The Honest Diver Supply Co Recensioni 186

TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

James really knows his stuff. He’s incredibly responsive and highly technical, which makes a huge difference when you’re dealing with equipment that needs to be right. Whether you’re buying gear... Leggi di più

Valutata 5 stelle su 5

From start to finish I cannot say enough about the team at Honest Diver. I ordered a hood that I needed at short notice for a dive the same week. Not only did the HD deliver earlier than expected bu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I placed a back order with The Honest Diver for an orange Fourth Element diving bag. Within an hour or so, HD had reached out via video message to inform me that unfortunately, FE were no longer manu... Leggi di più

Valutata 5 stelle su 5

I was the lucky recipient of one of Honest Divers secret santa christmas presents and I loved it! It was beautifully presented, with a lovely selection of good quality, useful items. I got a thermos... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di attrezzature per immersioni
  2. Centro immersioni

Scritti dall'azienda

A local dive centre in your living room. Everything you love about walking into a real dive centre online - get great advice from real divers who've dived everything we sell on the website. Plus you can help protect the ocean with every order.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

186 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Fantastic Service

Brilliant communication throughout purchase process. Excellent customer service with quick delivery on goods which were easy to track. Fantastic service

21 luglio 2025
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Risposta di The Honest Diver Supply Co

Thanks so much, Pamela! I’m thrilled you enjoyed the personalised service and video. 💙
– Jim

Valutata 5 stelle su 5

Quick

Quick, reliable, simple, friendly and competitive. Full marks

19 luglio 2025
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Risposta di The Honest Diver Supply Co

Hey Martin, Thank you great to hear we are on the right track! - Jim

Valutata 5 stelle su 5

Nice People

Prompt delivery, nice people, free sweets. Trifecta!

19 luglio 2025
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Risposta di The Honest Diver Supply Co

Hey David, Thanks so much and glad to hear you enjoyed the sweets, we love them too!!!

Valutata 5 stelle su 5

Friendly and fast service.

Friendly and fast service.
Price point is just right.
It's great to know that a diver who understands your point of view is the person who is completing the work on your equipment / selling your products he believes in.
Now my go to shop for all my diving needs.
Telling everyone who will listen to use The Honest Diver Supply Co.

15 luglio 2025
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Risposta di The Honest Diver Supply Co

Hey Graham, thanks so much, always great to hear we are on the right track. See you again soon.

Valutata 5 stelle su 5

I use the honest diver for anything…

I use the honest diver for anything scuba related. Jim knows what he’s doing and I have confidence in the stuff I pick or get serviced

10 luglio 2025
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Risposta di The Honest Diver Supply Co

Hey Jess, it is always a pleasure and always happy to help.

Valutata 5 stelle su 5

‘Honest’ as their namesake! Only quality products and service

I love that the honest diver is as their namesake ‘honest’ You get a personal service, ensuring that you are purchasing the right thing and the correct size. I once ordered some tech shorts to go over my wetsuit and they checked my size and suggested so go up a size than my usual to avoid me receiving the wrong ones. They only sell the products they would use and have tried and tested to ensure you’re getting quality. Excellent all around - thank you

10 luglio 2025
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Risposta di The Honest Diver Supply Co

Aww, Schucks, this means a lot thank you 💙💙💙

Valutata 5 stelle su 5

Excellent service and price at The Honest Diver

I was searching for a particular scuba mask online and was delighted to find a local supplier with a shop! It's so much better to be able to see before you buy. So, I made a telephone call to check availability and went to the shop. I bought the mask and am one happy customer. I would like to emphasise that I was very impressed with the friendly, efficient service and the reasonable price. The Honest Diver is a business that I will return to in future.

27 giugno 2025
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Risposta di The Honest Diver Supply Co

Thank you for sharing your experience! I’m really glad I could provide patient guidance and that you felt well looked after. Customer satisfaction is always my top priority, and it’s fantastic to hear that my approach made a positive impression. I’m so glad to have you as part of our diving community and look forward to supporting you on your diving journey!
– Jim

Valutata 5 stelle su 5

Super service

Super service. Loved the video!
Bought for father’s day gift and worked perfectly ! Many thanks

7 giugno 2025
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Risposta di The Honest Diver Supply Co

Thanks so much, I’m delighted I could make your order experience special. Glad to hear he enjoyed his gift💙
– Jim

Valutata 5 stelle su 5

First Class, five stars

The customer service was first class! James was prompt and detailed in answering questions and advised me where necessary. The product arrived quickly and intact. I'm a very happy customer. Thank you.

11 giugno 2025
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Risposta di The Honest Diver Supply Co

Thanks so much, Brian! I’m glad I could help and that you felt well looked after. 🌊
– Jim

Valutata 5 stelle su 5

Outstanding Service

Great service from these guys - they really went the extra mile! I will most definitely be buying from them again, and I’ve recommended them to everyone at my diving club.

Place your order - you won’t be disappointed!

