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Scopri cosa dicono le persone

Valutata 3 stelle su 5

Had issues with the thermometer not reading properly. Set perimeters on the app for the dou probes and wouldn’t read properly. Disappointed with the results after doing the research between your produ... Leggi di più

Valutata 5 stelle su 5

Wow!! Definitely deserves a 5 star rating in the cook alone! I recorded almost 500° temps over open flame and it didn’t falter! Meatstick as a company has been amazing to deal with!! The only slig... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had a defective probe and the company went out of their way to give me a 50% discount on my choice of replacement sticks, including the newest . I am satisfied.

L'azienda ha risposto

Valutata 5 stelle su 5

I had a stick that was not working and their online support gave me additional troubleshooting steps to remedy. After trying the steps, a replacement under warranty was provided. Meat stick stands beh... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli da cucina
  2. Area barbeque

Scritti dall'azienda

At The MeatStick, we revolutionize the way you cook meat with our cutting-edge wireless meat thermometers. Our mission is to provide a seamless, stress-free cooking experience that allows you to enjoy every moment with your loved ones while ensuring your meats are cooked to perfection.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

158 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 86% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

MeatStick V

I purchased the MeatStick V. It works great. Easy to setup and has multiple sensors which help with getting the proper cook. The app works great as well.

21 aprile 2025
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Risposta di The MeatStick

Thank you so much for your feedback. We're glad to hear that MeatStick V has been working well for you and that the setup and app experience have been smooth. Happy cooking!

Valutata 1 stelle su 5
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Risposta di The MeatStick

Thanks for reaching out — we get how frustrating this kind of delay can feel.

Looking at your order, it was placed on April 24 and shipped out the same day. You selected the free shipping option, which can take up to 10 business days (though it often arrives sooner). Based on the tracking, your package is scheduled to arrive on May 5.

Let us know if it doesn’t show up by then — we’re here to help.

Valutata 3 stelle su 5

Customer service could be better

I was offered a 'discounted' price for a replacement Chef (stick only). However, it was the same price as Amazon, and basically the same price when I purchased the original stick. Additionally, I was offered a discount V and I was interested. After purchasing the Chef, I decided I wanted to buy a V, but was told that I could only use the discount on 1 stick. I purchased the Chef a day or 2 earlier and explained that it wasn't clear the discount didn't apply to the entire purchase. In comparision, Thermoworks is offering my a discount on a fan controller, their new RFX, a WiFi gateway, a free case, adapter kits, etc and will hold the price for 90 days. I forgot to mention that I requested a green stick, was told it was out of stock, then I requested a yellow or blue, but would accept another color, and was sent a grey stick, not yellow or blue.

28 marzo 2025
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Risposta di The MeatStick

Thank you for taking the time to share your feedback.

We offered a discounted replacement after your Stick was overheated — this discount is intended specifically for a one-time replacement and does not apply to additional purchases. We understand the timing coincided with a separate promotion for MeatStick V, but we are unable to combine discounts beyond the original replacement offer.

Regarding the color selection, our records indicate that you requested yellow or black. If you received a different color and the Stick has not yet been used, we would be happy to arrange an exchange. Please feel free to contact our support team directly.

We always aim to provide great service and we’re sorry we fell short this time. Thank you again for your feedback, it helps us improve and serve you better in the future.

Valutata 5 stelle su 5

Excellent customer service and support

Excellent customer service and support

31 marzo 2025
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Risposta di The MeatStick

Thank you so much! We're really glad to hear you had a great experience with our customer service and support. We're always here to help and make sure you get the most out of your MeatStick. Happy cooking!

Valutata 5 stelle su 5

Happy MeatStick customer!

Easy to order. Great product.

24 marzo 2025
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Risposta di The MeatStick

Thanks for the kind words! We're glad to hear you had a smooth experience and are enjoying your MeatStick. Happy cooking!

Valutata 1 stelle su 5
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Risposta di The MeatStick

Sorry to hear you're experiencing issues. If the MeatStick isn’t connecting or powering on, please ensure it’s fully charged and that your app is up to date. If the problem continues, our support team will be happy to assist you further.

Valutata 5 stelle su 5

Love the MeatStick

Love the MeatStick! Simple and easy to use. Accurate too!

17 marzo 2025
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Risposta di The MeatStick

Thanks for the great feedback! We’re glad you’re loving the MeatStick and finding it simple, easy, and accurate. Happy cooking!

Valutata 2 stelle su 5

Fra begejstring til skuffelse

Fra begejstring til skuffelse – desværre

Jeg fik Meat Stick i gave og syntes i starten, det var et virkelig smart produkt. Det var fedt at slippe for ledninger og samtidig kunne måle temperaturen flere steder i kødet samt i grillkammeret. Jeg var meget begejstret.

Desværre blev glæden kortvarig. Allerede efter få grillninger fik jeg en advarsel om, at føleren var blevet for varm. Det var et lille stykke kød, og det var svært at placere hele termometeret korrekt i midten. Den grillning måtte derfor klares uden.

Jeg gav det en chance til, men kun et par grillninger senere kom der en ny advarsel – denne gang fordi yderdelen blev for varm. Og jeg vil selvfølgelig ikke undlade at brune min steg.

Nu står jeg tilbage med et defekt termometer, som desværre ikke har levet op til forventningerne. Jeg kommer ikke til at købe et nyt, og jeg ville nok ønske, at gavegiveren havde valgt noget andet – det er aldrig sjovt at give en gave, der ender med at skuffe.

