Tamobykesport Recensioni 85

Ordering was easy and items were shipped quick

Bought this V29 Pro bike for my tall 13 yr old boy, 6'3" tall. He loves it. We had a couple of scratches on the back rim and they gave us $100 and a new rim. They don't speak good english but we were able to communicate and get things resolved. They do try. It's really a good bike for the money. It's not high tech but it works well. Good power, two batteries, nice display, good lights and brakes. Overall, we are very satisfied.

I loveeee the bike, Will buy again soon. 😊

One fall of the bike and the forks got bent a little.

E-bike arrived pretty quickly but unfortunately came with defective wheel bearings. Currently waiting on a response from the warranty dept. Other than that, it's a super cool bike and seems really solid and well made.

Tires showed up flat but the company made it right and sent me out new tubes. The rest of the bike seems well built and it runs really well around my neighborhood.

Great for commuters, and for teenagers battery lasts a couple days decent speed

I order a tb 20 a 4 months ago and bike is good it all cost and functions but I got a problem my main wire was cut off and wen I went to bike repair they told me 300$ to fix it. I try to text Tamobyke support and after 3 days of texting them they give my case to AMZ and they say (Thank you for reaching out to us, and we’re very sorry to hear about the issue with your TB20 e-bike.
After reviewing the photos you sent, it appears that the problem is caused by a faulty main cable. To resolve this, we will be sending you a new main cable as a replacement. Once it is installed, it should fix the issue.
We will let you know the tracking number as soon as the replacement part has been shipped.
We truly appreciate your patience and understanding.
Best regards,
Violet).
After 2 days I got the wire for free and it fix my problem . The only problem with Tamobyke was time to get answer. I recommend this product and tamobike cares about there customers after long time.
my rate 4.5-5 Stars...

Hello, I purchased a t63 Tamobyke from Amazon. The bike is solid and the large comfortable seat make it a fun and comfortable ride. After a couple months i had an issue with the pedal. I called customer service and they were very friendly and eager to help troubleshoot my problem. I sent pictures and my order number and the sent replacement parts. I was not able to make repairs because i didn’t have the proper tools. They said they could send the tools or I could take to a bike shop and they would reimburse me. So I took to a local bike shop and after bike was repaired I emailed my receipt the next day I received my reimbursement! They are a great company and provide excellent customer service. I highly recommend this company and the products they sell. Thanks for all your help!!

HORRIBLE CUSTOMER SERVICE!!! STAY AWAY FROM THIS BRAND

I received my V20 Pro very quickly and assembly was pretty smooth. I watched a couple of You Tube videos and didn't have any issues... except for the tires. Tires were not inflated and I had trouble keeping the tire on the rim while inflating. I took the front tire by my local tire store and he showed me the trick. It would have been extremely easy assembly without that issue.
So I still have not rode my bike as of this post. Construction of bike looks really good and solid... really impressed so far. Hope to get the wheels on this weekend and take her for a spin.

So thus company has gone over beyond what I could've expected the bike is great for starters but nothing could top the customer service of tamobyke the are great and willing to help with just about and problem they are amazing

Great bike! Easy to assemble

I contacted your company 2 days after I placed my order before the bike had shipped that I made a mistake. I ordered the wrong bike. I was suppose to order V20. I sent 3 or 4 emails and never heard back from you. I will never order again and would be buying many through the years.

The manual to build the bike was NOT user friendly, and the pictures were in black and white making it difficult to make out some of the details needed to execute the build. Also, I called the customer number and reach a woman that I could hardly understand due to her accent and not only could she not answer any of my questions or help me, she either hung up or the call dropped not once but two times. 1 week after having the bike, the bike tube popped and I was stranded and needed assistants!

Customer service fas great the bike looks and works as advertised, got the wrong color but was taking care of and send the right color right away.

Good bike, good price! Easy to assemble! Very comfortable seat!

The bike is great it does what I need it to takes me and my girlfriend all over the city