26 maggio 2025
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Risposta di The Honest Diver Supply Co

Thank you so much for your fantastic feedback! We’re thrilled to hear that our team could go the extra mile and that you’ve recommended us to your diving club — that really means a lot. We look forward to helping you with your next order and continuing to provide the best service possible!

- Jim

Valutata 5 stelle su 5

Great experience from start to finish

Great experience from start to finish, from the super quick shipping to the personal video made by the guys at honest diver.
Just a great shopping experience will completely use them again!

6 maggio 2025
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Risposta di The Honest Diver Supply Co

Thanks so much, Ben! We’re delighted we could make your order experience special — looking forward to helping you again soon! 💙

- Jim

Valutata 5 stelle su 5

Regulator service

Went in to get two old regulators serviced. James was very helpful with advice and told me it would take a few weeks because it was difficult to get Apeks service kits at the time. He sent me an email once the service kits were available and let me know the cost, which was very reasonable. I got the regs back when he said I would, and even more free advice about upgrading them. Very happy with everything and won’t hesitate to go back.

30 aprile 2025
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Risposta di The Honest Diver Supply Co

Hi Jeremy,
Thank you for taking the time to share your experience! We’re delighted that we could provide helpful advice and keep you updated throughout the service process. It’s fantastic to hear that everything went smoothly and that you were happy with the service and guidance on upgrades. We really appreciate your support and look forward to assisting you again in the future!

- Jim

Valutata 5 stelle su 5

The dive shop with a personal touch.

From start to finish I cannot say enough about the team at Honest Diver. I ordered a hood that I needed at short notice for a dive the same week. Not only did the HD deliver earlier than expected but I even received a personal video message from Jim himself. Never experienced such a unique customer experience anywhere else.
Will be shopping again soon!
C.

23 aprile 2025
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Risposta di The Honest Diver Supply Co

Thanks so much, Charlie! We’re delighted we could make your order experience special — looking forward to helping you again soon! 💙

- Jim

Valutata 5 stelle su 5

A perfect experience. I will be using them again.

A perfect experience; Very quick delivery, brilliant product at a reasonable price.
I definitely will be using them again.
(The sweets were a nice surprise as well - A very tasty surprise!)

27 aprile 2025
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Risposta di The Honest Diver Supply Co

Thank you for sharing such positive feedback! We’re so glad you enjoyed our friendly and personal service — it really means a lot to hear that it stood out for you. We appreciate your support and look forward to welcoming you back soon!

- Jim

Valutata 5 stelle su 5

From a relatively new diver

As a relatively new diver, James was very patient and answered all my questions (no matter how silly). To me, it felt like he was more interested in customer satisfaction than in sales. Not only am I glad that I have a dive shop local to me, I have a dive shop that is friendly and looks after the customer too.

4 aprile 2025
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Risposta di The Honest Diver Supply Co

Hey Andy
Thank you so much for sharing your experience! We’re thrilled that we could provide patient guidance and that you felt well looked after. Customer satisfaction is always our top priority, and it’s fantastic to hear that our approach made a positive impression. We’re so glad to have you as part of our diving community and look forward to supporting you on your diving journey!

- Jim

Valutata 5 stelle su 5

Excellent communication

Excellent communication, simple booking procedure and fast turnaround.

21 marzo 2025
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Risposta di The Honest Diver Supply Co

Hi Glenn thanks for the amazing feedback — it means a lot to our team!

- Jim

Valutata 5 stelle su 5

I had an outstanding experience with…

I had an outstanding experience with Honest Diver! From start to finish, their customer service was exceptional. They went above and beyond by sending me a personal video about my order, which was such a thoughtful touch. When one of the items was out of stock, they kept me updated throughout the process, making sure I was never in the dark. Once my items were ready, they arrived promptly, and to my surprise, they included a handwritten note and some sweets as an apology for the delay. It’s rare to find a company that shows such care and attention to detail. I highly recommend Honest Diver for their fantastic service and personal touch!

14 marzo 2025
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Risposta di The Honest Diver Supply Co

Hi Amy
Wow — thank you so much for your wonderful feedback! We’re thrilled to hear that our personal touches, updates, and attention to detail made your experience outstanding. It’s always our goal to make every order special, and knowing it made such a positive impression truly means the world to us. Your recommendation is greatly appreciated, and we can’t wait to assist you again in the future!

- Jim

Valutata 5 stelle su 5

Friendly

Friendly, fast and efficient and for a great price. A pleasure to buy from

20 marzo 2025
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Risposta di The Honest Diver Supply Co

Hi Paul, thanks for the amazing feedback — it means a lot to our team!

- Jim

Valutata 5 stelle su 5

All Round Top Notch

Good price, easy to navigate website. Despatched and delivered promptly with good packaging. The handwritten note and free gift were nice little extra touches. Thoroughly recommend.

15 marzo 2025
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Risposta di The Honest Diver Supply Co

Thank you so much for your kind words! We’re thrilled to hear that you had such a wonderful experience and that [Honest Diver/our team member]’s advice was helpful. Your recommendation means the world to us, and we look forward to helping with all your future diving needs!

- Jim

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