Liliana ,the agent that helped me was beyond polite and appropriate with all the wordings. She really made me feel comfortable with any concerns of mine .she helped me figure out my issues with no hes... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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After some initial confusion, your customer service person was trying to take care of my issues. with the help of the supervisor was troubleshooting and I am very satisfied as far as the acct. there o... Leggi di più
L'azienda ha risposto
I was trying to pay my bill yesterday evening and night. The automated and website would not allow me to make my on time payment. I was so disturbed. I call back today and got a very nice customer ser... Leggi di più
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Alana customer service relations manager was the only one person who reverse late fees due to your rep who gave misinformation and lost my payment.no one else has called me back when they said they we... Leggi di più
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Dettagli dell'azienda
Informazioni su The Build Card
Informazioni fornite da varie fonti esterne
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7.
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Informazioni di contatto
Stati Uniti
- (800) 634-9558
- thebuildcard.com
4,8
Eccellente
634 recensioni
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Le persone hanno visualizzato anche
I played hell with your automated phone…
I played hell with your automated phone system disconnected on hold forever my credit card was compromised so I contacted lost or stolen they were very vague by the time I got through to you I spoke to the customer relations person who was very articulate understand my concerns and got everything taken care of in a timely matter and explained everything to me, praise her, give her a raise put her in charge of the department and train everybody how to be with a customer
2 giugno 2022
Risposta di The Build Card
We sincerely regret the frustration you experienced. This is not the experience we want for our customers. We value your feedback and appreciate your business.
Risposta di The Build Card
Thank you! It was our pleasure.
Risposta di The Build Card
Thank you! It was our pleasure.
Risposta di The Build Card
Thank you! It was our pleasure.
This was a very productive call all my…
This was a very productive call all my questions were answers
19 aprile 2022
Risposta di The Build Card
Thank you! It was our pleasure.
Fast and easy customer service
Fast and easy customer service. Representative was very courteous and helpful
25 marzo 2022
Risposta di The Build Card
Thank you! We are always here if you need us.
The Manager( Stephen)was great at his…
The Manager( Stephen)was great at his job and serves the company well. The First Lady I spoke to was terrible at her job.
25 febbraio 2022
Risposta di The Build Card
Thanks, Robert! We will make sure to share your kind words with Stephen.
This is the Most Outstanding Card I…
This is the Most Outstanding Card I have Ever Owned. It’s been Three Years have received Credit Increase’s have Told my Family and my Friends about this Card.. Highly Recommend…
12 febbraio 2022
Risposta di The Build Card
Thank you so much! We appreciate your kind words.
Outstanding service
2 febbraio 2022
Risposta di The Build Card
Thank you! We appreciate your kind words and support.
Satisfied with call to customer service…
Satisfied with call to customer service today. She was very attentive and addressed my questions satisfactorily. Thank you.
20 gennaio 2022
Risposta di The Build Card
Thank you, Marilynn! We will give a shout out to the employee who assisted you.
Customer service
The representative that I spoke with was very thorough and addressed all of my concerns.
13 gennaio 2022
Risposta di The Build Card
Wonderful! This is just what we want to hear. Thank you!
I appreciate all the help during these…
I appreciate all the help during these hard times. Thank you for everything!!!
11 gennaio 2022
Risposta di The Build Card
Thank you for sharing, Brenda! We are always here if you need us.
great customer service - steve
hello,
I spoke with steve and he was fantastic and helped me resolve my issues .
11 gennaio 2022
Risposta di The Build Card
Thank you! We will make sure to share your kind words with Steve.
After some initial confusion
After some initial confusion, your customer service person was trying to take care of my issues. with the help of the supervisor was troubleshooting and I am very satisfied as far as the acct. there only remains the correction of the credit report of late and missed payments to finish. Your representatives were very good and tried to keep pleas3ent with this old crouch. you best keep them both as they are excellent assets to Continental.
11 gennaio 2022
Risposta di The Build Card
Thank you for sharing this with us, Eddie! We are happy to hear that you were taken care of and everything worked out for you.
Great service with customer service on…
Great service with customer service on the phone
9 dicembre 2021
Risposta di The Build Card
Thanks, Shawn! We are always here if you need us.
I was trying to pay my bill yesterday…
I was trying to pay my bill yesterday evening and night. The automated and website would not allow me to make my on time payment. I was so disturbed. I call back today and got a very nice customer service representative who put me at ease. By expediting my payment with no cost and making sure I wouldn’t be charged a late fee. I really appreciated him for being so professional and courteous.
18 novembre 2021
Risposta di The Build Card
Thank you for bringing this to our attention, Gail! Customer feedback is what helps us grow, so thank you for taking the time to share yours.
The guy I talked to was very helpful…
The guy I talked to was very helpful and very nice . He took care of my needs right away .
17 novembre 2021
Risposta di The Build Card
Thanks, Cynthia! We are so glad that you had a great experience.
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