Metzi Recensioni 

Excellent custoner service. Immediate attention when needed. I am very impressed. Well done Luke. Oh i almost forgot the bracelet is ace, just as advertised and very nice indeed

I just received my order today, and I couldn’t be more happy with it. I purchased the ember tennis bracelet after seeing how beautiful it looked online. I was a little skeptical thinking that when I receive it, it would not look as beautiful as it shows online, but it absolutely does! I can’t wait to show it off to all my friends! I live in the United States, so it took about two weeks for me to receive it, but the wait was definitely worth it. I usually don’t write reviews online but seeing as this is a small business I want to support in anyway I can. I’m also a TikTok creator and if you guys were on that platform, I would surely promote you guys. Just received an email today about the two blue tennis bracelets dropping tomorrow and I definitely will be purchasing maybe both or at least one of them so I am very excited for that. Thank you again for such an amazing product.

Best jewlery pieces ever owned, the designs are perfect.
-Amazing quality.
-Amazing Design.
-Amazing Service.
Highly recommend

Beautiful item of jewellery, catches the light and twinkles magically. Certainly an item for the magpies of this world.
Rapid dispatch and delivery. Will certainly use Metzi again.

Transparent tracking, no surprise duties or shipping fees and the quality and beauty of the pieces is top notch. I'm already making another order.

Very good product. Looks like advertised. Delivery was a little slow but they did a great job keeping me informed.

So I just received my midnight stone necklace and I'm in love! The sparkle of the black stones is stunning! I also own the Ember one! Mahalo

Good evening this is Richard CASTRO. I never received my bracelet from you guys. I feel like I got scam.

My favorite necklace! Great quality! Pleasantly surprised!!

Overall amazing

I was instantly drawn in by their designs and seing the pendand i person didn't dissappoint at all. It feel heavy and good wuality. Unfortunatley it arrived a bit scratched and you can see a tiny bit silver on the pendant itself. The over all quality feels nice though.
Shipping was fast as well (to Germany)!

I have had a mixed experience. My rope chain bracelet came in great, however my rope chain necklace came in with broken links- would’ve looked great otherwise! I have messaged support multiple times with no response. 50% satisfaction on the order is okay, but with some communication could easily be fixed, just unfortunate to have no communication from support about broken products.

Amazing very happy , it really stands out everytime I wear it. Will buy more items for sure

The products are very good but what really deserves the five star review is the quality of their service.

They proved this three ways:

1) I ordered but forgot to use the discount code. I replied to my order confirmation (no messing your around by sending order confirmations from a noreply@ email address) and mentioned this error on my part. They were more than happy to apply the discount code retrospectively and give me a partial refund.

2) I received the order and found our I do not know my own neck measurements. I emailed again and they said, 'no problem, here's the order return address, let me know what size you want and I'll send you the replacement product.'

SUPER easy.

3) I decided that it was easier for me to just order the replacement product direct, so I did. The order arrived very quickly. The Metzi team emailed me to let me know they had received my returned order and asked what replacement product I would like.

I told them I had ordered again so they just needed to refund me.

'No problem!'

And hours later I was informed my refund has been processed.

All just REALLY easy.

I hope Metzi are mega successful.

The jewelery itself is of great quality and fits just right. But more importantly is Luke & Alex's service throughout. My first order with them seemingly went missing during transit and so I contacted them and they organised a re-sending of my original order with an addition for my troubles.

I really like the jewellery, it well made and doesn’t leave my skin green. The bracelet comes off pretty often with the way the latch is designed but it’s not a huge problem. My biggest problem was shipping. They advertise that it will be delivered in 2-5 business days. This was not my experience. I ordered it and then it sat in a warehouse for an entire week. Once it actually left the UK it did arrive within 2-5 business days. This isn’t necessarily a problem with Metzi because they send it through a 3rd party but if you’re ordering from the states I would expect closer to 2 weeks before you get it.

The shipping experience wasn't the best as anticipated. I paid for next day shipping and got my package in 2 days. However, the bracelet looks quality. I got the EMBER TENNIS BRACELET. I'm getting the MIDNIGHT and ETERNAL TENNIS BRACELET next

The bag it came in was nicely packaged and the jewellery matched the description and photos and everything i ordered came on time and it came in the right sizes and is good quality

The shipping process is absolutely horrendous, and the shipping company Evri is the worst company I’ve ever had to deal with.. I wish they would just go with Royal Mail the first time. That being said, after waiting for over a month, I got my jewelry and it is amazing, I love it so much. Metzi for some reason is much more responsive on Instagram than they are through their customer service email, and it’s a little disappointing they didn’t offer any sort of discount or anything after the issue I had with shipping… and unfortunately, I will probably be ordering again lol… there’s a few other pieces I want now that I know the jewelry is very high quality. Not looking forward to the shipping process though.

I am in love with this bracelet, have worn it a week now, it’s beautiful and lies flat on my wrist sometimes forget it’s there, I hope it lasts. Delivery took awhile but I am in USA so I understand. Would buy from again.