TeachMe.To Recensioni 953

TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

I’m new here, and have just finished setting up my profile, which was pretty easy to do. I’m excited to see what this platform can become. I like the look, the capabilities seem great, though I haven... Leggi di più

Valutata 3 stelle su 5

I dint have to worry about liability when taking student, that is good. However, the fee is too high. Also in term of helping getting me new students is not so great. I have nit had new students for... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

TeachMe.To is an amazing platform! As a coach, it's super simple to get connected to motivated students who want to really learn and improve their game!

Valutata 5 stelle su 5

This review is coming from the coach perspective. I am a tennis coach for the app and have had a very pleasant experience with the platform in with the scheduling communication team. I believe that th... Leggi di più

Dettagli dell'azienda

  1. Piattaforma di commercio online

Scritti dall'azienda

TeachMe.To is the easy way to learn how to play. Find and book local coaches for golf, tennis, pickleball, and more. Awesome lessons, guaranteed! Experiencing an issue or have a question? We want to make it right immediately! Before leaving a review, please email our priority support team directly at support@teachme.to. We respond quickly and would love the chance to resolve this for you today.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

953 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

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Valutata 5 stelle su 5

Max is very kind and helpful and fast.

Max who was helping me is very kind and helpful and willingly to accommodate my need in many way. Very responsive, kind and polite. Very good system, getting thing done quickly. Strongly recommend this company.

7 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Impressed former tech exec

As a former tech exec, I'm constantly vigilant of the next emerging startup or company that is doing good things. I'm also a Tennis instructor who has now been using TeachMe.To for several months. From the UI to the Marketing, to the excellent Support team, I am continually impressed by the way this team executes with everything. I'm especially pleased with the high level of Coach Support from the Support channel and the way they respond so quickly. I've had early morning lessons and often late lessons that end at 10 pm and if I send a message to Support asking for help, they will usually respond within minutes. Thank you for being a great advocate for coaches, in Whatever sport a coach may specialize in on this app and for growing this new app so methodically. Much success to all of you!

7 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Sudden, unexpected charges

I had great guitar lessons but realized I couldn't commit to paying for 4 sessions a month. Stopped the subscription but suddenly, after 6 months, I get a charge for 4 more lessons. There was no notice or indication that this charge was coming. There is no way on the App to have checked on this or to know that this was coming or prevent it. They refuse to refund the money but are keeping the money so I can have more lessons in the future that I do not want.

4 novembre 2025
Non scritta su invito
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Risposta di TeachMe.To

Hi Debby. Thank you for taking the time to share your feedback, and we’re truly sorry for the frustration this has caused. As discussed, we reviewed your account and confirmed that you paused your subscription from May through November using the student app. When the pause period ended, your subscription automatically resumed and renewed according to the terms agreed upon at purchase.

We completely understand that unexpected charges can be frustrating. However, as outlined in our Subscription Policy, renewals that have already been processed are non-refundable. The renewal payment you mentioned was for new lesson credits, which remain valid for 12 months and can be used anytime in the future. We strive to be transparent with our customers, and we never want you to feel misled. These terms were clearly displayed during checkout.

That said, we truly appreciate your feedback about clearer renewal notifications and app visibility. Your input is valuable and helps us continue improving the experience for all our users.

Thank you again for your understanding.

Valutata 1 stelle su 5

I was robbed

I had 3 lessons with this company (1 was supposed to be free) & never heard back. I sent follow up requests for lessons without response. I sent a note that I only wanted to be charged as the lesson was booked, not 4 at a time. I contacted them again a couple of months ago asking for a refund for lessons I was being charged for.
Meanwhile, I was charged a total of $670 when only receiving 3 lessons. That feels like a crime to me.
Only today did I hear back with a cancellation without refund. I was robbed.

22 agosto 2025
Non scritta su invito
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Risposta di TeachMe.To

Hi Vivienne. I’m truly sorry for the frustration and lack of communication you experienced. I’ve checked our records, and it looks like our Support team didn’t receive any messages from you until today.

I'm very sorry if you had trouble scheduling your lessons with your coach. We’ve already processed your refund and sent a confirmation message. You should see the funds within 10 days, depending on your bank.

We greatly appreciate your feedback as our team strives to provide our customers with the best experience possible. Have a good one!

Valutata 1 stelle su 5

DO NOT USE TEACHME.TO Private pickleball lesson as a gift gone wrong

I booked a private pickleball lesson as a birthday gift, and the experience was incredibly frustrating. The coach and platform kept changing the date and time without notice or my consent. Communication was poor, and when I asked for a refund, they refused. What should’ve been a fun, thoughtful gift turned into a headache. I wouldn’t recommend TeachMe.To to anyone looking for reliability or professionalism. Jamie the pickleball coach did not care to accommodate me at all, even though I communicated to her it was a special occasion and gift to my bf. I’m so upset….

UPDATE: They only approved my refund after threatening to do a chargeback and filing a complaint with the BBB. They are trash disgrace of a company.

