Tebubble  Recensioni 19

Risposta di Tebubble

Aggiornata il 7 set 2025

Hi Grace,

After thoroughly checking our system, we can confirm that no order was ever placed under your name and no customer service request was received from you. At Tebubble, we take pride in helping every real customer — especially when it involves something meaningful, like your daughter saving up for a top.

If you did place an order, please send us your order number immediately at contact@tebubble.com
so we can investigate and resolve this.

However, if no order exists, then your review is misleading and unfair to our business. We kindly ask that you update or remove your review to reflect a genuine experience. Posting false or unverified claims damages trust and goes against Trustpilot’s guidelines.

The Tebubble Team

Risposta di Tebubble

8 mag 2025

We're sorry to hear you're not satisfied. You mentioned that the sweater appears worn and stained, which is definitely not acceptable—especially for a white item.

According to our records, your order was delivered on April 23, 2025. However, we did not receive any prior email from you regarding this issue.

Please contact our customer support team at contact@tebubble.com, and they will assist you with a proper solution. We want to make this right for you.

Thank you for your understanding.

Risposta di Tebubble

14 set 2024

Dear monica ,

Thank you for your feedback. We're sorry to hear that the quality of the t-shirt did not meet your expectations. At Tebubble , customer satisfaction is our priority, and we take such concerns seriously.

If you believe there is a quality issue with the product, please don't hesitate to reach out to our support team at contact@tebubble.com. We would be happy to assist you with an exchange, free of charge.

Thank you again for bringing this to our attention, and we hope to make things right for you.

Best regards,
Tebubble Support

Risposta di Tebubble

2 nov 2023

Dear Carol James,

We apologize for any inconvenience you may have experienced with your recent order. Our records indicate that the item was delivered on October 16, 2023. However, we understand that discrepancies can occur, and we sincerely apologize for any confusion.

We value your satisfaction and would like to work with you to resolve this matter. Please reach out to our customer service department at contact@tebubble.com so that we can further investigate and address your concerns promptly.

We appreciate your feedback and hope to have the opportunity to make this right for you.

All the best,
Tebubble Customer Service

Risposta di Tebubble

6 apr 2023

Hello Adrian,

We apologize for the delay in the delivery of your package. We understand that receiving your order in a timely manner is important, and we are sorry for any inconvenience caused by the estimated delivery date being inaccurate.

We strive to provide accurate delivery dates based on the information available at the time of shipping. However, unforeseen circumstances such as weather conditions or other logistics issues can sometimes result in unexpected delays.

We appreciate your feedback and will take it into consideration as we work to improve our shipping process. We value your business and want to ensure your complete satisfaction with our products and services.

Please reach out to us via our contact page so that we can make this right:
https://www.tebubble.com/contact-us/
Best regards,
Tebubble Customer Support Team