Tech sofa Recensioni 1.198

TrustScore 4.5 su 5

4,4

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

So been meaning to post for a while. 5 years on and still so pleased with our Vinson sofas. Still look great, comfortable and fully working. Only very slight wear on one seat from my husband. But othe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Well I ordered the 3 seat and arm chair series 8 sofa. On the 22/04 and I couldn't believe it but it was delivered 6 days later. Super fast service the sofa itself is absolutely fabulous top notch it... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had this about six weeks now and it's genuinely one of the best purchases we've made. Delivery was quick and the team were great. The electric recline is smooth, only needs 10cm from the wall which w... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I have been trying to contact Tech Sofa since March this year as the heating seat on my Series 8 2 Seater Sofa with centre console stopped working on 1 of the chairs and on the other chair the rec... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di divani
  2. Negozio di mobili
  3. Installazione di home theater
  4. Negozio di arredamenti per salotti

Scritti dall'azienda

At Tech Sofa, we specialise in crafting high-quality seating solutions, prioritising comfort, convenience, and innovative technology in each product. With over 40 years of experience in sofa-making, we have developed a reputation as one of the UK's leading manufacturers of smart sofas and armchairs. We use only the finest materials, such as 100% premium leather, to ensure durability and luxury. We offer a variety of smart features integrated into our products, including cooling cupholders, Bluetooth speakers, and power recliners. Our line of electric recliner sofas and electric recliner armchairs combines style with functionality, providing users with customisable comfort options. We continue to innovate, always seeking new ways to enhance the comfort and technology of our products, ensuring that every piece of furniture not only looks elegant but also offers peak relaxation and convenience.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

1198 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 89% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I really enjoyed the overall sofa…

I really enjoyed the overall sofa purchasing experience - one downside was I was sent a code for 15% off my sofa if I purchased it by midnight. I tried to apply the code and it didn’t work. It said it was the last one in stock, so I put the order through and sent a message to their customer service team but I didn’t even get an acknowledgment let alone a response or a refund of 15%.

Ordered on a weekend, and I had the sofa in my lounge by Wednesday - was kept informed every step of the way from the delivery company and the delivery guys were lovely too - really friendly and couldn’t do enough to help.

However, my family member also purchased one and their experience wasn’t as good - I’m hoping that’s a one off and the overall experience is good for all.

23 novembre 2025
Non scritta su invito
Logo di Tech sofa

Risposta di Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Valutata 5 stelle su 5

Excellent

Excellent communication from ordering to delivery. Plus a follow up call to check we was happy with the sof even after delivery. Build quality and comfort far better than expected. Even had family asking to swap there new sofa to ours. Great features on sofas aswell. Only negativity is the Bluetooth speakers don't pair but otherwise excellent sofas

17 dicembre 2025
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Risposta di Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Valutata 5 stelle su 5

An amazing company and product 10 out of 10

When I first bought this product I was a little bit worried. I couldn't have been more happier with it if I tried. From delivery to Install, it was a great experience. The delivery guys couldn't have been more accommodating considering there was no real access to the carpark where I stay and they still made it happen. 100% would recommend and I will likely buy more from this company in the future.

18 dicembre 2025
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Risposta di Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Valutata 5 stelle su 5

Excellent in every way

Excellent item. Efficient and respectful delivery folk. Great communication throughout the process.

18 dicembre 2025
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Risposta di Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Valutata 5 stelle su 5

"Try before you buy" has become "Buy before you try".

This is the first time I have purchased lounge furniture without trying it beforehand. In particular I was searching for a chair with independent recline and headrest controls. The chair from Techsofa fitted the bill and is very comfortable to sit in. The chair was delivered, unpacked and placed where it was to be used, so full marks for service as well.
Barry Young T6846

20 dicembre 2025
Non scritta su invito
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Risposta di Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Valutata 3 stelle su 5

Sofa is good overall : some features and delivery poor

Sofa is actually fine in terms of quality. All the feature work and it is comfortable.

Bad points: delivery company are woeful. Their customer service is in Pakistan. They just make it up and lie. They successfully delivered on the 9th day they said they would.

Tech sofa only really respond to phone calls. Don’t rely on WhatsApp or email.

The speaker is absurdly awful. If you have visions of connecting it to a tv don’t bother. And for music you won’t want to as it’s very quiet and tinny AF.

22 dicembre 2025
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Risposta di Tech sofa

Hi Michael, Thank you for the review, please contact me with regards to the speakers issue it sounds like there may be a loose connection, which we can get sorted with no issue for you.

I can only apologise for the issues you had with the delivery but can assure you our delivery team are fully based here in the UK and offer the information they have to hand to the best of there knowledge.

