The Neon Sign Co Recensioni 104

TrustScore 3.5 su 5

3,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 1 stelle su 5

Sent me the wrong item. Sent it back and never received the postage from them as promised. Complete scam artists. AVOID AT ALL COSTS. Having to take them to small claims court to retrieve co... Leggi di più

Valutata 1 stelle su 5

Whilst I had no issue with the product (other than it arriving almost 3 weeks late), trying to communicate with this company is almost impossible. They don’t answer the phone, they don’t reply to emai... Leggi di più

Valutata 5 stelle su 5

Wow!!!!! I’m shocked I found this seller by myself, no recommendation at all, and I am SUPER HAPPY!! Absolutely will spread the word. An excellent communication- feet fast and polite. And what... Leggi di più

Dettagli dell'azienda

  1. Negozio di insegne al neon
  2. Negozio di stampe e segnaletica

Scritti dall'azienda

Your one stop shop for LED neon signs! Fully customisable designs Worldwide Shipping Est 2019


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

104 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Experience

I ordered a sign here and soon after order I got an email to say it was on its way but no details, I chased it up and got very pleasant and prompt reply and brilliant service and was told when the day it would be delivered. It wasn’t that day and I again had to chase it, I think a little communication with buyers would be great, as I was making sure I was at home to receive it.
The reason for my 3 stars though is once we plugged the sign in we noticed a small section (and very small the end of a letter) didn’t light up. I emailed for advice on if it wasn’t meant to be like this (which I know now it’s not!) or if I could get some advice on what to do if it wasn’t working properly. And no reply. That was 3 weeks ago, and still nothing. So while the sign is fabulous looking, especially now it’s fixed. Disappointing service, but a great product.

30 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Great service and product

Fantastic service. Ordered for my wife's birthday and the dispatch date meant that my light was going to be delivered a day late. However Daisy sorted this quickly and made sure it was delivered a day earlier. Couldn't be happier with the light or the service

6 ottobre 2022
Valutata 5 stelle su 5

Great product and packaged wonderfully

Great product and packaged wonderfully! The delivery took quite a while and it would’ve been good as a customer to be told estimated delivery upon purchase, I think it was a few weeks after ordering that I got any correspondence from them. Otherwise it was fab, the light is made beautifully. The screws leave no margin for error so be very aware when drilling holes it has to be spot on. One of ours is slightly out so doesn’t quite sit flush with it.

31 maggio 2022
Valutata 5 stelle su 5

Love it. Great service

Love the set of wings I purchased for our Nutrition Club. Had a small issue with the adapter but the sorted it next day with zero drama, highly recommend. -Can actually pick up the phone and speak to someone too! Friendly and efficient

5 aprile 2022
Valutata 5 stelle su 5

Wow! Amazing are work AND customer service

Wow!!!!! I’m shocked I found this seller by myself, no recommendation at all, and I am SUPER HAPPY!!
Absolutely will spread the word.
An excellent communication- feet fast and polite.
And what is more important - an amazing art work!!!! It looks amazing and just waiting to hang it on the wall!!!
Thank you!!

17 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

Perfect

Easy & simple to order from. Light was extremely well packaged even though delivery driver or mailing centre had not taken great care of it. When it was opened up……. It was perfect! A lot if care & attention is taken to the way this had been packed. The light was easy to put it & looks incredible!!!!!!!
Highly recommend!

17 marzo 2022
Valutata 3 stelle su 5

Poor comunication

15 marzo 2022
Logo di The Neon Sign Co

Risposta di The Neon Sign Co

Hi Mr Bramley!

We are so sorry to see this. We are all ears and would welcome some feedback! We aim to get back to all enquiries within 24 hours.

Would you re-consider your review for us?

Valutata 1 stelle su 5

Don’t ask me for a review before I’ve…

Don’t ask me for a review before I’ve received my product. Super lazy and just bad business. How am I supposed to review a product I haven’t received ? Or now do you expect me to come back to this review request whenever I do receive my product? Step it up folks

11 marzo 2022
Logo di The Neon Sign Co

Risposta di The Neon Sign Co

Hey! We are so sorry about this. There was a little mess up with our auto invites! Would it be possible to re-think this review now you have received your sign? Thank you so much!

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