Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I snuck in just before the Earth Day sale ended and got $110 off my V20 Pro. The only problem I had was that one of the front fender mounting holes had to be re-threaded, but I had the correct tap in... Leggi di più

Valutata 4 stelle su 5

Ordered add-on rear foot pegs for bike. Quality was very good and price was reasonable. Wish the shipping was a little faster but overall I am satisfied with the purchase. Would buy accessories aga... Leggi di più

Valutata 4 stelle su 5

Second bike purchase. This one was missing a screw for handlebars and the front light was broken and bracket bent. Sent photos requesting replacement with 24 hrs but 5 days later don’t have any confir... Leggi di più

Valutata 3 stelle su 5

E-bike arrived pretty quickly but unfortunately came with defective wheel bearings. Currently waiting on a response from the warranty dept. Other than that, it's a super cool bike and seems really sol... Leggi di più

4,0

Molto buono

TrustScore 4 su 5

85 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 37% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great Ebike

Got here fast, great bike. We have 2 now

26 agosto 2025
Logo di Tamobykesport

Risposta di Tamobykesport

thank you for your support! Wishing you many fun rides ahead! 🚴‍♂️💨

Valutata 5 stelle su 5

Bought a v20 pro and am extremely happy…

Bought a v20 pro and am extremely happy with my purchase. Sometimes when buying products you have to choose between buying on Amazon or direct from the company with a discount. I saved about 100 dollars going directly to tamobykes ports.com over Amazon. I had an issue with my tire, sent one email and they sent out a new part. Very happy with the build quality of my v20 pro.

26 agosto 2025
Logo di Tamobykesport

Risposta di Tamobykesport

Thank you so much for your wonderful feedback! 😄 We’re thrilled to hear that you’re enjoying your V20 Pro and that our team could quickly help with your tire issue. Buying directly from our store not only saves you money but also ensures you get the best support.

Happy riding and enjoy every adventure with your V20 Pro! 🚴‍♂️💨

Valutata 5 stelle su 5

Family Fun for All!

I bought 4 Tamobykes for the family and its been awesome for the last two months we've had them. I know longer have to wake up and take my kids to school (they ride their bikes), we take family rides together to the beach, etc. and they've been great so far. I highly recommend.

27 agosto 2025
Logo di Tamobykesport

Risposta di Tamobykesport

Wishing you and your family many more happy adventures together! 🚴‍♂️❤️💙

Valutata 1 stelle su 5

Tried to contact customer support and I…

Tried to contact customer support and I never received an answer

26 agosto 2025
Logo di Tamobykesport

Risposta di Tamobykesport

We’re sorry for any inconvenience caused and appreciate your patience. As per your request, we have canceled your order and issued a full refund.

If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!🫶🏻

Valutata 1 stelle su 5

Got legos after paying for a bike

Make sure you keep the link to ANY tamobyke you buy because they sent an envelope of random legos and claimed it was a fraudulent seller but we have proof it was them using walmart.com

Walmart.com doesn't allow Marketplace Sellers to be "hijacked" then proceed with business as usual, but that is what TamobykeSport is alluding to.

I'd like to remind TamobykeSport that we still have ALL the emails from you AND Smart Ride Technology, Ltd verifying they are your official seller on Walmart.com and we have the original links used to make the purchase.

Reports have been made to the Federal Trade Commission and consumer reporting agencies in over 60 countries. All you had to do was send what was paid for.

Since our complaint to TamobykeSport regarding the theft of our money, I unsubscribed from TamobykeSport.com e-list. I have received an unsolicited confirmation to join the list again, as well as multiple marketing emails which are considered harassment at this point.

As readers here can see here, TamobykeSport is requesting us to post pix, a site which doesn't afford the capability to post screen shots (yet) when using a laptop, of the emails, our responses to the emails, and their RETORTS to the emails. There is a treasure trove of warnings not to do business with this company or their confirmed representatives.

This company clearly believes the Consumer is too stupid to align their experiential facts, too lazy to follow-up with corrective action, and an easy target for continuing international fraud. They have your address, your card payment information, and your contact information. What can a foreign entity do with that information? Does any consumer reading this post feel confident placing this information in Tamobyke's trust?

ALL they had to do was send a bike that was paid for; they sent FREE bikes of the same model for YouTube reviews- we FACTUALLY paid for ours and they sent fake legos!

