With a pre-existing medical condition that made finding life insurance feel impossible through mainstream providers. The Insurance Surgery found me options I genuinely couldn't have found on my own —... Leggi di più
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I have a rare medical condition which makes seeking life insurance particularly difficult - I would get rejected on the spot when applying alone. The Insurance Surgery has a team of knowledgable staff... Leggi di più
Ryan was really helpful despite there being a lot of back and forth between myself and doctor’s appointments. He really explained things I didn’t understand and helped me explore all options so that I... Leggi di più
Neil is fantastic, I'd recommend the Insurance Surgery and specifically him any day of the week. I have a high BMI so I know getting life insurance can be a challenge, but Neil talked me through the o... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia di assicurazioni sulla vita
- Agenzia di assicurazioni sanitarie
- Assicurazione reddito protetto
- Agenzia di assicurazioni
- Broker assicurativo
- Azienda che fornisce assicurazioni temporanee sulla vita
Scritti dall'azienda
About The Insurance Surgery The Insurance Surgery helps people across the UK find the right life insurance, critical illness cover, income protection insurance and business protection policies. We can help everyone, regardless of their circumstances, with particular expertise in supporting people living with pre-existing medical conditions and those working in hazardous occupations. Whether you're looking for straightforward life cover or need specialist advice due to a complex medical history, high-risk job or lifestyle, our experienced advisers compare leading UK insurers to help you find suitable cover at competitive rates. Established in 1999, The Insurance Surgery is an independent specialist insurance broker with over 25 years of experience helping individuals, families and businesses protect what matters most. We provide expert advice and access to 25 insurers, which include mainstream, specialist and exclusive pilots. We specialise in life insurance for people with pre-existing medical conditions, including cancer, diabetes, heart conditions, stroke, high blood pressure, epilepsy, multiple sclerosis, Crohn's disease, ulcerative colitis, HIV, mental health conditions and many other health concerns. Our knowledgeable advisers understand that finding life insurance with a medical condition can be challenging, which is why we work closely with insurers to help secure the best possible outcome for our clients. We also have extensive experience helping people working in hazardous occupations and high-risk industries, including construction workers, offshore workers, pilots, firefighters, police officers, armed forces personnel, engineers and self-employed tradespeople. We understand the unique challenges these occupations can present when applying for life insurance and protection products. Whether you're looking for life insurance quotes, mortgage life insurance, family life insurance, over 50s life insurance, whole of life insurance, critical illness cover, income protection insurance or business protection, our team is here to help. We take the time to understand your needs, explain your options clearly and guide you through the application process from start to finish. Many of our clients come to us after being declined elsewhere or struggling to find suitable cover due to their medical history, occupation or lifestyle. Our specialist expertise and relationships with leading UK insurers allow us to help customers who may not fit standard underwriting criteria. Our mission is simple: to make finding life insurance and protection insurance as straightforward as possible while providing expert advice, exceptional customer service and access to the most suitable cover for your circumstances. If you're looking to compare life insurance quotes, arrange critical illness cover, protect your income or secure life insurance with a medical condition, The Insurance Surgery is here to help.
FAQ's
Scritti dall'azienda
- How do I get a life insurance quote?
- Simply complete our contact form or call 0800 083 2829, and we'll discuss your needs, circumstances and budget before comparing suitable options from our panel of insurers.
- Why use The Insurance Surgery?
- We have access to all mainstream insurers, as well as having advisers who are experts in understanding medical conditions and hazardous occupations, helping customers find suitable protection even when their circumstances are more complex. Is your advice free? Yes. Our advisers provide free, no-obligation advice and can help you compare options from a range of UK insurers.
- What is critical illness cover?
- Critical illness cover pays a lump sum if you're diagnosed with a specified serious illness covered by the policy, helping to provide financial security when you need it most.
- Do you offer income protection insurance?
- Yes. Income protection insurance can provide a regular income if you're unable to work due to illness or injury, helping to protect your finances.
