Came in wanting a summer fragrance. Satty was fantastic, patient and really knowledgeable! Always a pleasure being able to speak to someone who is as passionate about frags as I am. Shout out to t... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 27, Charles Street Mall, The Broadway Centre, BD1 1US BRADFORD, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I went in trying to buy a gift for my boyfriends birthday but I was completely unsure where to even start, a lovely woman called Donna came over to help me, showing me various perfumes and letting me... Leggi di più
L'azienda ha risposto
I spoke to Donna before coming down, and she explained the process for gift wrapping after purchase along with some recommendations. I went down to the Broadway shop and the team were ace. Donna, Evie... Leggi di più
L'azienda ha risposto
The in-store service is excellent, but the online ordering process could be improved. The website seems somewhat complicated and could benefit from a redesign. Many items are advertised with free gi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Unit 27, Charles Street Mall, The Broadway Centre, BD1 1US, BRADFORD, Regno Unito
4,8
Eccellente
103 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Amazing Experience
I went in trying to buy a gift for my boyfriends birthday but I was completely unsure where to even start, a lovely woman called Donna came over to help me, showing me various perfumes and letting me smell them until I found one within my budget that I loved! Not only did she spend a long time helping me find the perfect Parfum, she also gave me a discount because it was £2 over my budget, while also going above and beyond by giving me TWO free gifts: one being a lovely ‘for her’ perfume AND a huge toiletry bag set which is just wonderful and I can use this as another gift! 10/10 experience and definitely ask for Donna if you are going to the Bradford Broadway store, she was fantastic!!
18 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Summer Fragrance
Came in wanting a summer fragrance. Satty was fantastic, patient and really knowledgeable! Always a pleasure being able to speak to someone who is as passionate about frags as I am.
Shout out to the other ladies who helped me as well, apologies I didn’t get your names! Fantastic service all round from the entire team.
16 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very good offers and really lovely staff
27 luglio 2026
Risposta di The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing Customer Service
I spoke to Donna before coming down, and she explained the process for gift wrapping after purchase along with some recommendations. I went down to the Broadway shop and the team were ace. Donna, Evie, and Danielle helped me out and really made this gift special. A massive thank you to the three of them!!!
30 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I had a fantastic experience at the Broadway perfume shop in Bradford thanks to Tia. She was incredibly friendly, patient, and knowledgeable, taking the time to help me find the perfect fragrance without making me feel rushed. Her excellent customer service and genuine enthusiasm made my shopping experience so enjoyable. She went above and beyond to answer my questions and recommend perfumes that suited my preferences. Thank you, Tia, for your outstanding service—I’ll definitely be coming back!
18 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
amazing service received from Donna
amazing service received from Donna. Thank you very much
9 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service as always
Excellent service as always, great advice, very knowledgeable about the perfumes. Satty is an asset to the company, as well as the rest of the staff.
18 giugno 2026
Non scritta su invito
Risposta di The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Donna has been so kind to us showing…
Donna has been so kind to us showing our younger brother every aftershave he wanted to look at!! He’s so happy with the choice he made! thanks Donna ❤️hope it gets cooler for you
17 giugno 2026
Non scritta su invito
Risposta di The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had an incredible experience at the…
I had an incredible experience at the perfume shop. Satty is such an amazing staff member, expressed a higher standard of professionalism.
2 maggio 2026
Non scritta su invito
Risposta di The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Experience being helped and…
Great Experience being helped and assisted by alesha from the staff and very patient in assistance!
9 maggio 2026
Non scritta su invito
Risposta di The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nicole
The customer service given by an employee by the name of Nicole was exemplary and I will be returning for future purchases
3 maggio 2026
Non scritta su invito
Risposta di The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Evie was very helpful and friendly
Evie was incredibly helpful during my visit to The Perfume Shop. She took the time to understand what kind of scent I was looking for and guided me through several great options. Her knowledge and friendly attitude made the whole experience enjoyable and stress free. Thanks to her support, I was able to choose a really good perfumes that I’m very happy with. Excellent customer service I really appreciate her help!
15 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went in to get a gift for a friend
Went in to get a gift for a friend, got recommendations from Evie. Really amazing customer service.
15 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service (Evie)
14 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good service from scatty and…
Very good service from scatty and Danielle very helpful
11 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tia gave me the best service
Tia gave me the best service. I dont usually buy perfume and she helped me find the scents that was right for me. I will definitly be coming back
7 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My experience with Donna at the…
My experience with Donna at the broadway perfume shop has been great everytime I go in. She is always there to help me when needed and is extremely nice. Thank you for the lovely experience!
3 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We were served by Satty
We were served by Satty, very professional she was talking to us trying to make conversation and genuinely made us feel welcoming, she showed us and let us smell the perfumes we were wanting to try and overall great customer service .
31 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The girls in store were really helpful…
The girls in store were really helpful both Donna and Alesha were a great help in assisting me with a gift for a friend. They provided speedy service and my friend was really pleased with her gift. Donna was especially helpful in helping me track down the perfume i wanted. Will be back again 👍
10 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff member known as that is good…
The staff member known as that is good at recommending fragrances to you i came in looking for a fresh summer fragrances and she put me right on the money with recommendations she also made sure that any disadvantages of fragrances are known so u don't make the wrong choice with a weak fragrance that has to be reapplied frequently
28 febbraio 2026
Non scritta su invito
Risposta di The Perfume Shop - Bradford Broadway 327
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.