The Killing Tree® Recensioni 

260
•
TrustScore 3 su 5

3,1

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Ordered a T-shirt back in August, it’s now December and still not received it!? I’ve emailed the company.....no response Facebook messaged the company......no response Thieving c*nts....avoid t... Leggi di più

Valutata 5 stelle su 5

I don't think there's an online clothing brand I would prefer, the quality of everything I have ever purchased has been exquisite, the range of products is brilliant for both men and women. Timely d... Leggi di più

Valutata 4 stelle su 5

Pre-ordered a pair of Dethrays and recieved them with no issues! Only issue being there seemed to be some miscommunication when it came to when it was going to be dispatched, but TKT replied to all me... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely thrilled with my purchases! Great quality, unique designs, UNISEX (though ladies I advise you choose according to chest measurements! 🤗) and beautiful frameable artwork as a gift?! Can’t w... Leggi di più

Dettagli dell'azienda

  1. Shopping e moda

Informazioni fornite da varie fonti esterne

The Killing Tree Clothing, alternative artist inspired fashion and grooming products for men and women. We utilize top artists for our fashion and accessories.


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

260 recensioni

5 stelle
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3 stelle
2 stelle
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3,1

Tutte le recensioni

(260)

0 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Love this company!

Love this company!

The product quality and design is amazing as well as the resonable price that come with it all, they have a super fast and responsive customer service in case you messed up on anything with your order which is a bonus!

9 luglio 2018
Non scritta su invito
Valutata 2 stelle su 5

Items still not received

Items still not received, poor communication with no offer of refund. I understand I was only paying for postage for the pins I ordered but I still expected a better level of service than this.
Not at all happy.

7 luglio 2018
Non scritta su invito
Logo di The Killing Tree®

Risposta di The Killing Tree®

Hi Nicola,

I am sorry your experience of the killing tree has not been satisfactory. Please could you contact me with your order number and I can resolve this issue for you personally.

If you could email me at:

jane@thekillingtree.co.uk

Thank you for your understanding,
Jane // TKT

Valutata 2 stelle su 5

Decent product, appalling lead time

The product seems ok (I bought some sunglasses). The lenses seem to rattle about in the frames slightly, but overall they're very cool.

However, the initial delivery time was quoted at 3 weeks. They actually took closer to 13 weeks to arrive with a lot of chasing from my part. Eventually, they arrived after I requested a refund, which was initially ignored, and a PayPal charge back procedure was initiated.

Overall, the product looks good, but do not expect the items to arrive expediently.

6 luglio 2018
Non scritta su invito
Valutata 1 stelle su 5

Disappointing

My first order with the killing tree went well. My second was disastrous. I ordered a T-shirt for my sons birthday which stil hasn’t arrived - 3 months later. My emails were generally ignored for days and I felt my case was not important enough!

5 luglio 2018
Non scritta su invito
Valutata 1 stelle su 5

Great when on form, but terrible when there is an issue

Ordered a pair of awesome looking sunglasses. Had a follow up email stating there was a supplier issue and due to demand there would be a delay. This was in March, we are now in July, still not received the item and emailing them is becoming progressively more futile. I've ordered from then previously with no issues whatsoever, but this time round their ability to deliver a solid experience or actually deal with my issue has been awful.

I may have to think twice before considering any future purchases

2 luglio 2018
Non scritta su invito
Logo di The Killing Tree®

Risposta di The Killing Tree®

Hi Chris,

I am sorry to hear your experience with The Killing Tree was so disappointing! I personally made sure your order was re-shipped on the 6th July so it should have been with you by now? If that is not the case then please do get back in touch. I also personally emailed you on the 5th July and am still waiting a response from you regarding a partial refund and you items being redelivered? If you could please respond and let me know you received your items then that would be great.

I hope this alongside my email to you help clarify the situation and leave you more satisfied than previously!

Kind Regards,
Jane // TKT

Valutata 5 stelle su 5

Great Snapback

Great Snapback, quick delivery, free art print and awesome service. Would happily buy from these guys again and recommend them to friends. 🐻🤘🏻

1 luglio 2018
Non scritta su invito
Valutata 5 stelle su 5

I ordered a tshirt,ordering was…

I ordered a tshirt,ordering was simple,tshirt arrived about a week later a lot quicker than I thought,the quality was great,would definitely recommend and will be ordering again soon,got two free prints with my order too,happy days

1 luglio 2018
Non scritta su invito
Valutata 5 stelle su 5

Fantastic company

Fantastic company! Beautiful artwork and quality products. I love my clothes and prints and the free pins are a brilliant bonus. ♡♡♡

30 giugno 2018
Non scritta su invito
Valutata 1 stelle su 5

Buyer beware

Buyer beware.
Sent an order in for a product month's ago, contacted customer services to say it hasn't arrived and got a pretty generic response with no sign of a release date for my item. They will take your money alright, but getting it back or what you paid for is a joke.
Extremely disappointed to say the least. And I'm far from the first. It seems to be a common trend and left me looking foolish when I had no item to give my partner.
Shop elsewhere at all costs.

29 giugno 2018
Non scritta su invito
Logo di The Killing Tree®

Risposta di The Killing Tree®

Hi James,

I am sorry to hear that your experience of the Killing Tree was so disappointing! I hope you did receive your order and are loving the item! If this is not the case then please do get in touch and i can personally resolve the situation for you:

jane@thekillingtree.co.uk

I am sorry you felt like you weren't being taken seriously in the instance and I hope to reassure you that that is not the case. We value all our customers and hope to see your issues resolved.

Thank you for your time and patience,
Jane // TKT

Valutata 5 stelle su 5

Fantastic

Just purchased the spirit and wisdom bomber jacket and couldn't be happier, the design is beautiful, as is all the designs.
Definitely shopping with them again 😊

28 giugno 2018
Non scritta su invito
Valutata 5 stelle su 5

Great quality product and a nice…

Great quality product and a nice addition to any collection. Have had many comments and questions about the glasses/cut throat/comb combo. Fast delivery even to Australia and communication throughout sale was great. Definitely look to deal with again.

28 giugno 2018
Non scritta su invito

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