- Can I get life insurance after cancer?
- Many people can obtain life insurance after cancer treatment. Eligibility depends on factors such as the type of cancer, treatment received and how long you have been cancer-free.
- Do you help people working in hazardous occupations?
- Yes. We regularly help customers working in construction, offshore industries, aviation, emergency services, the armed forces and other higher-risk occupations.
- What types of insurance do you offer?
- We can help with life insurance, critical illness cover, income protection insurance, mortgage life insurance, over 50s life insurance, whole of life insurance, family protection and business protection.
- Can I get life insurance if I've previously been declined?
- Yes. Many of our clients come to us after being declined elsewhere. We work with a wide range of insurers and can often help find solutions for customers with more complex circumstances.
- Can I get life insurance if I have a medical condition?
- Yes. We specialise in helping people find life insurance with pre-existing medical conditions, including cancer, diabetes, heart conditions, mental health conditions, HIV, multiple sclerosis and many other health concerns.
- Is your advice free?
- Yes. Our advisers provide free, no-obligation advice and can help you compare options from a range of UK insurers.
Informazioni di contatto
2nd floor, Pickford Mill, SK11 6JD, Macclesfield, Regno Unito
- 0800 083 2829
- enquiry@theinsurancesurgery.co.uk
- the-insurance-surgery.co.uk
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Excellent service
I recently arranged life insurance through Justin Attwood at The Insurance Surgery, and I couldn’t be happier with the service I received.
Justin was professional, knowledgeable, and incredibly patient throughout the entire process. He took the time to explain everything clearly, answered all of my questions, and made what could have been a stressful experience feel straightforward and easy. I never felt pressured, and he genuinely seemed to care about finding the right cover for my circumstances rather than simply making a sale.
His communication was excellent from start to finish, keeping me informed every step of the way and ensuring everything was completed smoothly and efficiently. The level of customer service was outstanding, and I felt confident that I was in safe hands throughout.
I would highly recommend Justin Attwood and The Insurance Surgery to anyone looking for honest, professional insurance advice and exceptional customer care. A five-star service from beginning to end.
12 giugno 2026
Non scritta su invito
Risposta di The Insurance Surgery Ltd
Thank you for sharing your experience with Justin at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.
If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.
Best wishes, Charlotte H @ The Insurance Surgery
Julie was absolutely amazing
Julie was absolutely amazing, so thorough and happy to go through each point with me. Got me an amazing deal and made me feel really important. Cannot recommend enough!
24 giugno 2026
Non scritta su invito
Risposta di The Insurance Surgery Ltd
Thank you for sharing your experience with Julie at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.
If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.
Best wishes, Charlotte H @ The Insurance Surgery
Ryan has been really helpful
Ryan has been really helpful. Keeping in touch with me and helping me find the right cover for me and my health needs
18 giugno 2026
Risposta di The Insurance Surgery Ltd
Thank you for sharing your experience with Ryan at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.
If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.
Best wishes, Charlotte H @ The Insurance Surgery
Ryan was excellent and had excellent…
Ryan was excellent and had excellent customer service.
Would definitely hope he is the person anyone I recommend this company to gets as their broker!
24 giugno 2026
Risposta di The Insurance Surgery Ltd
Thank you for sharing your experience with Ryan at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.
If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.
Best wishes, Charlotte H @ The Insurance Surgery
Very nice adviser
Very nice adviser, put me at ease and did not rush. Kept asking me if I understood what he was saying.
Overall a very good experience.
24 giugno 2026
Non scritta su invito
Risposta di The Insurance Surgery Ltd
Thank you for sharing your experience with Stephen at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.
If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.
Best wishes, Charlotte H @ The Insurance Surgery
Sam C was brilliant in assisting me…
Sam C was brilliant in assisting me with various cover options. Patient and resilient in finding a solution. Highly recommend. Thanks again Sam.
23 giugno 2026
Non scritta su invito
Risposta di The Insurance Surgery Ltd
Thank you for sharing your experience with Sam C at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.
