Metzi Recensioni 

323
•
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

My new amethyst tennis bracelet has just arrived, wow it’s really beautiful.i have purchased several items from Metzi and like them, this bracelet is excellent quality and beautifully made, my bracele... Leggi di più

Valutata 5 stelle su 5

Have ordered multiple pieces now & couldn't be happier. All top quality items with excellent customer service. If you like black jewellery, this is the place to shop. They are always adding new items... Leggi di più

Valutata 5 stelle su 5

Imagine an amazing staff that cares about their products and their customers and that is exactly what Metzi brings you. High quality jewelry for those that prefer their items to be pitch black and hig... Leggi di più

Valutata 2 stelle su 5

Very poor communication from seller. Jewelry took 2 weeks to get delivered. Chain and bracelet are very good looking. Clasps are trash, jewelery keeps coming off with light rubs even from own clothin... Leggi di più

Dettagli dell'azienda

  1. Gioielleria

Scritti dall'azienda

Metzi: Dedicated to perfecting black jewellery. Premium black chains, pendants, bracelets & rings. No tarnishing or fading and 100% waterproof!


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

323 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 52% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(323)

203 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great Jewelry

Good jewelry. You get what’s in the picture. Just got the frosted cuban, it’s great, it’s the correct length but fits loose on the wrist. I think a size down might fit me too. good jewelry good customer service. do buy Metzi.

2 agosto 2026
Non scritta su invito
Valutata 4 stelle su 5

All very good, but where's the promotional deal?

I usually do a "try-out" purchase before an actual one (funny enough this was over 150$ i think), i got the rings one size too big, but they *still fit great* (that's on me ; now ik the PERFECT size for future purchases), but i thought i was supposed to get a free ring since i purchased 2 of them, so idk what's good with that, unless the system is designed like the retail "rewards system"(you'll only get the buy get 1 free if you scam both items), that... or it was an old #ad from the hundreds that i was forced to see on my Instagram page lol?

Delivery lasted like a whole week, which is fine since this was a "fun" purchase to myself. I suppose their HQs is somewhere on England, so it was still quick (imo) (US/FL).

1 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Beautiful

It arrived in a few days, packaged well, and looks beautiful. Wife loves the bracelet and earrings.

1 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

The jewelry is absolutely stunning

The jewelry is absolutely stunning! Superior craftsmanship. I am most impressed with attention to detail. Finding good quality black metal jewelry is rare. Finding excellent quality is unheard of until now. It looks beautiful and feels very well made. Will definitely buy more pieces!

30 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Wrong order sent

Wrong order sent as measurements on website is incorrect. Terrible and slow customer service that has taken days for them to send a replacement. Customer service feels is a AI chatbot driven. No apology and no accountability. Terrible experience

22 luglio 2026
Non scritta su invito
Logo di Metzi

Risposta di Metzi

Hi Braam,

We are very sorry about what has occurred here and we have ensured that their are or no errors on our website re sizing. I completely understand how frustrating it is to deal with an incorrect order and we have promptly shipped your replacement ring.

We are not a chatbot, just a small team of real people and we are sorry that this issue occurred. If you need anything, please don't hesitate to reach out to us. Here to help!

Have a great rest of your weekend,
Luke

Valutata 5 stelle su 5

I am absolutely SMITTEN with this…

I am absolutely SMITTEN with this company, their jewelry, their 5 star customer service and I can say that all 4 pieces that I’ve purchased from them are showstoppers, head turners and HEARTY!! The sparkle is breathtaking, the shine is mirror-like. I pretty much much NEVER remove them. The creativity of their collections is spot-on!

25 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

I just received two orders I made which…

I just received two orders I made which included the 8mm cuban bracelet, two rings, a set of the black stud and ember stud earrings and also the ember square pendant necklace. Only 12 days from ordering to recieving the items in San Diego Ca which was nice. Perfect fits and already getting compliments on all of the pieces. Great price point and quality is great as well. 10/10 would recommend and will be purchasing more in the future! The only issue I had was the first parcel was left on top of a community mailbox in the open, second parcel was delivered to my door. Not in their control but worth noting for the service used for shipping.

16 luglio 2026
Non scritta su invito
Valutata 3 stelle su 5

Black Bracelet and Necklace

The jewelry, necklace and bracelet, are beautiful but shipping took a long time to arrive. I no longer have the bracelet. It was lost while going through the airport. I feel like the bracelet should’ve been more secured by including a latch for security.

5 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

My money is gone never received my…

My money is gone never received my order , scammers

12 luglio 2026
Non scritta su invito
Logo di Metzi

Risposta di Metzi

Hi Mohamed Azarkan, we are sincerely apologize about this issue. Please note that we have been in contact with Emirates Post regarding the failed delivery attempt and we hope to resolve this. I have in the meantime processed your refund in full. We will of course keep you posted regarding any updates here. Thank you, Luke

Valutata 1 stelle su 5

I’m extremely frustrated with the lack…

I’m extremely frustrated with the lack of communication. I’ve been waiting for my bracelet for a very long time, and every time I ask for an update, I get no response.

At this point, I’m starting to believe I’ve been scammed. It honestly feels like you’ve taken my money and disappeared. If you are a legitimate company, then please prove it by responding and giving me a clear update on my order immediately.

This level of customer service is completely unacceptable.

12 luglio 2026
Non scritta su invito
Logo di Metzi

Risposta di Metzi

Hi Salah, we are sincerely apologize about this issue. Please note that we dispatched your order promptly to your confirmed address. Emirates Post have not been able to assist us in any satisfactory manner to locate your package. I have in the meantime processed your refund in full. We will of course keep you posted regarding any updates here and I am sorry about the delay here. Thank you, Luke

Valutata 5 stelle su 5

Great experience & quality

Had a great experience, purchased a chain bracelet and it was beautiful with great quality. They helped adjust my order quickly via email and it arrived on time. Already making another purchase.

28 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Looks great, size up

I got the red gem and black tennis bracelet. Very impressed with the colour which looks exactly like the video ads. Also I've purchased tennis bracelets online before and they always feel flimsy, but this one has a solid clasp.

One tip: the large stone size makes it tightee than expected. I'm usually an 18cm, but it fits snugly. I suggest sizing up.

4 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

I ordered a couple of pairs of earrings…

I ordered a couple of pairs of earrings from this company I found on instagram. I didn’t realize that I chose the “non-tracking shipment” option. I sent an email asking about tracking and within one day of it being sent I got a response from one of the founders which a very nicely worded email explaining to me my situation and he even put in a ticket for me order. They just earned themselves a life long customer. 10/10 would recommend!

27 giugno 2026
Non scritta su invito

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