Tates Recensioni 

1272
TrustScore 4 su 5

4,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

I would highly recommend Tates Portslade Especially one of the sales team that I dealt with Conner Very knowledgeable and personable , extremely helpful and patient , which was needed as is... Leggi di più

Valutata 5 stelle su 5

Oliver Gallagher was outstanding from first meeting me, showing me my new car explaining everything. He guided me through the process and kept me updated to the hand over point. Outstanding customer... Leggi di più

Valutata 5 stelle su 5

The salesman Conor was so helpful he went out of his way to explain everything. Even called me out of business hours. The car was in a fantastic condition following the pre sale work. I would certai... Leggi di più

Valutata 5 stelle su 5

Sol Blakey has handled my Motability application from start to finish, has been flexible & helpful throughout & tool time to show me all the features of my new adapted C3 Aircross with advice on cha... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di auto

Informazioni fornite da varie fonti esterne

For nearly 100 years, Tates Cars have been at the forefront of the motoring industry. Customers across Crawley, Brighton, Gatwick, Pyecombe and Redhill have been coming back to us time and time again to buy their new cars, vans and for aftersales services


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(1272)

28 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Always great service

Always great service, kept in touch despite the delays in production.

17 ottobre 2023
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Risposta di Tates

Thanks for taking the time to review Tates. We really appreciate it.

Valutata 5 stelle su 5

I would highly recommend Tates & a…

I would highly recommend Tates & a special thank you to Kris, who went out of his way to get me the best deal. All done over the phone, "I trusted his judgement," & he didn't let me down! He even picked me up from the train station. Great service. 😁

10 ottobre 2023
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Risposta di Tates

Thanks for taking the time to review Tates. We really appreciate it.

Valutata 5 stelle su 5

Tates. Kia

This is the second time we've gone back to them as they were so helpful. A pleaseure to go back to them as they made everything very easy and straightforwards with questions and paperwork as we decided to update our vehicle to a later model. They Phoned us the next day to make sure everything was ok. Couldn't fault this company as staff friendly and efficient.

25 ottobre 2023
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Risposta di Tates

Thanks for taking the time to review Tates. We really appreciate it.

Valutata 5 stelle su 5

Max is great n helpfully n go through…

Max is great n helpfully n go through with me bout t cars very slowly n make sure that I understand so customer service is really good

8 ottobre 2023
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Risposta di Tates

Thanks for taking the time to review Tates. We really appreciate it.

Valutata 2 stelle su 5

Could do better

We left our car for 10 days to have the door handle replaced. I called the service desk and spoke to Cameron who was unable to tell me if the work was completed, or where the car was. I had to use the Kia App to confirm that the vehicle was at Tates so that we could go and pick it up.

3 novembre 2023
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Risposta di Tates

Thank you for taking the time to review. I’m so sorry to hear you haven’t had a positive experience; I can assure you that this isn’t the customer service we do aim to provide. If there are any outstanding issues you have that you need addressed, please contact me on marketing@tatescars.co.uk

Valutata 5 stelle su 5

Excellent service

Excellent service, great sales staff. They were outstanding in their knowledge and took their time to explain things . Even after buying my citron c5 they checked that I was happy with it. Definitely would recommend to family and friends.

13 ottobre 2023
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Risposta di Tates

Thanks for taking the time to review Tates. We really appreciate it.

Valutata 5 stelle su 5

Honest accountability

I would say on this occasion the dealership did deal with any issues that came about with honest accountability and action. So I will give them 5 stars for that aspect, as we were taken care of. The dealership is clean and the standard is great interns of exterior and set up. There was virtually no upselling in this interaction, however I personally wanted to see the options for upselling and what the difference was between the cars.

27 settembre 2023
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Risposta di Tates

Hi Zac Thank you for your positive comments, it is always nice to receive feedback about our colleagues and the good levels of customer service they deliver. We pride ourselves on exceptional customer service and we are pleased that we achieved this for you. I will pass your kind comments on to Louis. Regards

Valutata 5 stelle su 5

Avaliação 10.

Achei bastante legal, um trabalho incrível e bem feito bela e ótima empresa.

30 ottobre 2023
Non scritta su invito
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Risposta di Tates

Thank you so much for the great feedback.

Valutata 5 stelle su 5

Good guidance from salesperson

Good guidance from salesperson, questions answered honestly, test drives were no problem.
We were treated with respect at all times, and issues raised about the vehicle were rectified without any objections.

18 agosto 2023
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Risposta di Tates

Thanks for taking the time to review Tates. We really appreciate it.

Valutata 4 stelle su 5

Great car, reasonable staff.

Helpful staff, but some niggly miscommunication between individuals. All resolved in the end, but you need to tighten up if you want a 5 star rating.

8 settembre 2023
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Risposta di Tates

Thanks for taking the time to review Tates. We really appreciate it.

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