The Courtyard Spa Recensioni 

100
TrustScore 3.5 su 5

3,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I paid £27 for a hair product on 2nd December,2025 and I have never received it. I can't contact them at all via their supposed website or FB. I wouldn't give any star only I have to in order to proce... Leggi di più

Valutata 1 stelle su 5

As others have written, I have not received my order which cost £119! I emailed them which bounced back, used their contact form (before their website was taken down) & contacted them on social media.... Leggi di più

Valutata 5 stelle su 5

I ordered a Molton Brown shower gel and a Black Pepper candle as a last-minute birthday gift, and they turned out to be an absolute winner! Both items arrived right on time (phew!) and made the birth... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently purchased the Milton Brown Coastal Cypress & Sea Fennel aroma reeds from The Courtyard Spa, and I couldn’t be more pleased. The fragrance is absolutely lovely—fresh, soothing, and long... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Clinica per la cura della pelle

Scritti dall'azienda

A warm welcome from the team here at The Courtyard Spa Birmingham, a stones throw away from the incredibly popular Bullring. We're delighted to offer high-end skin care products, bath & shower essentials, as well as home favourites from some of the UK's most popular brands. All orders are picked and packed by us and we're pleased to have built a relatively small customer base of over 30,000, which we're incredibly proud of. The Courtyard Spa began with a small warehouse and two mobile beauticians who shared a passion for delivering expert facial treatments, before evolving into a small and highly regarded independent retailer. With an upcoming move into a fixed clinical environment and expansion in our treatment offering, it represents the next stepping-stone on our own unique little journey. We hope you have time to explore our site or even better, book in for one of our wonderful treatments.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

100 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 11% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,3

Tutte le recensioni

(100)

100 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service

Items were perfect, packaged beautifully and delivered quickly. Would definitely purchase from here again

30 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Terrible customer service & theft

Terrible customer service. Ordered a product in 19.09.25 and paid for next day delivery. Have since emailed on 25.09.25, 29.09.25, 28.10.25 & 03.11.25 and not once have I received a response.

I can also see that they are flooding their trust pilot with positive false reviews to hide the true negative ones.

Would appreciate my money back

19 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Skincare

Ordered from the Rosalique skincare range and was very pleased with both the product and the price. Prompt delivery and well packaged

1 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent value for money

Thank goodness I received an email from the courtyard spa as I immediately put in another order. My last order, I gave away as gifts and everyone was so pleased with them. This order is for myself and hubby, a little treat before Xmas.

13 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing deal!

It is an absolutely brilliant price and it came really quickly. It is packaged beautifully. I would definitely recommend it!

12 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service

I ordered Molton Brown handwash for Christmas gifts.
Delivery was delayed through no fault of the Courtyard Spa team and I received a reassuring email.
Sure enough the order arrived today in perfect condition!
Thank you .

12 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Molton brown gift set

I ordered a gift set as it was the best price I had found anywhere. I was slightly wary, as I'd never heard of the business, but it arrived yesterday and is perfect. There was a slight delay in delivery and the communication from customer service was great and very reassuring. I wouldn't hesitate to use again.

11 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Recommended

A great business with a lovely product range and great offers to match. I would definitely recommend.

11 novembre 2025
Non scritta su invito
Valutata 4 stelle su 5

A newish website with great products at…

A newish website with great products at great prices. Arrival was delayed and I had to chase but customer service was excellent. Since learning Claudia uses Davines I was on the hunt and this was by far the cheapest place, so I didn’t mind the delay. Hope when they are more settled and have ironed out any teething problems, shipping will be quicker!

11 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great price and service

Ordered Davies shampoo and conditioner set which was very reasonably priced. Was delivered promptly with no issues.
Some indifferent reviews posted but my personal experience was all good 👍

3 ottobre 2025
Non scritta su invito
Valutata 4 stelle su 5

Great priced

The prices were the best I could find online.
Delivery was quick
Website east to navigate
Only reason not given five stars is the head on the moisturiser top was broken. I can still use it so didnt bother contacting as dont have enough time for that x
Would def use again though

1 novembre 2025
Non scritta su invito

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