After a driver crashed his car into ours the AA were great in sorting the repair and dealing with the third party insurance. Also their repair contractor did a superb job on correcting all the damage... Leggi di più
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Scopri cosa dicono le persone
I had hit a curb and ruined two tyres, the AA estimated await time 2hrs 40mins. The AA man Alex arrived after 45 minutes, He checked both tyres, phoned around to see which garages had the size, he too... Leggi di più
L'azienda ha risposto
Darren Greenwood arrived within hslf an hour when our car wouldn’t start. It was very stressful for us but he diagnosed the problem swiftly and arranged for the car to be towed to our local garage in... Leggi di più
Im insured with the AA and when my car was damaged and undriveable whilst legally parked I contacted them by phone and they were quick to answer and sent a recovery vehicle quite quickly and took it t... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The AA provides a breakdown service, and additionally Accident Assist. Available 24/7, provides comprehensive support after an accident - big or small. Call us first and we'll take care of everything - the crash, claims and courtesy car, whoever your insurer. It's all included as part of AA Membership.
Informazioni di contatto
Regno Unito
- theaa.com/breakdown-cover/accident-assist
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Prompt service and vehicle repair…
Prompt service and vehicle repair without any hassle
AA breakdown from call to pick up /…
AA breakdown from call to pick up / return car all handled very quickly. Kept updated. Very pleased with AA service.
Potrebbe usare l'IA per rispondereMostra di più
Easy to claim and the whole process was…
Easy to claim and the whole process was well handled.

Risposta di The AA Accident Assist
On line claim easy to make and follow
On line claim easy to make and follow. I was kept informed at all times and my queries answered in good time. However sometimes a long wait when phoning. Quality of courtesy car was very good.
Really easy to make a claim using the…
Really easy to make a claim using the app, it was smooth and fast, thank you very much
My car was damage when I wasn’t in the…
My car was damage when I wasn’t in the car, but fortunately a standby took the registration plate which enable me to make a claim and have my car repaired which the AA dealt with
Reliability
Fast, reliability, handled my claim with efficiency. Have already recommend AA to friends and family.

Risposta di The AA Accident Assist
First time I used The AA as a car…
First time I used The AA as a car insurance provider. I was very impressed by the professionalism and support I got following my accident. They were always available to give guidance and support during the repair of my car.
I i was extremely impressed by the way…
I i was extremely impressed by the way I was looked after after my vehicle was damaged in a car park and the resultant repairs were carried out efficiently and quickly.
Excellent professional customer…
Excellent professional customer courtesy, and great advice was given and updated information provided, thank you.
Excellent service all round
I was led through the claims process efficiently. Everybodyinvolved was helpful and thorough.
I was kept informed about the progress of the claim and the repair of my car.

Risposta di The AA Accident Assist
Quick and efficient
They made the claim process simple and…
They made the claim process simple and stress free
Hassel free
Absolutely awful
Absolutely awful, don’t EVER use AA accident assist!
I called the AA following hitting a pot hole, they advised me to use there AA assist programme and I would not have to do anything myself, was told they would recover the car, speak with my insurance, do the claim give me a hire car id have to do nothing.
Oh how wrong, they picked my car up 2 days later still no hire car called up to chase for them to tell me I should have called my insurance and made a claim! Called my insurance made the claim they put extra excess of £500 on top because I hadn’t gone through them! Called AA back up who have said that I don’t need to worry about that as they have a contract with steer and they absorb the cost of it!
This was way over a month I still haven’t got my car back and steer group called me today to say the car is NEARLY done but I have to pay them £750 excess! Erm no I don’t AA told me you sort the extra and guess what they said no we don’t!
I’m now trying to get hold of AA which I haven’t been able to!
This is effected my mental health and I’ve been lied to and missold so much it’s terrible service!

Risposta di The AA Accident Assist
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