To add More information, when the shipment was late, they said they'd be including a "large box" of extras at the time of delivery!! From China!!! <- This is how stupid they think buyers are.

They are dismissive of the facts, want to perpetuate their fraud away from the eyes of The Public, and intend to continue their deceptive practices.

We are MORE THAN HAPPY to "prove" our experiences in public as an honest and valiant effort to save other buyers from such a criminal and purpose-driven company which seems to deem itself out-of-reach of the Law.

For consumer's further consideration, when searching ANY third party seller, ask yourself why Tamobyke on Walmart.com and Amazon shows hundreds of sales- so very many sales- and so very few- less than 10- product reviews, like we wondered for the T16.

After our ordeal, Walmart.com refused to allow us to review our rip off. Proud owners cannot wait to post a wonderful review.

This is what consumers should know about TamobykeSport.

17 agosto 2025
Non scritta su invito
Logo di Tamobykesport

Risposta di Tamobykesport

We’d like to kindly remind all our customers to purchase Tamobyke products directly from our official store to ensure authenticity and avoid issues.

There have been cases where third-party sellers (not authorized) send unrelated items and claim fraudulent activity. To avoid any confusion or inconvenience, please make sure to always verify that you are buying from our official store.

We rarely send marketing emails. Emails are only triggered when a customer added items to their cart multiple times. If someone has not subscribed, they will not receive marketing emails.

To help us verify this and resolve the matter accurately, we kindly ask that you provide screenshots or proof of your order showing that it was indeed purchased from our official store. This will allow us to confirm and take the necessary action.

Valutata 5 stelle su 5

Purchased the bike for my wife

Purchased the bike for my wife. She is 5,3 and a 110 pounds. The bike is perfect for her with lots of power. It even carried my son Inlaw who is 6,5 300 pounds with no problem. The bike came with a lot of extras and is really nice to look at. Couldn’t be happier

26 luglio 2025
Valutata 2 stelle su 5

I am very upset with Tamobyke.

I am very upset with Tamobyke.
I ordered the bike on a friday through amazon. Paid $250 for shipping. On Amazon it says shipped, But on Fedex it says printed shipping label created which means nothing has been shipped.

I contacted Tamobyke in the morning of which took a whole day for a reply.
Temobyke explained that it's a delay because I ordered on a friday.

Delivery date 07/16/2025 - 07/182025
Shipping should be extremely fast as I live in the los angeles area and Tamobyke is located in El Monte Ca.

I check fedex tracking today, nothing still under printed shipping label, But amazon says shipped.

I'm very upset with this severely slow shipping, Don't make no sense and I live within 50 miles of Tamobyke. My ebike should be here 07/16/2025 of which I severely doubt.

Down right horrible shipping
I guess $250 shipping means severely slow shipping. Sickning.

13 luglio 2025
Non scritta su invito
Logo di Tamobykesport

Risposta di Tamobykesport

Hi Vanlore, we’re truly sorry to hear about your recent experience and completely understand your frustration. This is certainly not the level of service we aim to provide, especially for a valued customer like you.

We would like to look into this matter immediately and provide a proper update for your order. Could you please kindly share your Amazon order number with us? This will help us locate your order in our system and assist you more efficiently.

We sincerely apologize for the delay and any inconvenience this has caused. Please rest assured we are taking your concerns seriously and will do everything we can to make this right.

Thank you for your patience, and we look forward to resolving this for you as soon as possible.

Valutata 1 stelle su 5
Logo di Tamobykesport

Risposta di Tamobykesport

We appreciate you taking the time to leave feedback.

We have checked our system and, unfortunately, we couldn’t find any after-sales email or support request associated with your order TB1754. We genuinely would like to understand what went wrong and how we can make things right.

Could you kindly let us know more about the issue you experienced? Your feedback is very important to us, and we are committed to improving our service.

Please feel free to reach out to us at support@tamobykesport.com

Valutata 5 stelle su 5

I ordered a rear rack for my V20 ebike

I ordered a rear rack for my V20 ebike. It is very well built and came early. It would be helpful if there were dimensions for the accessories on the website. I messaged them for the dimensions and they responded within a minute. Overall a great experience. P.S. I love the bike, really good quality and it looks badass. People are always complimenting how well it is made, and how awesome it looks...