Thanks Carrie

Valutata 5 stelle su 5

5*star all round service and fantastic value for money sofas

# T6630 - A Cooper-Chadwick

We've been looking for replacement sofas for while as our faithful 16 year old sofas were at the end of their sofa lives. We had a number of must haves (no plastic charging pads, metal switches, pull down tables, a plug socket option as well as usb and electric head/lumbar reclining/adjustment - heated seats a bonus) which we thought would be difficult to achieve. We managed to get everything bar heated seats. Loved the idea of the Tech Sofa Series 8, 3 seater 2 recliner heated sofas but these were too big for our room so opted for two Vinson 3 seaters. First time customer and placed my order because of the 20% of manic Monday offer. Also opted for the accidental insurance coverage. I had to email customer service to check the sofa would fit through our front door. Quick responses to all of my emails. I was kept up to date on the order and delivery of my sofas. The delivery company kept me up to date on day and time. The delivery people were the epitomy of professional, friendly and helpful. They delivered with extreme care. The sofas themselves are absolutely divine and measurements were accurate. They were delivered in two parts, for each sofa and fitted through a 960mm x 1865 mm door into a barrow hallway. It is scary ordering a sofa you have not sat on but these sofas are soft yet provide fantastic support and recline beautifully allowing a variety of differing seating/head positions. The charging options and pull down tables are a must have and the charging ports/plugs were fast charging. I love the lighting which is dimmable and the middle switches which reset the head and lumbar reclining to upright. A brilliant service from start to finish.

3 ottobre 2025
Non scritta su invito
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Risposta di Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Valutata 5 stelle su 5

Absolutely love my new sofa it’s so…

Absolutely love my new sofa it’s so comfortable and the service was fantastic I’d highly recommend

22 dicembre 2025
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Risposta di Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Valutata 5 stelle su 5

Great service from the team from top to…

Great service from the team from top to bottom. I wouldn’t hesitate ordering from here again in the future.

John McGregor
T6775

5 novembre 2025
Non scritta su invito
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Risposta di Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Valutata 5 stelle su 5

Great service and very happy with our Sofa!

Very pleased would definitely recommend tech sofa, was delivered quickly and with care and the product is great quality and really comfortable

Matthew

Order: T6778

3 novembre 2025
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Risposta di Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Valutata 5 stelle su 5

I Love my sofas would definitely recommend

I Love my sofas they were fairly priced compared to other companies we looked at, and deliver was soooo fast I didn't think I would get them till after Christmas and I got them within a week of ordering I'm so happy, one of my sofa speakers were crackling it could be due to a loose wire ect but as soon as I rang straight away they sent me links for someone to come round asap would deffo reccomend this company

Rebecca wilson
T6942

17 dicembre 2025
Non scritta su invito
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Risposta di Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Valutata 5 stelle su 5

Tech sofas

Hi I have received my tech two seater with center console the delivery guys were great turned up when they said delivered with no issues set up and demonstrated the two seater is better than I expected and extremely comfortable and a great colour fits perfectly were I wanted it to and the quality is excellent
Thank you tech sofas

19 dicembre 2025
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Risposta di Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Valutata 1 stelle su 5

6 attempts at delivery and still not complete.

After 6 failed attempts at delivery I have ended up with only part of my sofa and part of a different sofa. I have given up ringing and being promised a resolution and then another date comes and goes. I am so disappointed with the service I have received so far and it is ongoing. I just want my money back so I can look elsewhere. Paid for sofa on 29/11.

12 dicembre 2025
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Risposta di Tech sofa

Thank you for contacting us, I will look into the issues today and come back to you. Thanks Carrie

Valutata 5 stelle su 5

Great communication great product

From first discussion the company were extremely helpful and reassuring. All through waiting delivery i was kept up to date. Delivery guys were absolutely excellent, helpful and respectful. Furniture is quality and still in use. I would definitely use the whole service again.

1 agosto 2025
Non scritta su invito
Logo di Tech sofa

Risposta di Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Valutata 5 stelle su 5

Fantastic delivery & quality

Fantastic delivery, under two weeks from order to door. The delivery drivers were real helpful, polite, tidy and were able to answer any questions I had regarding my purchase. Customer service called a few weeks later to see if everything was OK and if there's anything that needs attention regarding the suite not to hold back but to get in touch where they will get someone out to sort out any issues. The suite is excellent quality and real comfortable. Would highly recommend them to any future buyers, my experience was first class and I wouldn't hesitate to buy from them again.

21 dicembre 2025
Non scritta su invito
Logo di Tech sofa

Risposta di Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Valutata 5 stelle su 5

All good!

Great product, expected time frame & fantastic delivery

16 dicembre 2025
Logo di Tech sofa

Risposta di Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Valutata 5 stelle su 5

Good quality and excellent service

From ordering right through to delivery it was so much easier
Than other

18 dicembre 2025
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Risposta di Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Valutata 5 stelle su 5

Love the new sofa

Love the new sofa, bigger than looks in picture and seat height is higher than previous, great practical features

17 dicembre 2025
Logo di Tech sofa

Risposta di Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Valutata 5 stelle su 5

Sofa

Excellent service. Thank you

11 dicembre 2025
Logo di Tech sofa

Risposta di Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Valutata 4 stelle su 5

High quality recliner chair

High quality recliner chair, quick delivery and set up, I would recommend this chair, looks as good as the pictures

17 dicembre 2025
Logo di Tech sofa

Risposta di Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

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