Absolute excellence in every way. Products are second to none. 1st class gin for the more sophisticated palette. Unique in every way. The first to produce Christmas Figgy Pudding Gin, an absolute must... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Absolutely brilliant experience from start to finish. Such friendly people, Steve was brilliant in conveying his clear experience of Gin making in such an informative, and friendly way that made yo... Leggi di più
Lovely gin have had before , great online service , gin arrived speedily and well packaged. I ordered a 500lm dark side gin and was sent a larger 750 ml at no extra cost plus was sent a hi ball glass... Leggi di più
On this occasion I bought the Dalgleish 7 as a present for my son an Avid Liverpool supporter but have purchased others in the past. Never disappointed-the flavours are as described. Distillery local... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are Tappers - reviving the Art of Gin at our seaside Distillery on the Wirral Peninsula near to the historic cities of Chester and Liverpool. We're driven by our passion for hand-crafted quality, premium natural ingredients and authentic independence. We chart our own course, crafting small-batch spirits imbued with unique stories.
Informazioni di contatto
Unit 9, Arrowe Commercial Park, CH49 1AB, Upton, Regno Unito
- 01244 966 100
- hello@tappersgin.com
- tappersgin.com
Risposta di Tappers Distillery & Bar
Hi Marian, we are very pleased to hear that you enjoyed our Tickled Pink gin and also delighted to hear that you are pleased with our service and delivery. Thank you for leaving us a wonderful 5* review.
Kind regards
Team Tappers
Fantastic service from the Tappers team…
Fantastic service from the Tappers team on my recent order . This handcrafted gin is vegan , made from local ingredients, and tastes DELICIOUS! . Ordering online is super easy and the distillery will be opening soon , I suspect I will become a regular!
Thank you Tappers Team .
2 giugno 2022
Risposta di Tappers Distillery & Bar
Hi Mel, thank you so much for leaving such a wonderful 5* review we are delighted that you are happy with both our service and our gins! We look forward to welcoming you to our distillery.
Kind regards
Team Tappers
Excellent Service thank you
13 maggio 2022
Risposta di Tappers Distillery & Bar
Hi Tracey, we are very pleased to hear that you are happy with our service. Thank you for taking the time to leave us a 5* review.
Kind Regards
Team Tappers
Risposta di Tappers Distillery & Bar
Hi Dominic, its really great to hear that you enjoyed your Brightside London Dry Gin. Thank you so much for taking the time to leave us a great 5* review.
Best wishes
Team Tappers!
Quick delivery & great product
Quick delivery & great product. Husband loves the product
24 aprile 2022
Risposta di Tappers Distillery & Bar
Hi Amanda, we are so pleased your husband enjoyed our Eggcentric Chocolate Gin, thank you for taking the time to leave us such a fantastic 5* review.
Regards
Team Tappers!
Risposta di Tappers Distillery & Bar
Hi Euan, thank you for taking the time to leave us a 5* review, we are absolutely delighted that you are happy with both our service and our gin!!
Best wishes
Team Tappers!
Risposta di Tappers Distillery & Bar
Hi James, thank you so much for the feedback, it really is very much appreciated!
Regards
Team Tappers!
Wondeful birthday present.
I was given some Tappers gin for a birthday present, and then bought the high ball glass to go with it.
The glass enhanced the experience and the gin is absolutely scrummy.
PS I had to have the gin AND the glass, as my nickname is "tappers" !!
27 febbraio 2022
Risposta di Tappers Distillery & Bar
Hi Lynda, thanks for the wonderful review, its great to hear that you are enjoying your birthday present and we absolutely love the nickname!!
Best wishes
Team Tappers!
Speedy Delivery
This was promptly delivered, during the Christmas period.
Haven't yet tried it myself but the gift recipient, an exacting gin drinker, was much enthused by the thought of Wintergreen, from your seasonal editions.
17 gennaio 2022
Risposta di Tappers Distillery & Bar
Hi Hannah, so lovely to hear that you are happy with our delivery service. Thank you for taking the time to leave us a review. We hope that the Wintergreen Aromatic Winter Gin, when sampled, will also be enjoyed!
Kind Regards
Team Tappers
Lovely jigger
Lovely jigger, it feels nice to measure and pour out. The Tappers crew were also super helpful when I put in the wrong delivery address and they fixed it even though it must have been super busy in the run up to Christmas. Thank you!
17 gennaio 2022
Risposta di Tappers Distillery & Bar
Hi Salome, we are delighted that you are happy with our service and that you are enjoying your cocktail jigger, please feel free to contact us in the future should you need any further help.