26 giugno 2025
Logo di Tamobykesport

Risposta di Tamobykesport

Thank you for the helpful suggestion about adding dimensions for accessories — that’s a great point, and we’ll work on improving that on our website.

We're always here if you need anything, and we truly appreciate you being part of the Tamobyke community!

Ride safe and enjoy the compliments — your bike is a badass 😎

Valutata 5 stelle su 5

TamoByke T73 Pro Max - get it!

I just received my TamoByke T73 Pro Max - its a beast! Fast, powerful and very well built. It looks awesome too. Best bang for buck in the market, for sure. This is my second TamoByke and Karly from customer service is amazing.

26 giugno 2025
Non scritta su invito
Logo di Tamobykesport

Risposta di Tamobykesport

Wow — thank you for the fantastic review! We're so glad to hear you're loving your new TamoByke T73 Pro Max 💪⚡ We're proud to deliver bikes that are powerful, well-built, and great value for the price, and it's awesome to hear this is already your second TamoByke!

We'll be sure to pass your kind words along to Karly — she’ll be happy to know she made a difference in your experience.

Welcome back to the Tamobyke family — and happy riding! 🚴‍♂️🔥

Valutata 5 stelle su 5

Tamobyke T73 Pro Max Electric Bike

Customer service goes up and beyond for their customers!

15 giugno 2025
Non scritta su invito
Logo di Tamobykesport

Risposta di Tamobykesport

Thank you so much for your kind words! We’re always dedicated to going above and beyond for our customers. Your support means the world to us! Looking forward to serving you again! 😊

Valutata 5 stelle su 5

Well built

Arrived on time. Bike is well built, sturdy and rides nice. Smooth acceleration and gear shift. Pretty easy to get used to.

27 maggio 2025
Logo di Tamobykesport

Risposta di Tamobykesport

Thank you for your wonderful feedback! We’re glad to hear the bike arrived on time and that you’re enjoying its sturdy build and smooth ride. If you have any questions or need assistance, feel free to reach out. Enjoy your rides! 🚴‍♂️✨

Valutata 5 stelle su 5

The bike feels very good

The bike feels very comfortable, rides excellently, and goes very fast. It feels like a small motorcycle; the suspension is acceptable with 15 psi on the tires. The display is very clear and a good size. I recommend it.

26 maggio 2025
Logo di Tamobykesport

Risposta di Tamobykesport

Thank you so much for your great review! 📝
We’re thrilled to hear you’re enjoying the ride 🏍️💨 — fast, comfortable, and clear display! 🔋🛞📱
Your support means a lot to us! 🙌💙

Valutata 5 stelle su 5

T73 ProMax - personal rocket

Item arrived quickly, with excellent communications. The bike required less assembly than the 5 eBikes I handled at Christmas. Performance is great - 37mph unlocked and very strong brakes.

After assembly and testing, I removed the second-rider foot pegs, because they are too close to the pedals. I also found the steering column required tightening that was not mentioned in the manual.

26 maggio 2025
Logo di Tamobykesport

Risposta di Tamobykesport

🙌 Huge thanks for your awesome feedback!

⚡ Thrilled you love:

Blazing 37mph speed 🏍️💨

Super brakes 🛑✨

Easy assembly vs other eBikes 🔧

🔍 Noted your smart tweaks:

Footpeg spacing 👣

Steering column tightening 🔩
(We'll share this with our engineers!)

Need anything? Just ping us! 💬

Keep riding the lightning! ⚡

Valutata 5 stelle su 5

Communication

Immediate email responses to inquiries or requests.

26 aprile 2025
Logo di Tamobykesport

Risposta di Tamobykesport

📧 You ask – we answer! That’s our communication promise.

Stay awesome!💙👏

Valutata 1 stelle su 5

I love my bike but no one answers the…

I love my bike but no one answers the phone when calling number provided I tried several times no one answered my e-mail

25 aprile 2025
Logo di Tamobykesport

Risposta di Tamobykesport

Thank you for sharing your feedback with us. We sincerely apologize for the frustration you've experienced trying to reach our team - this is absolutely not the level of service we aim to provide.

To better assist you, we'd like to understand:

Have you encountered any specific issues with your bike that we can help address?

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più