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Valutata 5 stelle su 5

I’m still in shock—I won a Lady Dior bag through The Lucky Club, and it feels surreal! 😍😍😍😍 The moment I purchased my ticket, I was filled with excitement, especially knowing how transparent the p... Leggi di più

Valutata 5 stelle su 5

Entered a comp on their social media page (Instagram) and I was lucky enough to win! They sent the prize really fast. Packaged in a lovely shiny silver padded envelope. The staff are super f... Leggi di più

Valutata 5 stelle su 5

The lucky club have been fantastic with me. I was a lucky winner of one of their giveaways and their communication was brilliant, always checking in with me and keeping me informed. When my original p... Leggi di più

Valutata 1 stelle su 5

This competition site is a scam. I was one of the winners of one of their competitions and their original post listed lots of desirable prizes like Chanel perfume and adidas trainers but all I receive... Leggi di più

Dettagli dell'azienda

  1. Negozio di borse
  2. Designer di gioielli

Scritti dall'azienda

The Lucky Club is a UK-based company that offers an online raffle platform for luxury goods. The Lucky Club seeks to cater to individuals who appreciate high-quality luxury products and enjoy participating in competitions and raffles. Moreover, people who do not have the opportunity to buy a ticket can enter for free using free postal entry.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

77 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 33% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Amended: Never posted prize - received but not worth the money

Amended: Won a prize, emailed to collect it and never received a speedy response. Prize has arrived today after placing this review and its utter tack. A silver plated necklace- don’t advertise luxury without giving it as a prize. Yes I’ve gone back and read the small print of not every prize is luxury, but reading other reviews this is a money maker and luxury is far and few between!

31 ottobre 2025
Non scritta su invito
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Risposta di Theluckyclub

Hi Emily,

Thank you so much for taking the time to leave a review — we’re really sorry to hear you feel this way.

Just to clarify the timeline, your message reached us today at 12:07, and we replied at 12:12 with an update explaining that your parcel had unfortunately been lost in transit. We also arranged a replacement straight away to make sure you still receive your prize.

We completely understand how frustrating delivery delays can be, and we’re always here to help make things right.

Warm regards,
The Lucky Club Team

Valutata 2 stelle su 5

Don’t think I’ll play again!

I won a mystery prize which I had to chase up a few times. I had no idea what it was but was excited to receive it. I actually got a note through the door from Royal Mail saying the sender hadn’t paid the delivery on the item. Alongside the money I paid for tickets, I then had to pay for the delivery! I received a necklace and tbh I can’t really tell if it’s authentic. It maybe is but the communication wasn’t what I expected. There was just a small box in a post bag so not very luxurious. I get it’s a mystery but not the best experience had!

24 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

This competition site is a scam

This competition site is a scam. I was one of the winners of one of their competitions and their original post listed lots of desirable prizes like Chanel perfume and adidas trainers but all I received was a cheap and nasty flannel and hair clip. I also checked in with other friends who had won competitions with them and they also won things like a cheap hair now and cheap earrings. Seems nobody wins the actual good prizes offered. Word of warning - do not waste your time!

8 febbraio 2025
Non scritta su invito
Valutata 2 stelle su 5

I've entered quite a few giveaways from…

I've entered quite a few giveaways from this company, I've won two 50% off codes and I won a mystery prize from one of their free competitions on the website. I claimed it about 2 and a half weeks ago and it only came today. I contacted them last week and they said they would let me know of the tracking which they didn't but I got an email from evri with the details. I received the item today and thought it would be something exciting as lots of the winners on their page have won luxury items but turns out it was some off-white camellia hair tie from China.

23 aprile 2025
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Risposta di Theluckyclub


Hi Meera,

We are extremely disappointed by the inaccuracies in your updated review and feel it is important to address your claims clearly and directly.

You entered a free giveaway. You won an item from the image of the giveaway. This was clearly visible on the image and stated in the description at the time of entry. Suggesting otherwise is not only false but also unfairly damaging to our brand’s integrity.

