Happy to take your money (and offer no discount because of their monopoly of Pinarello in the UK) but when things go wrong the excuses starts. Bad experience, very disappointed. Bike went back twice f... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The bike I ordered was built the day I collected it and the set-up of the gears meant I didn't get the sprockets at each end of the cassette. It seemed that although I ordered the bike on the Saturday... Leggi di più
After an initially good experience at the Manchester branch I ordered a Dogma K10DSS in October with a delivery date of March. At the end of March having not heard anything I chased delivery to be tol... Leggi di più
Order sent from Cape Town South Africa for delivery at hotel in London where I was staying. Order not received and on telephonic follow up I was told the order was on hold as possible fraud! The money... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
1,7
Pessimo
251 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
can't fault you
can't fault you, speedy delivery and got exactly what I ordered
16 maggio 2019
Non scritta su invito
very efficient and helpful
14 maggio 2019
Non scritta su invito
All good and met expectation
All good, product and service met expectation, back on the road cycling again.
3 maggio 2019
Non scritta su invito
Always a pleasure buying from here
Always a pleasure buying from here, you get what you want and in good time
17 aprile 2019
Non scritta su invito
Ver y good productos.
6 aprile 2019
Non scritta su invito
Giordana target bib shorts
Great quality ordered a large size but these only just fit
Maybe I should have ordered XL all my other bib shorts are a large and fit well so I though it would be ok
3 marzo 2019
Non scritta su invito
I bought rudyproject sunglusses.
I bought rudyproject sunglusses.
It came on time to my address. I follow it all the way.
Thank you
Lior
18 febbraio 2019
Non scritta su invito
Kept me in the loop every step of the…
Kept me in the loop every step of the way. Even phoned me to make sure someone would be home to receive the wheel on the delivery day. Highly recommended thank you.
12 febbraio 2019
Non scritta su invito
Good service with prompt delivery....
11 febbraio 2019
Non scritta su invito
Great product and service (go a size larger than normal on the shorts though!)
Product ordered came up too small, but Thebikerooms provided a super easy and quick return and exchange, and the new size shorts are awesome!
5 febbraio 2019
Non scritta su invito
Fast delivery and a great price
Fast delivery and a great price. I will definitely use again
3 febbraio 2019
Non scritta su invito
Ordered gloves for a gift
Ordered gloves for a gift. Goods received very quickly, all in good order and product very good
11 gennaio 2019
Non scritta su invito
My problem is notwithstanding the…
My problem is notwithstanding the service, rather who are thebikerooms?(tbr)
I wanted to order an extra item recently and contacted the number I thought was tar, i.e. the Swindon shop I've dealt with in the past.
I'm told that this is now Pinarello UK, with no connection to tbr. This is odd as tar appear to be part of Yellow, who import Pinarellos into the UK.
What is also confusing is the emails I get from tar quote the number I tried to the Swindon shop.
Confused!?!
9 gennaio 2019
Non scritta su invito
Risposta di Thebikerooms
Hi Alan,
I’m very sorry for the confusion.
The Bike Rooms stores in Swindon, Manchester and London were recently taken over by Pinarello and are now part of Cicli Pinarello (UK) Limited, which is a subsidiary of Pinarello Italy.
We are in the process of re-branding our stores. London is complete, Manchester is undergoing changes now with Swindon soon to follow. We are also in the process of changing the email addresses of all staff within the stores.
Yellow Ltd & The Bike Rooms website are no longer associated with Pinarello.
If you wish to contact the stores the phone numbers remain the same.
Kind Regards,
Margaret Herety
Retail Sales Co-ordinator
Cicli Pinarello (UK) Limited
Wow! Thanks!
I ordered a pair of last season's shorts at a heavy discount. They ran out of stock and sent me a pair of this season's shorts with the same discount and a nice little note to explain.Wow! Thanks guys!
18 agosto 2018
Non scritta su invito
A Frustrating & Unhappy Experience
After an initially good experience at the Manchester branch I ordered a Dogma K10DSS in October with a delivery date of March. At the end of March having not heard anything I chased delivery to be told that The Bike Rooms werbeing bought by Pinarello and all deliveries were delayed. After a further two weeks I still had not heard anything and rang the store. I was then told that the frame was on a delivery due later that week. The following week I received an email saying that the frame wasn’t on the delivery. There was no explanation and no promised delivery date. I sent a reply and have not had an answer in nearly a week. An extremely frustrating experience given the lack of communication and definite information.
4 maggio 2018
Non scritta su invito
Online experience better than in-store.
Online experience better than in-store.
Quick and efficient matching Assos outlet on pricing.
Bonka gloves fantastic at half retail price.
20 dicembre 2017
Non scritta su invito
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