thegroovd.com Recensioni 

They noticed that I accidentally double purchased, sent me an email to confirm, and refunded me.

The response was quick and efficient. I have yet to receive/look at the package, however the customer service at this point has been excellent.

It assured me that I would not be enrolled in any ongoing program.

My concerns were heard and dealt with immediately. I'm relieved and impressed. Thanks Jan.

Had an issue when I placed the order I emailed Support and they answered me immediately and kept in contact with me and came to a wonderful resolution. I was impressed by such a fast reply and such communication.. I highly recommend this company

Good customer service, in the form of quick, satisfactory email replies

I had a question for customer service and it was dealt with quickly and professionally.

I didn’t like the way when ordering I automatically subscribed for further goods…
However Marj and Jenny were exceptionally prompt in sorting it out for me. Excellent customer service.

Great quick response to my question.

The customer service was lovely and reassuring. I thought it was a subscription I paid for but they reassured me that it was only one off payment when I order their products

I sent an email enquiry. I had an almost immediate response, from customer services, which directly related to my concerns.
I was informed that the situation would be forwarded to the appropriate department and they would respond. They did within 24 hours, completely answering my concerns and rectified the issue.

Customer service replied quickly to my email about monthly subscription putting my mind at rest that no charges would be made as it appeared so on my order.

Very helpful, prompt and understanding. Would deal with you again

Great product and customer service!

I’ve been emailing Jen. She is very friendly,helpful and knowledgeable. She also gets back with you very quickly. She’s a godsend

Up to now excellent customer services. So that’s what I’m rating right now. Can’t comment on product until it actually arrives

I thought it accidentally hit the subscription button but Jan emailed me withing a couple days to assure me this was not the case and I would not be charged for anything beyond my original purchase. I appreciate the quick response.

I asked a question and it was answered very quickly with just the right info I needed. Thank you to the Groovd!

My experience was great because I felt valued as a customer. You listened to my concerns and offered a solution.