21 ottobre 2025
Non scritta su invito
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Risposta di TeachMe.To

Hi Susana. We’re truly sorry for your disappointing experience and the frustration this caused. Unfortunately, there were issues with court availability on your preferred date, which led to the rescheduling attempts. We sincerely apologize for the inconvenience.

To clarify, we did not refuse your refund request. The refund was processed and confirmed yesterday, and you should have already received a notification. Kindly check your app messages and email.

We understand this booking was meant to be a special gift and are very sorry we fell short of your expectations. Your feedback is greatly appreciated and will help us improve our service and communication moving forward.

Valutata 1 stelle su 5

Auto-Renewal Without Notice + No Flexibility from Support

This is no knock on the trainer I was paired with, who has been great. My issue is with the TeachMeTo platform and its business practices.

After a string of lessons, I requested to freeze/pause my subscription due to work commitments and health issues. At the time of pausing, there was no clear indication that the subscription would be automatically reactivated without my consent, nor did I receive any advance communication or reminder that it would resume.

When the subscription was reactivated, not only was I completely unaware, but the rate had increased significantly — from $196.88 to $472.50 (a difference of roughly $275). My trainer was also unaware this would happen under TeachMeTo’s system.

I contacted support within 5 minutes of being charged (the charge was at 10:26 pm; I reached out at 10:31 pm). This was not an attempt to avoid payment, but a reaction to a charge I did not expect. Unfortunately, the support team was not helpful. I was told I have 12 months to use the credit, but due to an injury that likely requires surgery, I won’t be able to use the lessons within that period — and I don’t have anyone to “share” them with. This means I’m out a significant amount of money, and my trainer won’t be paid either. The funds simply sit in the TeachMeTo system.

To be so rigid with policy despite me flagging the issue almost immediately is incredibly disappointing — especially since I was just five minutes past an unclear six-month deadline. It would be entirely reasonable for TeachMeTo to improve its notification system to alert customers before subscriptions are resumed or freezes are about to expire.

This has been a frustrating and costly experience, and I hope this feedback prompts TeachMeTo to revisit its policies and communication practices.

20 ottobre 2025
Non scritta su invito
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Risposta di TeachMe.To

Hi Gregory,

We’re truly sorry to hear about your experience and completely understand how frustrating this situation must have been — especially given your health concerns and recent commitments.

To clarify, when a subscription is paused in the app, you’ll need to select an end date for when it will automatically resume. Once the selected pause period ends, the plan automatically renews unless it’s canceled beforehand.

Regarding the price increase, your coach adjusted their rate, which resulted in the higher charge. We always send email notifications to inform students of any price changes prior to renewal.

Lesson credits from each renewal remain valid for 12 months; however, we’d be happy to make an exception in your case and extend the validity of your lessons.

We truly regret any inconvenience this policy may have caused and appreciate your feedback. It helps us continue improving our communication and notification systems.

If your situation changes and you’re able to resume lessons, please don’t hesitate to reach out to us at support@teachme.to. Our team will gladly help you make the most of your remaining credits. Thank you.

Valutata 1 stelle su 5

Really shady company

Really shady company. They sign you up to lessons that keep going until you stop them. No notice they charged your card again. The app is horrible intentionally to get more money. Near impossible to find how many lessons you took and have left. Ask them and they avoid telling you. Pro can’t tell you either as they seem willfully dumb. Won’t even refund one of their unknown charges. There’s no phone number to talk to a person. The app people say talk to the hand - their policy allows NO REFUNDS. Ever. I’m disputing it. It’s a scam. Find your own pro.

29 settembre 2025
Non scritta su invito
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Risposta di TeachMe.To

Hi Jon. We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

Please note that when signing up, the subscription terms—including automatic renewals unless cancelled—are clearly shown on our website and during the checkout process. The plan you enrolled in included a free first lesson as part of a monthly subscription, which renews unless cancelled. We also send a confirmation email after purchase with full details on how to manage or cancel your subscription directly in the app.

While our policy does not allow refunds for processed payments, we always do our best to make these terms clear and transparent before checkout.

Valutata 1 stelle su 5

Golf Coach does not show up

Ordered a Golf Coach which does not show up and destroyed my entire birthday experience. I am fighting since one week for getting my money back. Teach.me Call center team not helpful with getting my money back - only messages playing for time

6 ottobre 2025
Non scritta su invito
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Risposta di TeachMe.To

Hi Mike. We’re very sorry to hear about your experience and the missed lesson on your birthday. We understand how frustrating that must have been.

Please note that your dispute was accepted on October 9th, and your bank should be processing the refund back to your account. We recommend checking with your bank for confirmation on the refund timeline.

We truly apologize again for the inconvenience and appreciate your patience.

Valutata 1 stelle su 5

Do NOT use in NYC

Do NOT use in NYC. They will match you to whoever you pick at first just to make you pay, only to cancel on them and suggest other random coaches all magically more expensive and less ideal conditions (too far, different level and class style, etc.). Absolutely wasted a month doing back and forth with them. I wouldn’t recommend this service to nobody in NYC.

19 settembre 2025
Non scritta su invito
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Risposta di TeachMe.To

Hi kk. Thank you for taking the time to share your feedback, and we’re truly sorry for your experience. Unfortunately, we weren’t able to locate your information with the details provided.

