Love the scent of my Alpine Air candle which sits nicely on my coffee table in my cottage. I especially love the branding of The Flora Lab and that it is naturally made with sustainability in mind. Al... Leggi di più
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User-friendly website. They ship to the Netherlands. I was able to track my order. The order was neatly and securely packed, with a small extra gift included.
I was so pleased to receive my first Flora Lab package over the weekend, just a few days after placing the order. It came beautifully packaged, and I'm already planning my next purchase! Lovely small... Leggi di più
Brought my first candles when Floralab was exhibiting at the NEC Food Show and have continue to make further purchases since. The Sicilian Sunbeam is exquisite and my favourite and the smell is so ca... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Say Hello to The Flora Lab | Hand poured, natural-wax candles. Proudly championing plant based waxes, such as coconut, rapeseed and soy, we tailor each candle to a bespoke wax blend; the secret to the perfect, sustainable candle. But we're not just candles. Our signature lines include soy derived room diffusers, botanical wax melts and ofcourse lots of lovely gift boxes.
Informazioni di contatto
Regno Unito
- hello@thefloralab.com
- thefloralab.com
4,8
Eccellente
230 recensioni
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You seem to have cancelled our order!!
Sorry haven't received any emails except this one and no phone calls or message on instagram.You seem to have cancelled our order!!
2 novembre 2024
Risposta di the flora lab
Hi Sandra, I have emailed you three times, messaged you on instagram and attempted to ring you / left voicemails regarding the status of your order. We'd love to get something sent out to you, but I just need you to email me back- if you're happy to, I can ring you now to get something settled? Just let me know and it shall be done :) Kind regards, Sophie :)
Just to respond to your edited review Sandra; we have sent a mixture of emails, instagram messages and voicemails (I won't leave any more as I feel if I do, I'm boarding on pestering you). If you're able to just respond to us on hello@thefloralab.com or call on 07926654125, we'd love to be able to help you and get this sorted :) Sophie
Lovely high quality products
Lovely high quality products, packaged beautifully. Quick delivery and great customer focused service.
29 ottobre 2024
Risposta di the flora lab
Katherine, honestly, thank you so much for taking the time to write this review, it honestly means so much! Glad you loved your candles and very much looking forward to seeing you back at The Flora Lab soon :)
Risposta di the flora lab
Hey Mary, just a little thank you from me for saying such nice things about The Flora Lab. I hope you love your candles and looking forward to seeing you back soon with us :)
Risposta di the flora lab
Hey Katie, just a little thank you from me for taking the time to leave this review- you have no idea how much it means. I hope you love your candles and looking forward to seeing you back soon with us :)
Alpine Air Candle
I recently received a candle and wax melt from The Flora Lab. So beautiful, simple and sustainably sourced, a real gem in an over indulgent world. All packaging is recyclable but so pretty you’d want to keep it anyway. The scent is clear and fresh and burns cleanly. Highly recommended.
1 novembre 2024
Non scritta su invito
Risposta di the flora lab
Claire, this review is everything- thank you so much for taking the time to write it,it honestly does mean the world. Looking forward to having you back with The Flora Lab soon :) x
The Christmas scented candle is…
The Christmas scented candle is gorgeous - lovely warming, cosy scent for dark nights indoors.
19 ottobre 2024
Risposta di the flora lab
Hey David, thank you so much for taking the time to share this review. I absolutely love our spicy christmas scent, and I'm glad you do too :) Have a great day and hope to see you back here soon. Sophie
Risposta di the flora lab
Hey Elaine, thank you so much for taking the time to leave this review, it honestly means so much. Hope you're having a great day and hope to see you back at The Flora Lab soon :)
Risposta di the flora lab
Hey Daniel, thank you so much for your kind words, it really means the world. Hope your present arrived safe and sound :) Sophie
Risposta di the flora lab
Hey Gemma, thank you so much for taking the time to write this review, I can't tell you how much it means so us. I'm so glad you loved your candle, Sophie :)
First time ordering from The Flora Lab
First time ordering from The Flora Lab. Very impressed with service and prices. Will definitely be ordering again as friends so impressed by my item.
27 settembre 2024
Risposta di the flora lab
Janet, this review really did mean the world to us, so thank you for taking the time to post it. Can't wait to see you back at Flora Lab HQ for some more treats :) Sophie (founder of Flora) x
Woodland Glow
Woodland Glow is such a beautiful smell and the candle itself looks lovely on my bookshelf. So pleased I got an Autumn sent to cosy up now its a little colder! x
4 ottobre 2024
Risposta di the flora lab
Yay, this type of review makes us so happy. Changing your scents up when the seasons change is so important, so I'm glad you love your Woodland Glow (and i'm so happy it looks great on your bookshelf). Have an amazing day, and thank you for your review :) Sophie x
Beautiful products and branding
Beautiful products and branding. I am loving sweet smoking bourbon at the moment. I love the branding- it makes me smile looking at it. I pair my double wick candle with a wax melt and Wowzer 🥰🥰🥰. I’ll be back 💚
4 ottobre 2024
Risposta di the flora lab
Hey Stephanie, just a little note from me to say a huge Thank You for taking the time to place both an order, but also leave a review. Your happiness genuinely means everything, and I love the fact you paired your double wick with a wax melt- you're my kinda girl! Hope you have the best day and once again, thank you so very much, Sophie x
Risposta di the flora lab
Thank you so much for taking the time to review us Gilly, it really does mean the world. And I'm so happy we were able to help with a little treat. Have the best day and hope to see you at Flora Lab HQ again soon :) Sophie (founder of Flora) x
Gorgeous fragrances that really last…
Gorgeous fragrances that really last but not in an overpowering way.
Super quick delivery, pretty packaging with lovely personal message.
I have tried nearly all the different wax melts they offer and love all of them.
23 settembre 2024
Risposta di the flora lab
Ahh Helena, thank you so much for such a kind message; it really does mean the world. I'm so glad that you loved your wax melts, I think they're such a great way of scenting your home :) Have the most wonderful day, and thank you for taking the time to write this review, Sophie x
Really happy with the product and the…
Really happy with the product and the waxes smell lovely.
21 settembre 2024
Risposta di the flora lab
Hey Joshua, thank you so much for taking the time to write this review; it really does mean the world. So glad you loved your Flora Lab products, and hope to see you back at Flora Lab HQ soon :) Sophie x
Delightful scent but not what I…
Delightful scent but not what I expected. In my mind ‘Hit smoking’ bourbon would have been much more masculine.
17 settembre 2024
Risposta di the flora lab
Hey Rosemary, bless you, thank you so much for taking the time to write a lovely review. If you're after really masculine smells, I'd recommend the following: The Renaissance Man- a very herbacous, citrusy cocktail that is Mediterranean in its profile. The other scent I'd recommend is Winter's Night. Much deeper, darker and smokier than Sweet Smokin' Bourbon, it's a scent I'd only recommend in the depths of winter, but you're more than welcome to give that one a try :) Let me know and I'm more than happy to send out some samples in your next order. Sophie :)
Risposta di the flora lab
Thank you so much Ellie, we love you too <3 No seriously, a big thank you for choosing to shop with us and also leave a review; it honestly means so much :) Have the best day, Sophie x
Beautiful order
Absolutely beautiful package. Sophie is so lovely and went above and beyond to get our order out to us so quickly. Thank you xxx
16 settembre 2024
Non scritta su invito
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