If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.
Best wishes, Charlotte H @ The Insurance Surgery
I cannot recommend Julie Arthur and The…
I cannot recommend Julie Arthur and The Insurance Surgery highly enough.
Obtaining insurance wasn’t straightforward for me due to my personal circumstances, and after speaking to several companies, I was beginning to think I wouldn’t find a suitable policy. Julie went above and beyond to help. She took the time to understand my situation, explored every available option, and worked incredibly hard to find a policy that met my needs.
What really stood out was her communication and commitment. Every call was made when she said it would be, she kept me updated throughout the process, and I never felt like just another customer. Julie was professional, knowledgeable, patient, and genuinely cared about achieving the best outcome for me.
In an industry where it’s easy to feel like a number, Julie provided a personal service that made a huge difference. Her determination and willingness to go the extra mile are a credit to both her and The Insurance Surgery.
Thank you again for all your help. I wouldn’t hesitate to recommend Julie and The Insurance Surgery to anyone, especially those who may have found obtaining insurance difficult elsewhere.
23 giugno 2026
Non scritta su invito
Risposta di The Insurance Surgery Ltd
Thank you for sharing your experience with Julie at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.
If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.
Best wishes, Charlotte H @ The Insurance Surgery
Excellent customer service in choosing the right policy
Stephen was very professional and courteous during each call. He provided knowledgable information to allow me to access the best policy to fit my needs. He was patient in explaining the differences with specific products and took time again to make sure I understood these fully. Each call was backed up with an email with written details to allow me to be sure I was choosing the correct product for me. Friendly and helpful and an asset to your team. Very pleased with the service and many thanks again Stephen. Would highly recommend this service to anyone looking to secure life policy/ mortgage protection. Cannot fault.
23 giugno 2026
Non scritta su invito
Risposta di The Insurance Surgery Ltd
Thank you for sharing your experience with Stephen at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.
If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.
Best wishes, Charlotte H @ The Insurance Surgery
Really easy, straightforward & friendly for complex health
I had a really easy and straight forward discussion with Stephen Gavrovski this morning, after submitted an enquiry last night for life insurance and income protection due to purchasing my new home. I have chronic illnesses and had previously been declined via another provider for a high BMI, however Stephen was really helpful and very understanding of my personal circumstances. He was honest, explained how everything worked and we decided together on what would work best for my personal circumstances. He gave me some time to think about the route I wanted to take and I was so happy to have everything dealt with and resolved in one day. I couldn't recommend Stephen or The Insurance Surgery higher. Thank you for making this so easy!
22 giugno 2026
Non scritta su invito
Risposta di The Insurance Surgery Ltd
Thank you for sharing your experience with Stephen at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.
If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.
Best wishes, Charlotte H @ The Insurance Surgery
thank you Meg for sorting out my life…
thank you Meg for sorting out my life insurance today! Made it super easy and now I know I’m covered it will hopefully take some stress off my children when the time comes.
22 giugno 2026
Risposta di The Insurance Surgery Ltd
Thank you for sharing your experience with Megan at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.
If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.
Best wishes, Charlotte H @ The Insurance Surgery
Both Tom and Sam we’re amazing they…
Both Tom H and Sam C we’re amazing they both took the stress out of something which I wouldn’t have been able to cope with on my own they had everything sorted and up and running they also demonstrated compassion and empathy during a very difficult time THANK YOU TOM and SAM
22 giugno 2026
Risposta di The Insurance Surgery Ltd
Thank you for sharing your experience with Tom & Sam at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.
If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.
Best wishes, Charlotte H @ The Insurance Surgery
Highly Recommended for People with Health Conditions
As someone with has an underlying health condition, I could not recommend this service enough. I was able to get income protection which I did not think I would be able to achieve. Highly recommend anyone with an underlying condition to speak to the Insurance Surgery. Julie Arthurs handled my case and she was fantastic.
12 giugno 2026
Non scritta su invito
Risposta di The Insurance Surgery Ltd
Thank you for sharing your experience with Julie at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.
