Atousa & Diogo really helped out on the floor helping me chose what perfume I wanted for my mum and a separate one bundle for my girlfriend. Very nice people, if you have any doubts these people will... Leggi di più
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Sede
Cambia sedePrince Charles Drive, Unit N8-N9, NW4 3FP London, England, GB
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Balkees was so helpful in store! She patiently walked us around the store introducing us to so many new scents. Even when we’d say no to one she was more than happy to show us another with a similar s... Leggi di più
L'azienda ha risposto
I have been here before but this time sales advisor Atousa made sure to make it special, assisted me to select the perfect perfume for my sister. Wrapped it up. Love it overall, great experience.
L'azienda ha risposto
We visited Brent cross shopping centre London yesterday. Me and my husband ordered couple of perfumes. Two stuff (Areen and Shaquila) were absolutely amazing, they both helped us a lot, found the righ... Leggi di più
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Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Prince Charles Drive, Unit N8-N9, NW4 3FP, London, England, Regno Unito
4,9
Eccellente
149 recensioni
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L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Antosa was very helpful in choosing a…
Antosa was very helpful in choosing a new fragrance. Her positive energy and kindest made the experience really enjoyable. Thank you.
8 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Great service instore
Great service instore. Mrs Diogo very nice helpful - 5 star service. Thank You
7 settembre 2026
Non scritta su invito
Excellent customer service- Diogo
Catered to by Diogo, very knowledgeable and helpful. Very happy.
5 settembre 2026
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Risposta di The Perfume Shop - Brent Cross Boutique 380
Hi Dmitri,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Atousa & Diogo
Atousa & Diogo really helped out on the floor helping me chose what perfume I wanted for my mum and a separate one bundle for my girlfriend. Very nice people, if you have any doubts these people will definitely help you out and go over the top to make sure your content with what your paying.
4 settembre 2026
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Risposta di The Perfume Shop - Brent Cross Boutique 380
Hello Daniel,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
good service
Balkees gave us a really good service. Helped us picking a gift within our budget and wrapped it really nicely. Thank you very much!
2 settembre 2026
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Risposta di The Perfume Shop - Brent Cross Boutique 380
Hi Akla,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Great customer service from Atousa
Great customer service from Atousa! Will be coming back. Great taste
2 settembre 2026
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Risposta di The Perfume Shop - Brent Cross Boutique 380
Hello Fleris,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Greate costumer service my ahmad
1 settembre 2026
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Risposta di The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Atousa sure I got the fragrance that…
Atousa sure I got the fragrance that was right for me.
1 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Jasmyn
The Perfume Shop Customer Services
Atousa was so lovely and cheerful
Atousa was so lovely and cheerful. I absolutely love her suggestions. So thoughtful of her
1 settembre 2026
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Risposta di The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service
I had such a wonderful experience in the perfume shop, thanks to the lovely Areen. She was incredibly friendly, personable and welcoming, and provided excellent customer service throughout. She was very informative without being pushy, took the time to understand what I was looking for, and made the whole experience feel relaxed and enjoyable.
It was a real pleasure being helped by her, and I left feeling very happy with my experience. Exceptional customer service, she is a real asset to the shop! I would definitely recommend visiting.
25 agosto 2026
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Risposta di The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The experience was absolutely amazing
The experience was absolutely incredible, thanks to Areen. I would come back many times 👍🏽👍🏽
29 agosto 2026
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Risposta di The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Dioo what a fabulous customer service
Dioo what a fabulous customer service. Tnx for your help
29 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Balkees was so helpful in store
Balkees was so helpful in store! She patiently walked us around the store introducing us to so many new scents. Even when we’d say no to one she was more than happy to show us another with a similar scent profile. She gave us a positive experience and we’d be happy to return if it meant similar customer service as hers :)
28 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I have been here before but this time…
I have been here before but this time sales advisor Atousa made sure to make it special, assisted me to select the perfect perfume for my sister. Wrapped it up. Love it overall, great experience.
28 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was bit confused when i entered but i…
I was bit confused when i entered but i left with a big smile because of Diogo , he helped me to find a perfect perfume for my day .. thank you !! 😍
27 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Balkees was very jovial and patient in…
Balkees was very jovial and patient in attending to me.
27 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Parastoo from Brent Cross is super…
Parastoo from Brent Cross is super helpful for my sister birthday present. Thx.
23 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Always professional offering a great experience …
This is by second visit for gifts as I am going abroad and Diogo was professional and helpful with perfume gifts.
22 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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