The delivery was quick (next day), with a very affordable price. Scheduling and easy and everything was on time. Ordering the service was a bit complicated, I've been using IKEA delivery services bef... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great job as usual! The workers were right on time and took the time to fully understand the job before starting. They moved quickly but carefully and the amount of time needed to load and unload took... Leggi di più
The delivery service was on time; however, some pieces were missing. I think before the delivery team leaves, they should double-check to make sure all pieces are included and accounted for. The in... Leggi di più
Well first of all the appliance bought was dropped in my yard which dented the draw of stove which was concealed by the plastic that was on it. Then I asked about why the top of control panel why was... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Dolly was created to re-imagine the big and bulky moving and delivery experience by putting the customer in control. We optimize for convenience and safety at an affordable price.With nationwide operations in 45 cities, and millions of moves and of deliveries completed, we are the leading on-demand delivery service trusted by retailers like Best Buy, Williams-Sonoma, The Container Store, Crate & Barrel, and Extra Space Storage. In 2024, Dolly joined the Taskrabbit family, fueled by our joint passion for creating helpful, easy-to-use services that bring customers back time and time again. Founded in 2008, Taskrabbit is a digital platform that connects people seeking help with household tasks—such as furniture assembly, TV mounting, help moving, and home improvements—to skilled, reliable Taskers in their communities. Together, Dolly and Taskrabbit aim to transform the moving and delivery experience for customers.
Informazioni di contatto
901 Fifth Avenue Suite 600, 98104, Seattle, Stati Uniti
- support@dolly.com
- taskrabbit.com/delivery
4,0
Molto buono
4K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Damage from delivery
There was a damage caused by the delivery to walls, ceilings, etc. The helpers worked hard but seemed not to have experience with moving a treadmill. I think the damage could have been avoided if there was a little strategizing ahead of time.
3 giugno 2026
Risposta di Dolly
Hi Daria,
Thank you for contacting Taskrabbit Support. We know how big of a deal Moving & Delivery can be, so we’ve got an entire team dedicated to these tasks!
You’ve contacted the main Taskrabbit Support team, but you’ll want to reach our Taskrabbit Delivery team specifically. You can contact them at http://taskrabbit.com/delivery/support, as well as find more information on our Taskrabbit Delivery Help Center (http://delivery-help.taskrabbit.com).
We've shared all the available information regarding your request. Since no further action is needed from our team, we'll close this conversation.
sofa bed delvery
He helped me bring the sofa bed out the box and bring it in the basement which was street level entrance.
3 giugno 2026
Dolly delivery service on time…
The Dolly delivery service was on time and exceeded expectations. They delivered the washer and dryer upstairs and even helped us connect them. They didn’t have to do that but it was a very kind courtesy. Thank you!
3 giugno 2026
Great moving team!
Easy booking. Great customer support with timely response. The helpers were fantastic, they were efficient, they knew what they were doing and super helpful.
2 giugno 2026
Liked movers contracted -not so much office people
Liked movers contracted to move us. Did NOT appreciate the argumental agent who wasted about an hour before the movers could start. She did not communicate well and got us off to a stressful exhausting move.
3 giugno 2026
Person assigned to me never showed up
Person assigned to me never showed up. In fact they called and said they would be there in 90 minutes. Never heard from them again.
2 giugno 2026
Great Service App
I've used Dolly several times and have always had a great experience. Any time I need something moved, I use Dolly.
14 luglio 2025
Delivery Service was Fast and…
Delivery Service was Fast and efficient! Thank you so much
2 giugno 2026
The delivery gentleman was very nice…
The delivery gentleman was very nice and careful of not damaging anything. So helpful too.
2 giugno 2026
There is no communication and it’s Task…
There is no communication and it’s Task rabbit now
2 giugno 2026
Risposta di Dolly
Hi there, We can tell this is super frustrating for you and this is not the experience we want you to have while using the service. We deeply apologise for this poor experience and take it to heart as a learning experience. Please know that we have dedicated Support working around the clock to help the community so if you'd like to give us another chance, visit (http://help.tr.co/) and click the "Contact Us" button to send our team an email at your earliest convenience. We are happy to help!
Hice una compra el día 26 de mayo q…
Hice una compra el día 26 de mayo q debía llegar el día 30 de mayo.. Hoy ya es 4 de junio y no he recibido nada y el seguimiento por la página no existe.. Una muy mala experiencia..
26 maggio 2026
Non scritta su invito
Risposta di Dolly
Hi Luis - We’re here to help! Please visit the following link to find our full contact details. Our team is available by phone, chat, or email and is eager to assist.
https://support.taskrabbit.com/hc/en-us/articles/210143333-How-Do-I-Contact-Customer-Support-
My tech guy was awesome!
31 maggio 2026
The delivery itself was great
The delivery itself was great, but the originally scheduled date and time had to be rescheduled because Dolly couldn't find helpers for that day/time.
31 maggio 2026
Cordial and helpful delivery person
Cordial and helpful delivery person, item was delivered undamaged
29 maggio 2026
Scuffed and dented all my walls and…
Scuffed and dented all my walls and scratched multiple pieces of furniture.
31 maggio 2026
It would have been nice to know that…
It would have been nice to know that Dolly doesn't exist and that Taskrabbit is the name of the new service. I was expecting Dolly emails and wasn't aware of the namechange so I deleted all my notifications thinking it was a scam as I wasn't expecting Taskrabbit, all the while my delivery was cancelled.
30 maggio 2026
Risposta di Dolly
Hello,
Please give us a call at 844-365-5995 so we can assist you further.
Thank you!
Bad experience
The web client failed twice when I tried to view/edit my task, which made me think it never got scheduled. In reality, it got double-scheduled. So the first one wound up charging me for a no-show, and the second one dinged me 20% when I cancelled it within 48 hours.
Just a bad experience overall. I will not use this service again.
31 maggio 2026
I was notified of the time of their…
I was notified of the time of their arrival, and they were on time. I was pleased with how careful they were in moving my items. They were polite, and professional movers.
31 maggio 2026
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.