2 stjerner, er nok en for meget. men den ene er for ideen til produktet

24 marzo 2025
Non scritta su invito
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Risposta di The MeatStick

We're sorry to hear that your experience didn’t meet expectations. We appreciate your honest feedback and understand how frustrating it must be when a product doesn’t work as hoped. While we wish we could do more to help, we truly value your input and will keep working to improve. Thank you for sharing your thoughts.

Valutata 5 stelle su 5

I have the Chef X and the V

I have the Chef X and the V! I totally love the V with all the new upgrades. Definitely worth the money.

10 marzo 2025
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Risposta di The MeatStick

Thanks for the great feedback! We're thrilled to hear you're loving the V and all the upgrades. We appreciate your support. Enjoy cooking!

Valutata 1 stelle su 5

Kunne man give minus stjerner

Kunne man give minus stjerner, så havde jeg gjort det. Dette her produkt er stort set det samme som at stjæle fra folk. Det er det ringeste og dårligste på markede. Har haft byttet det ved jule tid da proben ikke kunne oprette forbindelsen. Jeg fik en ny, er brugt 1 gang efterfølgende, nu er problemet der igen. Kan absolut ikke anbefale dette her, giv de 900 kr til en hjemløs i stedet hvis du overvejer at investere i dette her. Det er nul værd. Den skal sendes ind igen, så mangler jeg bare en gang mere og jeg kan få pengende tilbage.

19 marzo 2025
Non scritta su invito
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Risposta di The MeatStick

We're really sorry to hear about your experience, and we understand your frustration. We strive to provide quality products, and it’s disappointing that you’ve had issues with the probe. We would like to make things right for you, so please contact our support team directly, and we’ll do our best to resolve this situation. Thank you for your feedback, and we apologize for any inconvenience caused.

Valutata 5 stelle su 5

Love the product.

Love the product.

4 marzo 2025
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Risposta di The MeatStick

Thank you for the great feedback! We're so glad to hear you're loving the product. Enjoy your cooking!

Valutata 5 stelle su 5

Awesome products from an awesome company

Awesome products from an awesome company

25 febbraio 2025
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Risposta di The MeatStick

Thank you for the kind words! We're thrilled to hear you're enjoying MeatStick. We appreciate your support and look forward to helping you create more great meals!

Valutata 5 stelle su 5

Meatstick makes the perfect steak

Used the MeatStick to Griddle a perfect Medium Filet for my wife on Valentines Day.

14 febbraio 2025
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Risposta di The MeatStick

Thank you for sharing your experience. We're pleased to hear that MeatStick helped you achieve the perfect medium filet for your Valentine's Day celebration. Enjoy your cooking and happy grilling!

Valutata 4 stelle su 5

the help was kindly clear and hhonest.

the help was kindly clear and honest. after several questions sent said said have just got new delivered. due to a mistake in the stick. happy to do business with such a company. no nonsense. top company.

27 febbraio 2025
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Risposta di The MeatStick

Thank you for your kind words! Glad we could get you sorted—enjoy your MeatStick!

Valutata 5 stelle su 5

MeatStick 4

My problem was taken care of quickly and very politely. Their warranty is good.

26 febbraio 2025
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Risposta di The MeatStick

Glad to hear you had a great experience! We stand by our warranty and our customers. Enjoy your MeatStick!

Valutata 1 stelle su 5

DO NOT BUY

DO NOT BUY – Terrible Product and Customer Service

I strongly advise against purchasing The Meat Stick. There are so many better options out there. From the start, I had nothing but problems with this product. I’ve exchanged probably 30 emails with tech support, going through endless troubleshooting steps—"Try this, try that,"—only for them to keep requesting more pictures and more explanations. I spent countless hours just trying to get a simple exchange after spending nearly $200.

I may not be the most tech-savvy person, but I used to build computers. I also have a master’s degree in education, so I’m more than capable of following instructions. Yet, they repeatedly made it seem like I was doing something wrong rather than acknowledging that the product itself was faulty. The thermometer constantly disconnected and had ongoing issues, and their only response was to demand more pictures and more proof.

Frustrated, I ended up purchasing another thermometer from a different company—one that actually works. To make matters worse, when I left a previous review, they falsely claimed they had been in touch with me to resolve the issue. The reality? I had reached out countless times, and their “solution” was just more picture requests and more hoops to jump through.

Save yourself the time, money, and frustration—buy a different brand. I purchased a Typhur and I LOVE it!

21 novembre 2024
Non scritta su invito
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Risposta di The MeatStick

We’re sorry to hear you feel this way, but we want to clarify that we did our best to assist you. Our support team worked with you extensively, providing troubleshooting steps and requesting necessary details to better understand the issue. We aim to resolve every case as smoothly as possible, and we offered assistance at every step.

We always stand by our products and do our best to help customers get the most out of them. While we regret that our efforts didn’t meet your expectations, we appreciate your feedback and will continue working to improve our support process.

Valutata 5 stelle su 5

Meatsick ChefX Thermometer

My experience with meatstick has been great! When my probe gave me an issue I reached out and we did some troubleshooting. When that didn’t work, they sent me a new probe. No questions asked and they even followed up to make sure the new one was working! I would recommend meatstick to any family member or friend etc. They stand behind their stuff, great quality thermometer!! 5⭐️

21 febbraio 2025
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Risposta di The MeatStick

Thanks for the awesome review! We’re glad we could get you back to cooking without hassle. Enjoy your MeatStick, and happy grilling!

Valutata 5 stelle su 5

MeatStick help staff were great to deal…

MeatStick help staff were great to deal with. Very responsive and helped me resolve my issue by standing behind their product.
Thank you for being a true customer focused business.

5 febbraio 2025
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Risposta di The MeatStick

Really appreciate your kind words! Our team is always here to help, and we’re glad we could get things sorted for you. Thanks for your support. Happy cooking!

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