We always do our best to match students with coaches that fit their needs, and in cases where the first coach doesn’t work out, we try to find suitable alternatives. Any switch is always presented to the student for approval, so it’s ultimately the student’s decision whether to continue with a new coach or not.

Feel free to reach out to us if you need any help, and we’d be happy to look into this further.

Valutata 4 stelle su 5

Great service overall

Great service overall — fast and attentive. I booked a coach who wasn’t actually available, but they fixed it right away. I paid a bit more, but ended up booking my class smoothly.

15 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Warning this is a scam

Warning this is a scam. Did one lesson and then was told they had "no locations" when I live in Austin and can easily go myself to any golf course. They said they paused my subscription but it still says l'm going to be charged on a certain date.
Reddit and other websites have scam reviews. There's not an obvious way to cancel. And Reddit user said even when they “cancelled” teachme still charged. Don't waste your time or money

4 settembre 2025
Non scritta su invito
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Risposta di TeachMe.To

Hi Nova. Thanks for sharing your feedback. We want to clarify a few points since we’ve already spoken with you directly yesterday. We did not charge you again, and your subscription has been completely cancelled. As agreed, we’ll also work on finding you a new coach for your lesson, and we are waiting for your response so we can coordinate it.

We understand how frustrating it can feel when things don’t go as planned, and we take your concerns seriously. Subscriptions can always be managed or cancelled directly through the app, and we’re here to support if anything is unclear.

Our focus is on making sure you have a positive experience, and we’re committed to helping you get back on track with a coach that works for you. Please feel free to reach out to us anytime so we can assist you better. Thank you.

Valutata 1 stelle su 5

Beware!

You can't write a review unless you click a star so this review has one more star than it should.

My son and I decided to take golf lessons together this past summer. We were very much looking to golfing together with friends and family. We signed up for four lessons. The instructor was good but did not have a home course so we had to move around to different courses to have our lessons.
We signed up for four lessons and unfortunately our instructor took ill and could not continue.
Now, four months later I find we not only were charged the full $315 for those three lessons but we were charged monthly for the next 4 months. We ended up paying $1575 for three golf lessons.
When I addressed this with TeachMeTo, they simply said reimbursements were not in their policy. They did stop the recurring charges after they billed me one more time after I explained the situation.
I am seeking legal help and you may see more from me across social media platforms. Please please be very wary of sharing any credit card or bank info with this company. They are much more concerned with their profit margin than your golf or pickleball lesson.

8 settembre 2025
Non scritta su invito
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Risposta di TeachMe.To

Hi John. Thank you for sharing your feedback. The charges you mentioned were generated automatically since the subscription remained active without cancellation. However, as we discussed yesterday, we’ve already assisted you and refunded the charges, so we’re somewhat confused to see this review after resolving the matter in your favor. Please be assured that our primary focus is on customer satisfaction. If there’s anything else we can do to support you, please don’t hesitate to contact us directly.

Valutata 5 stelle su 5

Great platform for lessons!

I recently started taking pickleball lessons with a coach through TeachMe.To, and it’s been a fantastic experience from start to finish. Scheduling was super easy using the TeachMe.To app; it guided me through everything clearly and let me find times that fit my schedule.

My coach (Josue) was knowledgeable, patient, and encouraging. The lessons have been fun and productive. The platform handles everything, from booking to payments, so I can focus entirely on learning.

I would highly recommend TeachMe.To to anyone looking to get better at pickleball or try it out for the first time!

2 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

TeachMe.to Golf Coach

I’m listed as a golf coach in Orange County, California, and have been with the TeachMe.to app for nearly a year now. I can say, without a doubt that they are committed to give excellent service. Additionally, their communication is great. If you’re looking for a coach in Pickleball, tennis, golf, surfing, etc.., TeachMe.to is a fantastic app to use!

27 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Does EXACTLY what it claims

Does EXACTLY what it claims - provided a way to see a whole lot of coaches and reviews. Picked one and everything is done right there through the app: scheduling. communications, and payment.
It certainly couldn't be easier

26 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Important to understand that the free…

Important to understand that the free lesson comes with an automatic renewal for four lessons. Even though there is transparency regarding this and the ability to cancel before committing to the lessons, there actually is no way to cancel in advance of paying for the four lessons. Then there is a policy for no refunds following the payment for the additional lessons.

25 agosto 2025
Non scritta su invito
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Risposta di TeachMe.To

Hi Juan, thanks for sharing your feedback. We truly appreciate you taking the time. I’m sorry to hear about your frustration with the subscription. The free lesson you signed up for does come with an automatic renewal for a package of four lessons, and this information is shared both during checkout and in the confirmation email.

You always have the option to cancel anytime directly through the app, or reach out to us and we’re always happy to assist. If you didn’t wish to continue after the trial, cancelling before the renewal would have prevented the additional charge. While our policy states that renewals are non-refundable once processed, we’ve already cancelled your subscription, so no further charges will occur, and you still have full access to your lesson credits for the next 12 months.

We really value your feedback, and we’ll continue working on making the process clearer and smoother for our students.

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