We had a good experience with The Imperial Group. We dealt with Harvey Mellon who helped extract us from a terrible contract with one particular large energy provider! He subsequently got us set up... Leggi di più
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I’ll definitely be coming back every year. The customer service was absolutely amazing. Saving money these days can be tough, but they managed to find me the best deal possible. I didn’t have to dea... Leggi di più
Excellent customer service! Got me a great price! Found an absolute gem if I’m honest. Didn’t use their Letter of Authority for anything sinister like some brokers do. I was cautious when they asked f... Leggi di più
Absolutely brilliant company. They helped me find such a cracking deal that I would recommended them to everyone I know. With this tough economy right now we need companies like this to help us naviga... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Independent Utility Consultancy
Informazioni di contatto
Aspen House, 13 Medlicott Close, NN18 9NF, Corby, Regno Unito
- 01604918393
- contact@theimperial-group.com
- theimperial-group.com
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service from start to finish
Excellent service from start to finish. Leanne went above and beyond to get me the best cost deal! The admin team were fantastic and answered all my questions very promptly! Will certainly be using Imperial again! Thank you!!
11/10 would recommend!
11/10 would recommend, such an easy and simple switch, saved so much time and money. 👏🎉
My experience with the imperial group…
My experience with the imperial group was very positive with a lot of communication and a lot of money saved they were very kind and reassuring thank you very much to Brandon England for helping me get such a good deal
AVOID! AVOID! AVOID!!!!!!
AVOID!!!!!!!!!!!Do not believe anything they say. They do not take no for an answer and kept calling and calling, After telling them I was in contract for another year with our current supplier for electric and gas, they still persisted and I agreed a new contract for when it ends, they make you feel under pressure to sign an agreement there and then over the phone and when It doesn't go through because we are still in contract which I told them several times, they then demand payment for thousands of pounds for business they have lost... that they didn't have in the first place!! AVOID AT ALL COSTS otherwise you may end up paying for nothing!!! this is how they make their money... HUGE SCAM!!!!
Spoke to Katie white
Spoke to Katie white , amazing work values , very professional and polite, would definitely recommend a promotion and salary review, as I work in management industry she comes across as an asset to the team
Amazing customer service
Amazing customer service, Katie was super helpful and friendly! couldn’t recommend more😊
Super helpful katie !
I spoke with Katie over the phone the other day and she was super helpful , helped me with all my questions ! Overall experience was excellent- would definitely recommend 🔥
I spoke to a young lady called Katie…
I spoke to a young lady called Katie who was excellent I believe this to be a v good company
So pleased I took the time to listen
So pleased I took the time to listen to Katie, she was informative, clear & able to answer all my questions. Fantastic customer service & a price promise that exceeded my expectations.
Spoke to a young lady called Beth today…
Spoke to a young lady called Beth today regarding my gas usage. I hadn’t used this company before, but would highly recommend after my Dealings with Beth, who was highly knowledgeable and explained everything I needed to know.
I will always work with the Imperial…
I will always work with the Imperial Group from now on. Super helpful and lovely team thank you. Thank you Beth for contacting me and helping me find much better deals for my electricity.
Great rates
Beth really helped me get great rates for my business. I’ll only be using the imperial group from now on when it comes to my utility accounts.
Bethany was amazing
Bethany was amazing, she was so so helpful, I would definitely reccomend this company
KATIE WAS GREAT HELP WITH MY NEEDS AND…
KATIE WAS GREAT HELP WITH MY NEEDS AND COMMUNICATION SKILLS WOULD HIGHLY RECOMMEND THIS COMPANY
katie was excellent help with my needs…
katie was excellent help with my needs very good with communication skills
Do not trust this company
Do not trust this company. They have caused us nothing but stress..all friendly when taking your details and accounts then when it goes wrong they disappear. Absolutely dreadful u trustworthy people..beware!!!!!!!
Spoke to Ashleigh regarding reducing my…
Spoke to Ashleigh regarding reducing my Electric cost. She came back with a big saving and I decided to proceed. Very speedy, helpful service and easy to apply.
Great competitive prices and very…
Great competitive prices and very friendly customer service
Switching was made very simple
Switching was made very simple , rates are good and staff very helpful have recommended to friends
Excellent communication right through-…
Excellent communication right through- thank you so much
Staff always super helpful to
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