The Lucky Club is a competition platform, not an online store. Luxury prizes are not guaranteed. Even spending money never guarantees a win of any kind. By purchasing tickets, you confirm your participation and acknowledge the possibility of not winning or winning a low-tier prize.

As for delivery, the prize was sent within the expected timeframe, and you received tracking updates directly from the courier (Evri). Any delay in updates from our side does not negate the fact that the item was fulfilled and delivered properly.

Our terms are clearly outlined, and we run our platform with full legal and ethical compliance.

We take customer satisfaction seriously, but equally, we stand firm in protecting the integrity of our brand. We ask that reviews be based on factual and fair experiences—not assumptions or misinterpretations.

The Lucky Club Team

Valutata 1 stelle su 5

Misleading and certainly not luxury

Very disappointed - luckily I didn't pay to enter and won on a free giveaway on their instagram page however I'd be very careful if you're thinkinf of paying for tickets into a raffle... As a company that prides themselves on giving away luxury items I won a pair of what look like cheap unbranded earrings that were not in their original packaging (screams hygiene issues) so I am unable to wear them. They post misleading posts on their instagram making you think you will win all of the prizes shown in the photo.
After I sent them a message to point out the misleading nature of their posts it seems they have now changed their wording stating that you will only win one prize.

7 aprile 2025
Non scritta su invito
Logo di Theluckyclub

Risposta di Theluckyclub

Hi Giorgia,

To clarify, you participated in a free Instagram giveaway and received a prize at no cost. If you follow us and look at our stories we always state that one prize per person - we want to spread the love and give more of you a chance to win something special.

You received earrings from the giveaway image in which you participated. Not something different! It was your choice to participate! The earrings sent were brand new, never worn, and meet hygiene standards. Your claim that they were “cheap” and “unbranded” is subjective and unfair, especially given that the item was a complimentary gift. Our giveaways always include different variety of products. And we want to make people happy!

We welcome constructive feedback, but false accusations and misrepresentations damage the reputation of small businesses that operate with transparency and integrity. We stand by the legitimacy of our giveaway.

Best regards,
The Lucky Club

Valutata 1 stelle su 5

I have no idea where all the fake…

I have no idea where all the fake reviews came from.
I’ve brought so many tickets worth a lot and no win each time. Only one time I said I got a win which was a 40% off coupon! For what? That’s not a win. So all of the reviews about winning stuff every time like actual items is a lie

26 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

I’m still in shock—I won a Lady Dior…

I’m still in shock—I won a Lady Dior bag through The Lucky Club, and it feels surreal! 😍😍😍😍 The moment I purchased my ticket, I was filled with excitement, especially knowing how transparent the process was. My ticket number was randomly assigned and emailed to me right away. Then came the live Facebook draw, and I watched in real-time as my number was selected by a random number generator. The anticipation, the fairness, the thrill—everything was perfect. Seeing my number pop up was pure magic! If you’re looking for a fair, fun, and exhilarating competition, The Lucky Club is it. This win has made my day, my week, and probably my year!

18 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

I was so excited to win...

I was so excited to win a stunning Swarovski necklace with the Lucky Club. The whole experience with the Lucky Club was fantastic, from the notification of my win to receiving the prize. If you’re thinking of joining, I highly recommend it—you might just get lucky like I did!

25 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

I Won a Cult Beauty Advent...

I Won a Cult Beauty Advent Calendar! I was over the moon to win the Cult Beauty Advent Calendar, and it completely exceeded my expectations! I spent £5 on tickets and won an incredible gift. Thank you, The Lucky Club, for this incredible gift!

28 ottobre 2024
Non scritta su invito
Valutata 2 stelle su 5

They are not listing the amount of…

They are not listing the amount of tickets sold/available on their website so there is no way to calculate your odds. Customer service says they are technically not able to do this which is laughable as I don’t know a site that can’t do this.

22 novembre 2024
Non scritta su invito

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