What can I say. The booking process was clear and simple to use. Communication from the cleaning team was on point, reminding me of the upcoming visit the day before and on the morning,... Leggi di più
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Absolute nightmare of a company. They were four hours late and lied by saying the reason was that they were involved in an accident- they were not! The charged me for a stair carpet that they never at... Leggi di più
Excellent job! NESH team did an excellent job of cleaning a property I was particularly impressed by how well they cleaned the balcony, each room was thorougly cleaned
Clean booked for 9-9.30 , The guys turned up at 8.50am , explained everything I had booked for in my 1 bedroom end of tenancy deep clean 12.30 got phone call to say finished , walked 30 seconds to... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Tenancy.Cleaning is a one-stop solution for all your professional cleaning needs and covers most parts of the UK. Whether it's End of Tenancy Cleaning, Move in Cleaning or Builders Cleaning – our diverse range of services provide customers with full satisfaction, no matter what their requirement is. With trained staff and high quality equipment, we guarantee an exceptional service that will leave you feeling impressed and leave each room looking better than before! If that isn’t enough, our move out cleaning packages are tailored to meet every requirement so you have peace of mind when it comes to getting back your deposit. Rest assured - with tenancy.cleaning, you can find the perfect cleaning solution for your home or business! Cleaning services that are currently available from our company: Tenancy Cleaning One off cleaning After builders cleaning Carpet and upholstery cleaning Oven and appliances cleaning Pressure washing service
Informazioni di contatto
8 Charminster Court, Lovelace Gardens, KT6 6RX, Surbiton, Regno Unito
- 02081460266
- info@tenancy.cleaning
- tenancy.cleaning
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Ha risposto al 59% delle recensioni negative ricevute
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Sparkling
What can I say.
The booking process was clear and simple to use.
Communication from the cleaning team was on point, reminding me of the upcoming visit the day before and on the morning, to confirm the visit could still go ahead.
Abubakr answered any questions I had clearly.
The clean, I took some pictures before the clean and Abubakr sent some of after the clean up. Amazing difference to mum and dad's house after passing.
Abubakr and his team have done them proud, everywhere was like band new, carpets, windows, cupboard and bathroom etc, what an amazing job.
I visited the job later in the afternoon to see for myself. Abubakr pictures didn't do it full justice and a beautiful fresh smell lingered,
Thanks Abubakr and the team
Great job ⭐
Highly recommend
It was a great job done by Ismails team
It was a great job done by Ismails team
So happy and recommend them
Thank you
On time and thorough service!
Absolute nightmare of a company
Absolute nightmare of a company. They were four hours late and lied by saying the reason was that they were involved in an accident- they were not! The charged me for a stair carpet that they never attempted to clean. The first thing they did was made me agree to removing their guarantee. The cleaning was very bad - they missed the radiators and never cleaned the windows. Dreadful experience. Do not go there.
Clean booked for 9-9.30
Clean booked for 9-9.30 , The guys turned up at 8.50am , explained everything I had booked for in my 1 bedroom end of tenancy deep clean
12.30 got phone call to say finished , walked 30 seconds to my flat and was shown all what they had done , wow what an amazing job they had both done
Would highly recommend , very polite friendly and professional from start to finish
A big thank you and well done to Christos and his colleague
Excellent job!
Excellent job!
NESH team did an excellent job of cleaning a property I was particularly impressed by how well they cleaned the balcony, each room was thorougly cleaned
Ali and his team did a fantastic end of…
Ali and his team did a fantastic end of tenancy clean, the house was spotless - really impressed with how clean the oven and hob came up - they looked good as new! 5 stars! 🌟

Risposta di Tenancy.Cleaning
You guys did a good job
You guys did a good job. The apartment is looking very neat

Risposta di Tenancy.Cleaning
Amazing :)
my boyfriends place was left so lovely and clean and Ismael’ team were very sweet and officiant.

Risposta di Tenancy.Cleaning
It was a very good experience with…
It was a very good experience with Ismail Ibrahim for having helped. lean the premises with absolute neatness..
keep the good work going
Cheers

Risposta di Tenancy.Cleaning
ismaels team
ismaels team did ا great cleaning and made my flat sparkling
thank you so much for your great service

Risposta di Tenancy.Cleaning
⭐ Disappointing Service Lost Deposit
⭐ Disappointing Service Lost Deposit
I booked an end‑of‑tenancy clean and was extremely disappointed with the standard of the service. Several areas were left uncleaned, including tasks listed in their own checklist. My letting agent’s checkout report confirmed multiple issues caused by the poor clean, and I have now lost a substantial portion of my deposit because of this.
When I raised the issues, the company initially offered a partial re‑clean, meaning they would only return to address the areas they missed — not a full repeat of the service. As I had already vacated the property and the checkout inspection had been completed, this was no longer possible. Their alternative solution was a goodwill refund of just 10% of the £300 I paid, which does not reflect the financial loss or the poor standard of work delivered.
For a service advertised as a “professional end‑of‑tenancy clean,” the results were far below expectations. Based on my experience, I would not recommend this company.
Am really very disappointed as I…
Am really very disappointed as I thought they would do a good job. I paid so much for nothing. Toilet wasn't descaled, windows very dusty and not cleaned despite paying for window cleaning. Simple things were neglected. I'll never patronise or recommend to anyone. Total waste of money and time
Shaida did an incredible job with my…
Shaida did an incredible job with my end of tenancy cleaning - was punctual, fast and cleaned to an excellent standard. Would use again.

Risposta di Tenancy.Cleaning
More than Disappointed
If you are looking for a company to undertake your end of Tenancy cleaning, then our advice is to continue looking and give this organisation a miss. We recently used them on a property we own and can only say it was very superficial and seemed rushed. Appreciate the property was left in a bit of a state but isn’t that the reason you use companies like this to sort it out. Basic issues like cobwebs left hanging, light pendants not cleaned and kitchen tops missed etc. not good enough for so called professional cleaners very disappointed. We only wish we could upload photos of how this company left some areas of the house after their clean. Also apparently their equipment failed and blew the circuit breaker in the property and did not inform us. Our advice stay well clear of this organisation!!!

Risposta di Tenancy.Cleaning
Abel the guy doing the job was punctual…
Abel the guy doing the job was punctual polite and answered any questions we had. Did a first class professional job left the place in immaculate condition really pleased with job done ! .

Risposta di Tenancy.Cleaning
End of tenancy clean
Ismael and his team came and did an end of tenancy clean. They where efficient but thorough going through all the places we wouldn't of thought of. Brought their own cleaning supplies and just got on with the job.

Risposta di Tenancy.Cleaning
Excellent job!
Ali and his team did an excellent job of cleaning a property I am selling and turned a very dirty house into something clean and welcoming. I was particularly impressed by how well the carpets came up, they removed stains I thought were there for good!

Risposta di Tenancy.Cleaning
Great service from this company
Great service from this company, from the initial quote which was very detailed, the communication from the team was great. Made the payment for the clean online and was given the information of who was to attend my property to clean. Robert was scheduled to arrive between 9am and 9.30am, he arrived within this time and called me when he was on his way so we was prepared for him. He has cleaned the property to a great standard, I would definitely recommend him and The Tenancy Cleaning company. Thanks again Robert! 😀

Risposta di Tenancy.Cleaning
Exceptional cleaning and service
Cleaning was done to an exceptionally high standard by the three individuals who came. They were all charming and professional throughout the whole process. Would 100% recommend this company to anyone. The booking process was easy and everything went really smoothly.

Risposta di Tenancy.Cleaning
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