I financed a car with them and traded it in about 6 or 7 months later. I purchased an extended service contract which when I traded it in I provided the documentation to get a refund of the unused par... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Worst experience!!! They are a fraudulent company. I have set up auto payment multiple times they continuously charge me a late fee because their system is not working. I have made multiple phone... Leggi di più
This morning I called TD Auto Finance to request a payment deferral while the dealership processes the payoff on my traded vehicle. The experience was frustrating. Despite being connected to a Spani... Leggi di più
I can never make a payment on my account , i try to log in and it wont let me , it wont let me do nothing , I call the customer service number and it hangs up , Now i have to be late with my payment ,... Leggi di più
Dettagli dell'azienda
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44 recensioni
Nessuna traccia di inviti alla recensione precedenti
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Do not use this Company
If only I had read these reviews before buying my 2024 vehicle. I totally agree with everyone giving a poor review for this financial institution. If I could give zero stars or negative I would. They were the company my dealer (One of the USA’s big three) on top of it. I will be reviewing them next. This company is next to impossible to communicate with, it’s their terms only.
Submitted payoff to them online and it was kicked back because my bank account # was incorrect so they said. No they had the account correct but left off the last number, character. They did it because their own website would not accept the info until ALL characters were entered meaning the correct amount.
The customer service rep was secretive, couldn’t give their name, my payoff or who the supervisor was. No email address was given. Run away from this company!
22 luglio 2024
Non scritta su invito
Fraudulent company
Terrible company. After you pay off entire balance, they still keep illegally lean on your tittle and you will not be able to sell your car.
21 maggio 2024
Non scritta su invito
Avoid or Refinance First Opportunity
We've dealt with them for 6 years, and their Customer Service Department has always made a specialty of being just as argumentative, obstructive, and unhelpful as humanly possible..all they want is to get you off the phone or email without doing anything. They look for any excuse to refuse to put you in contact with the correct dept or a supervisor. I should have refinanced to someone more reputable within the first 6 months of buying.
23 febbraio 2024
Non scritta su invito
Worst customer experience ever!
I called them because I’m having a little issue this month a push the deferred payment option and salon hold over an hour with no one picking up so I called back and hit the general information with my account which is current and they picked it up on one ring I’ve been there paying on this car three years never asked for any help And I sat there for an hour they give you an option but they don’t stand by that option. I was told by the lady that that’s a different department and they may be busy. This is ridiculous. This is horrible to do that to people. then the person I got a hold of on the other option stated that it’s a different department and they have limited hours on Saturday and they’re probably busy and they could probably be close because they close at five Eastern time so I guess they just expect me to sit on hold even after they closed apparently worst customer service ever!
30 dicembre 2023
Non scritta su invito
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