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Valutata 5 stelle su 5

Really easy to use, great communication, fast service. Have received several packages from Thaifii and will continue to use. Helps my collection so much!

L'azienda ha risposto

Valutata 5 stelle su 5

I've placed 2 orders now, both to the UK. One was through Shopee for some make up, and the other was from GMMTV. While the website is sightly complicated to navigate, the fees are good, as is the cust... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This experience was definitely a different one for me. The paying steps were different and kinda confusing but I understand that it is for a secure service. Maybe it was my fault? But I did not k... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I'm a hug fan of the Thai group Day Tripper so I was sad at first that I couldn't find their albums anywhere except Thai websites (I live in Switzerland) thanks to Thaifii I managed to gather I'm pret... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di soluzioni per l'e-commerce

Scritti dall'azienda

Forwarding Service / Shopping Proxy service in Thailand. We help with buying products from Thailand and ship them right to your door!


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

82 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(82)

6 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Highly recommend Thaifii!

I wish I could give this company a thousand stars! For a small business the customer service is truly exceptional and fast.

I purchased some pokemonitems and I was a little unsure of which shipping service to use, it was either Thaifii or another competitor, but I chose to go with Thaifii because the website was beautifully designed (I love it when companies use the color blue a lot). The website is very simple and easy to navigate. There are no hidden fees. You might think that the shipping is expensive but at least you have the peace of mind that your package will get to you quickly and safely, as it did for me.

I chose DHL since they are better at handling international shipments (~$120 USD). I had questions before adding items to my list and they were answered quickly, whereas compared to other proxy companies they usually take at least a full day to respond. I HIGHLY recommend Thaifii if you are looking to buy from Thailand but live overseas. They are a 100% legit business. I can't wait to do business with them again!

23 luglio 2021
Non scritta su invito
Valutata 4 stelle su 5

Very nice service in general

Very nice service in general, but a bit high in overall costs.
Also the discount of free delivery inside of Thailand was not forwarded to me the customer and I got charged for this fee, which should not be included.

Update: Thanks for the information. I will consider that in the future and will for sure recommend your service and use it again in the future.

17 maggio 2021
Logo di Thaifii

Risposta di Thaifii

Hello,
Thank you very much for your review.

As we checked with your order, please note that we have not received any discount or free domestic shipping offer from the seller.

The domestic shipping fee we charged all customers is the actual cost we paid to the seller.

Please note that some platforms such as Shopee and Lazada Thailand usually display the domestic shipping fee at a discounted rate on their website. It is a shipping fee with conditions. To receive this rate, the buyers need to fill the promo code coupon when placing an order. In case you have this kind of coupon, you can provide us with the form submission so our staff will use it for your order.

Please feel free to contact us if you have any questions or concerns.
Best regards.
Thaifii

Valutata 5 stelle su 5

I was skeptical in using this…

I was skeptical in using this forwarding but it is legitimate! :) they are very helpful with me although out the time. I requested to add extra bubble wrap for my order to add protection and they were able to do it for me.

A million thanks Thaifii!

6 maggio 2021
Valutata 5 stelle su 5

Impeccable service

They helped me several times and I'm really satisfied! They're very kind and always try to make your experience pleasant and easy. I will surely keep on buying with them 😊

30 aprile 2021
Non scritta su invito
Valutata 5 stelle su 5

Amazing website!

I’ve used this service about 5 times the past year, I love it so much. Everything is easy to navigate and communication is clear! My items always arrive safely and packaged well. Highly recommend if you are wishing to buy snacks, clothing and other stuff from Thailand that is hard to obtain internationally!!

23 aprile 2021
Non scritta su invito
Valutata 2 stelle su 5

THANKS

Good customer service ,purchase and shipping quickly. but does not let customer know about the condition of the item when it is delivered to the warehouse. I received the item in very bad condition and when contacted thaifii's service they said it was unable to return the item. you can contact the seller and talk about it maybe the seller will do something for it but you guys do nothing and say that the seller is unofficial so cannot return the goods. Disappointed, probably never buying Thai stuff again because the sellers are cheating. The seller has more than 4.9 star reviews by over 1k buyers but used damaged items to sale

19 marzo 2021
Non scritta su invito
Logo di Thaifii

Risposta di Thaifii

Hello, thanks for your review.
We are sorry to hear that you are unsatisfied with the purchase for receiving the postcard with the creasing/stains at the bottom area.

According to our policy, when the items arrive at our warehouse, we will check if there is a significant difference between the item we receive from the seller and the item’s description on the seller's website. However, we can’t check for subtle damage, operability, authenticity, or any feature that requires specialist knowledge for second hand/ used item as we described on the website and before the submission of the order form.

Normally, we will send the photo of the items by not breaking the seal or opening the packaging to our customer in order to confirm all items.
We apologize for this inconvenience.
We will make sure to improve the process and serve better services in the future.
Best regards

Valutata 5 stelle su 5

Bang for the buck

Buying something with thaifii is going to be expensive, but it's worth it. I ordered some books and wasn't sure what condition they would arrive in, but it took forever just to get them out of the box with 3 whole layers of bubble wrap. Definitely wasn't expecting that, but I was pleasantly surprised. Would definitely use this service again.

5 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

Awesome forward service! 100% recommended

I requested a discontinued Anime figure that I found at Shopee from Thailand. At the beginning, I was a bit afraid since it was my first time using a forwarding service, and I took the leap of faith and what nice surprise.
Everything from notifications to client support, was amazing. You are always notified of everything, every step you need to take, it's so easy to follow.

Item came very well protected and in perfect condition.
100% recommended

I'm looking forward to use this service again without a doubt.

22 dicembre 2020
Valutata 5 stelle su 5

Easy, Straightforward, and Responsive

Their order form is easy to understand and fill out! I like how the site looks too. Pricing is straightforward.

I used Thaifii for a few orders before and they were quick to begin the process each time. I appreciate this a lot because I once requested a pre-order that was near the end of its order period.

The paperback books I bought were delivered safely and timely, so this service is dependable.

22 dicembre 2020
Valutata 5 stelle su 5

Thaifi was very helpful in allowing me…

Thaifi was very helpful in allowing me to purchase merchandise from a non-US store. They were proactive in providing updates and confirmations about my order. My only criticism is that my order became very difficult to track once it was shipped from Thaifi's warehouse and I spent several weeks without an expected arrival date, but that's not something to blame Thaifi for; I mention it only as a heads-up to anyone else looking to use this proxy service. My items arrived in perfect condition.

Overall, I feel like I had a positive and trustworthy experience with Thaifi. I plan to use their services again in the future should I find merchandise for sale that other proxy services cannot ship to me.

16 ottobre 2020

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