I was looking for. Very impressed :)

14 febbraio 2026
Non scritta su invito
Logo di The Perfume Shop - Brent Cross Boutique 380

Risposta di The Perfume Shop - Brent Cross Boutique 380

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Zilan was extremely helpful and polite

Zilan was extremely helpful and polite, gave me so many options being very patient spraying so many perfumes explaining all the notes - walked me through the boutique side, ended my experience with her amazing very quick gift wrapping skills helping me personalise my gift. Definitely worth buying a charm. I love it! Thank you Zilan.

9 febbraio 2026
Non scritta su invito
Logo di The Perfume Shop - Brent Cross Boutique 380

Risposta di The Perfume Shop - Brent Cross Boutique 380

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Thank you

10 febbraio 2026
Non scritta su invito
Logo di The Perfume Shop - Brent Cross Boutique 380

Risposta di The Perfume Shop - Brent Cross Boutique 380

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

I had a great experience at the perfume…

I had a great experience at the perfume shop in Brent Cross thanks to Dura. She was incredibly helpful, knowledgeable, and took the time to understand what I was looking for. Her recommendations were spot on and she made the whole experience enjoyable and stress-free. Excellent customer service — I’ll definitely be back!

31 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Brent Cross Boutique 380

Risposta di The Perfume Shop - Brent Cross Boutique 380

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

The stories of the perfumes the lovely…

The stories of the perfumes the lovely lady showed me in what they call niche was very interesting she definitely knew what she was talking about which helped me find my perfect perfume. Definitely look for Zilan if visiting here. Will be back

31 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Brent Cross Boutique 380

Risposta di The Perfume Shop - Brent Cross Boutique 380

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Khemisa very helpful and friendly

Khemisa very helpful and friendly, and she helps me fine perfect perfume.

28 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Brent Cross Boutique 380

Risposta di The Perfume Shop - Brent Cross Boutique 380

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Amazing shop with lots of choices

Amazing shop with lots of choices. Second time here was served by Selena she was lovely, a very strong saleswoman and knows what she is talking about and recommending. Once again great shop and lovely customer service.

27 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Brent Cross Boutique 380

Risposta di The Perfume Shop - Brent Cross Boutique 380

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Khemisa was extremley helpful will…

Khemisa was extremley helpful will definately return to purchase on every occassion. She was also lovely and paitent. Thank you so much!

10 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Brent Cross Boutique 380

Risposta di The Perfume Shop - Brent Cross Boutique 380

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Excellent store

Had an amazing experience at the perfume shop today, I came in looking for a specific scent and thanks to the lovely zilan I was able to get what I needed. Will definitely be my go to perfume shop from now on.

9 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Brent Cross Boutique 380

Risposta di The Perfume Shop - Brent Cross Boutique 380

Hello,

We're happy to hear that you had an amazing experience in our shop and found the scent you were looking for. Thank you for your positive feedback, we appreciate you!

Kind regards,
Jasmyn
The Perfume Shop

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