Tates Recensioni 

1272
TrustScore 4 su 5

4,1

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Valutata 5 stelle su 5

I would highly recommend Tates Portslade Especially one of the sales team that I dealt with Conner Very knowledgeable and personable , extremely helpful and patient , which was needed as is... Leggi di più

Valutata 5 stelle su 5

Oliver Gallagher was outstanding from first meeting me, showing me my new car explaining everything. He guided me through the process and kept me updated to the hand over point. Outstanding customer... Leggi di più

Valutata 5 stelle su 5

The salesman Conor was so helpful he went out of his way to explain everything. Even called me out of business hours. The car was in a fantastic condition following the pre sale work. I would certai... Leggi di più

Valutata 5 stelle su 5

Sol Blakey has handled my Motability application from start to finish, has been flexible & helpful throughout & tool time to show me all the features of my new adapted C3 Aircross with advice on cha... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di auto

Informazioni fornite da varie fonti esterne

For nearly 100 years, Tates Cars have been at the forefront of the motoring industry. Customers across Crawley, Brighton, Gatwick, Pyecombe and Redhill have been coming back to us time and time again to buy their new cars, vans and for aftersales services


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

1K recensioni

5 stelle
4 stelle
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2 stelle
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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(1272)

28 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great experience

We have used Tates now (specifically Max) for our last 3 cars now and always have a great experience. Max always keep us informed though out our journey from start to finish.

5 ottobre 2023
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Risposta di Tates

Thanks for taking the time to review Tates. We really appreciate it.

Valutata 5 stelle su 5

I have a Motability car that was due…

I have a Motability car that was due to go back i chose a Suzuki s cross for my new Motability car Mr James Stanton was very professional and the change over from dropping my car off to getting my new car was handled very well ,i can reckon mend this dealer for really good service

19 ottobre 2023
Non scritta su invito
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Risposta di Tates

Thanks for taking the time to review Tates. We really appreciate it.

Valutata 2 stelle su 5

Totally disgusted by Tates Kia this…

Totally disgusted by Tates Kia this time. We have purchased 3 Kia Picanto over the years and are well known in the showroom.
My Kia Picanto X-Line Auto was booked in for a 40k or 4 year service and MOT.
The advisor the day before informed me that the cost of the service would be £467.85 and the MOT another £58.
I was absolutely gobsmacked that they think, anyone in their right mind, would pay this much money. Almost embarrassing from the advisor.
I politely declined the service over the phone and went online and a few clicks later was able to book (if I wanted) the exact same work, at the exact same dealer, for £321 (Service £281).
They had no choice but honour this price when I collected the car to save face.

Utterly shameful and disappointing behaviour. I won't be using their services again. I understand phone bookings are generally higher in price but this was a pisstake.

I have no complaints about the quality of work done or the information subsequently provided.

20 ottobre 2023
Non scritta su invito
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Risposta di Tates

Thank you for taking the time to review. I’m sorry that you haven’t been fully satisfied with your visit. I completely understand the frustration of this and I can assure you that this isn’t the customer service we aim to provide. I have discussed with the service team and there appears to have been an error with the menu pricing system which we were not aware off. Thank you for bringing this to our attention, we now have Kia investigating the system for us so that this never happens again. Again apologises for all the inconvenience this has caused. Regards

Valutata 5 stelle su 5

The staff are really lovely

The staff are really lovely, and couldn’t do enough for me.. and updated me all the time, about my car. So I really appreciated their professionalism and very good customer service.

15 settembre 2023
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Risposta di Tates

Thanks Emily for taking the time to review Tates. We really appreciate it.

Valutata 5 stelle su 5

Satisfied Customer

Your Shoreham Hyundai staff were attentive and efficient. Many thanks.

9 settembre 2023
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Risposta di Tates

Thanks for taking the time to review Tates. We really appreciate it.

Valutata 5 stelle su 5

Great staff

Great staff. Been with Tates now for some 15 years. Would not dream of going anywhere else.

14 settembre 2023
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Risposta di Tates

Thanks Roy for taking the time to review Tates. We really appreciate it.

Valutata 5 stelle su 5

Good honest service

Good honest service. Not too pushy but always willing to answer queries. Friendly and professional

30 settembre 2023
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Risposta di Tates

Thanks for taking the time to review Tates. We really appreciate it.

Valutata 5 stelle su 5

Was amazing communication excellent…

Was amazing communication excellent customer service made myself an family feel extremely comfortable. Explained everything so I could understand.

25 settembre 2023
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Risposta di Tates

Thanks for taking the time to review Tates. We really appreciate it.

Valutata 5 stelle su 5

Many thanks to Citroën service manager…

Many thanks to Citroën service manager Steve Coppard and colleagues for a seamless first year inspection of my Ami electric. Courtesy and competence are a great combination. I liked the bonus of a video clip of the inspection process by Steven Banks. Thanks again.

4 ottobre 2023
Non scritta su invito
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Risposta di Tates

Thanks for taking the time to review Tates. We really appreciate it. I will pass your kind comments on to Steve and the team. Thanks

Valutata 5 stelle su 5

Good service

Good service, They are most efficient!

28 settembre 2023
Non scritta su invito
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Risposta di Tates

Thanks for taking the time to review Tates. We really appreciate it.

Valutata 5 stelle su 5

Pleasure doing business with company

Pleasure doing business with company. Pleasant experience and very helpful, very patient waiting for payment. On day of collection all went smoothly, James did the unveiling of the car and went through all the necessary instructions and handed the car over to me. I got lucky, I was in the right place at the right time for this particular purchase and with the help of James all went smoothly.

21 settembre 2023
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Risposta di Tates

Ian, thank you for your kind review; we are happy to pass along your comments to the team here at Tates.

Valutata 5 stelle su 5

The little things

Recently had my Hyundai serviced, it was delivered back to me at home all clean and looking lovely. Great service. thank you Tates

19 settembre 2023
Non scritta su invito
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Risposta di Tates

Happy Customer, thank you for your kind words and this wonderful review!

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