If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.
Best wishes, Charlotte H @ The Insurance Surgery
Had a great experience speaking on the…
Had a great experience speaking on the phone with mr. Stephen Gavrovski, he was very helpful and made me understand every question. I will definitely recommend your services!
18 giugno 2026
Non scritta su invito
Risposta di The Insurance Surgery Ltd
Thank you for sharing your experience with Stephen at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.
If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.
Best wishes, Charlotte H @ The Insurance Surgery
Life insurance
Ryan Prescott was so good i appreciate everything he did for me, I dont like speaking on the phone due to anxiety so Ryan contacted me from the start through email and sorted out a plan for me that way, then we just had to talk for the final bit of it which was quick and easy. Ryan was fantastic so thankyou again for the help and support. Ive final got a plan in place which I didnt think was going to happen after having cancer last year. Thankyou again.
18 giugno 2026
Non scritta su invito
Risposta di The Insurance Surgery Ltd
Thank you for sharing your experience with Ryan at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.
If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.
Best wishes, Charlotte H @ The Insurance Surgery
Really helpful
Really reassuring chat over the phone. Didn’t take ages, got all relevant information needed. Very pleased to have that reassurance
15 giugno 2026
Risposta di The Insurance Surgery Ltd
Thank you for sharing your experience with Justin at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.
If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.
Best wishes, Charlotte H @ The Insurance Surgery
Excellent experience
Excellent experience. They are very helpful and all procedures very smooth.
15 giugno 2026
Risposta di The Insurance Surgery Ltd
Thank you for sharing your experience with Megan at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.
If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.
Best wishes, Charlotte H @ The Insurance Surgery
THOMAS HEYES - ABOVE AND BEYOND
As a fellow Protection Adviser, I can genuinely say Thomas Heyes is one of the best advisers I’ve dealt with.
I have pre-existing medical conditions and a more complex underwriting profile than most, so finding suitable cover wasn’t straightforward. Rather than taking the easy route, Thomas explored every possible avenue, carefully considered the underwriting implications and kept me updated every step of the way.
What really stood out was that I never once felt like I was being sold to. It felt like I had someone genuinely in my corner, trying to get me the right outcome. He wasn’t monotonous, didn’t sound like he was reading from a script and actually had a personality, which made what could have been a stressful process feel relaxed and easy.
His knowledge of protection and underwriting was exceptional. Every question I had was answered clearly and confidently, and even after the policy went live, the service didn’t stop there. He followed up afterwards, made sure everything was in order and was more than happy to answer any further questions I had.
As someone who works in the industry myself, I know good advice when I see it, and Thomas is a massive credit to both himself and the company. If you’re looking for someone who genuinely cares about getting the right outcome rather than just making a sale, I’d highly recommend speaking to him. Five stars all day long.
22 maggio 2026
Risposta di The Insurance Surgery Ltd
Thank you for sharing your experience with Tom at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.
If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.
Best wishes, Charlotte H @ The Insurance Surgery
Really straightforward process
Really straightforward process. Sam C was lovely and very helpful. Would highly recommend
17 giugno 2026
Risposta di The Insurance Surgery Ltd
Thank you for sharing your experience with Sam C at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.
If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.
Best wishes, Charlotte H @ The Insurance Surgery
Faultless from start to finish
Faultless from start to finish. I couldn’t recommend them anymore!
16 giugno 2026
Non scritta su invito
Risposta di The Insurance Surgery Ltd
Thank you for sharing your experience with Stephen at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.
If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.
Best wishes, Charlotte H @ The Insurance Surgery
Ryan provided excellent assistance and…
Ryan provided excellent assistance and demonstrated great patience while helping me organize my life insurance and MetLife EverydayProtect cover
4 giugno 2026
Risposta di The Insurance Surgery Ltd
Thank you for sharing your experience with Ryan at The Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so.
If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/.
Best wishes, Charlotte H @ The Insurance Surgery
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