King Regards
Team Tappers
Great service and the gin was delicious!
11 gennaio 2022
Risposta di Tappers Distillery & Bar
Hi Peter, thank you for taking the time to leave us a 5* review, we are thrilled that you are pleased with both our service and our gin!
Kind Regards
Team Tappers
Disappointed
Placed an order for a bottle of Gin as a gift to my aunt and on the website was told they will not be available till Feb 2022. Wasn’t an issue as her birthday is in March got an email 2 weeks later saying we not making this for now sorry. Very disappointed
4 gennaio 2022
Risposta di Tappers Distillery & Bar
Good afternoon Franco,
Thanks for taking time to provide a review here - although we'll admit we are a little surprised that you did this rather than respond to the email we sent to you on 3rd December 2021, which was the day after you placed your order (not two weeks after).
In that email, we explained that our limited-edition Eggcentric Gin is normally released each year in February but that we had no plans to produce this particular product in 2022 due to other commitments. We apologised, processed a full refund immediately, and provided you with alternatives to consider from our range that are of a similar flavour profile.
To subsequently receive a review like this, well over a month later without any communication from you in the meantime, is very disappointing. Small family businesses like ours depend on honest, genuine feedback and the world needs a little kindness now more than ever...
It's a pity that you rated us on what didn't happen (getting the product you wanted), rather than what did happen (our speedy, prompt, courteous and helpful response along with an immediate refund).
Nevertheless, we remain sorry that we weren't able to meet your expectations and we wish you a very Happy and Healthy New Year ahead.
Team Tappers
Good service an fast delivery
2 gennaio 2022
Risposta di Tappers Distillery & Bar
Hi Declan, thank you for taking the time to leave us feedback, we are absolutely thrilled that you are happy with our service and delivery.
We hope you enjoy your Sir Kenny Dalglish 7 Gin.
Kind Regards
Team Tappers
So happy with this Gin
So happy with this Gin. Presented in a lovely bottle and my husband was delighted with it as a Christmas gift.
1 gennaio 2022
Risposta di Tappers Distillery & Bar
Hi Sarah, thank you for choosing the Sir Kenny Dalglish 7 Gin as a gift for your husband.
We hope your husband enjoys his gift.
Kind Regards
Team Tappers
Fast delivery/collection was a gift so…
Fast delivery/collection was a gift so not sampled yet.
27 dicembre 2021
Risposta di Tappers Distillery & Bar
Hi Ken, we are glad that you were happy with our delivery/collection service, we hope the Darkside Coastal Gin, once sampled, is enjoyed!
Kind Regards
Team Tappers
Bought as a Christmas present
Bought as a Christmas present. Prompt delivery and recipient was very complimentary about the gin.
27 dicembre 2021
Risposta di Tappers Distillery & Bar
Hi Sarah, so lovely to hear that the recipient of the gift was very complimentary about our Figgy Pudding Christmas Gin. Thank you for taking the time to leave us a review.
Kind Regards
Team Tappers
Absolute excellence in every way
Absolute excellence in every way. Products are second to none. 1st class gin for the more sophisticated palette. Unique in every way. The first to produce Christmas Figgy Pudding Gin, an absolute must during the festive season. Customer loyalty, care, overall experience with this company is pure luxury. Once you have tried this gin you will find it difficult to shop elsewhere. Only problem I have, is which one to buy! Love them all.
26 dicembre 2021
Risposta di Tappers Distillery & Bar
Hi Emma, we are absolutely delighted that you took the time to give us such a fabulous review and that you enjoyed our Figgy Pudding Christmas Gin. Thank you for all your support.
Kind Regards
Team Tappers
Delicious gin
24 dicembre 2021
Risposta di Tappers Distillery & Bar
Hi Elisabeth, we are absolutely delighted that you enjoyed our Brightside London Dry Gin. Thank you so much for taking the time to leave us a review.
Kind Regards
Team Tappers
Speedy delivery
Can’t comment on gin as it was sent as a gift but I know that the delivery was very prompt.
24 dicembre 2021
Risposta di Tappers Distillery & Bar
HI Alistair, we hope the recipients of the Figgy Pudding Christmas Gin enjoyed their gift, thank you for taking the time to leave us such lovely feedback.
Kind Regards
Team Tappers
Fast delivery and lovely presentation…
Fast delivery and lovely presentation for a special gift
30 novembre 2021
Risposta di Tappers Distillery & Bar
Hi Rachel, we are extremely pleased that you chose Tappers Gin as a special gift, thank you for taking the time to leave us such lovely feedback.
Kind Regards
Team Tappers
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.