We visited the Braintree Freeport store on Monday with our 2 daughters looking for a new fragrance and body spray. We were assisted by Sam who was amazing. By asking a few questions on current likes... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH ESSEX, GB
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The assistant was very helpful polite and gave us advice on the products and let us smell a few new brands.
L'azienda ha risposto
Ordered perfume delivered exactly as promised within a few days. Perfume is for 80th birthday in October so will not be opened for few weeks.
L'azienda ha risposto
Very lovely customer service would come and shop again Sindy was very helpful.
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- anche in
- Fornitore di cosmetici e profumi
- Fornitore di prodotti di bellezza
- Fornitore di sapori, fragranze e aromi
- Negozio di cosmetici
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Unit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH, ESSEX, Regno Unito
4,9
Eccellente
256 recensioni
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Served by Sam today
Served by Sam today , awesome customer service 😁
21 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review. I am happy to hear of your 5* experience. Thanks for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Helen provided good customer service
Helen provided good customer service
21 agosto 2025
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Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review. I am happy to hear of your 5* experience. Thanks for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Helen was very helpful finding the…
Helen was very helpful finding the right fragrance for my teenage daughter
21 agosto 2025
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Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review. I am happy to hear of your 5* experience. Thanks for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Loved the experience by the staff
Loved the experience by the staff! Helen was lovely, very patient and helpful. Helped us choose the right perfume for mum’s birthday 🎁
21 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review. I am happy to hear of your 5* experience. Thanks for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Sam was absolutely amazing
Sam was absolutely amazing! Great customer service :-)
20 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Great Customer Experience
Served by Rachel, great customer service.
20 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
sam served us he was very helpful
sam served us he was very helpful
20 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Sam was very helpful and…
Sam was very helpful and efficient…excellent service !
20 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Brilliant experience
Brilliant experience, Summer helped me pick what I was looking for! Exceptional service
20 agosto 2025
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Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Lovely Thankyou
Lovely Thankyou, got us great discounts on our favourite perfumes served by Sam
20 agosto 2025
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Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Rachel and Sam we’re wonderful in…
Rachel and Sam we’re wonderful in helping us select a perfume
20 agosto 2025
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Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Served by sam was very helpful and…
Served by sam was very helpful and patient
20 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Amazing
Serve by Sam today, absolutely lovely and friendly with great help with patience. Thank you :)
20 agosto 2025
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Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Sam personally recommended some best…
Sam personally recommended some best perfumes in the store…will definitely visit again
20 agosto 2025
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Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
I had a great experience buying…
I had a great experience buying perfumes here…..sam guided well and he recommended some best perfumes
20 agosto 2025
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Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
very happy with the customer service
very happy with the customer service
Served by sam
20 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Great service from summer at Braintree…
Great service from summer at Braintree store
20 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
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