It's a horrible experience. Their link had popped up in another side and I wasn't paying attention because I thought that I was donating money to my friends Dog's rescue service. Now I am stuck with a... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Good ideal, really poor execution. Most things in life you usually end up needing support, or repair, I understand that. Your car, your house, computer, software, it happens. What is not acceptable i... Leggi di più
Avoid this company like the plague. Thee worst experience of any company I have ever had to deal with. Terrible service, terrible customer service, seriously they must be trained to be so incompetent,... Leggi di più
Using this on a Mac, the application is called Callbar yet open a window with title Talkdesk.. It would be good to agree on one name and update the whole interface. No way to select a specific headse... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Talkdesk® is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability. Talkdesk CX Cloud™ is an end-to-end customer experience solution that combines enterprise scale with consumer simplicity. Over 1,800 innovative companies around the world, including IBM, Acxiom, Trivago, and Fujitsu partner with Talkdesk to deliver a better way to great customer experience. Learn more and request a demo at www.talkdesk.com.
Informazioni di contatto
535 Mission Street, 12th floor, 94105, San Francisco, Stati Uniti
- marketing@talkdesk.com
- talkdesk.com
1,5
Pessimo
871 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
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Le persone hanno visualizzato anche
Well designed
Well designed, helps me to be super efficient, and integrates well with Salesforce
22 luglio 2020
Non scritta su invito
Talkdesk is easy to use and quick to…
Talkdesk is easy to use and quick to learn, but some of the more advanced options (integrations with other apps, CRM data availability within platform) leave some room for improvement.
22 luglio 2020
Non scritta su invito
It just works
It just works. Plan and Simple. The UI is easy to use, the service rarely (if ever) goes down, and the customer service team behind the scenes is second to none!
22 luglio 2020
Non scritta su invito
Easy to use and a quick turnaround on…
Easy to use and a quick turnaround on downloading recordings for customer quality assurance. I've used this for over a year now and haven't experienced any hiccups or flaws.
22 luglio 2020
Non scritta su invito
Talkdesk is very reliable
Talkdesk is very reliable, have never had an issue with it. Any time I've needed help, their Support team has assisted promptly.
22 luglio 2020
Non scritta su invito
Talkdesk Mobile App
I downloaded the mobile app and have been impressed with the convenience of being able to make and take calls from my cell phone. If you have Talkdesk but don't have the mobile app, download it and try it out.
22 luglio 2020
Non scritta su invito
Talkdesk is awesome!
I've had a really good experience with Talkdesk in my 2 years of using it. I love how easy it is to navigate and the reporting isn't too complex. I would recommend it to anyone and everyone.
22 luglio 2020
Non scritta su invito
We have been using talkdesk since last…
We have been using talkdesk since last 2 years and very happy with the performance. The help desk team is always very responsive in case of any urgent issues.
22 luglio 2020
Non scritta su invito
I've used many different callbar…
I've used many different callbar software programs in the past, including RingCentral and ShoreTel. My experience with TalkDesk has exceeded expectations and I've found it to be a reliable software for our team. We have experienced the occasional dropped call but this could be attributed to many factors. When working remotely, TalkDesk has allowed us to maintain our high standards and focus on supporting customers.
22 luglio 2020
Non scritta su invito
The system is very easy to use
The system is very easy to use, easy to setup, and easy to manage.
There are some small issues with no longer having a native Chrome app, but that isn't on Talkdesk, that is on Google Chrome for depreciating apps like that.
The reporting features are already there and are easy to use.
22 luglio 2020
Non scritta su invito
The user interface is clunky...
The user interface is clunky and the call quality is variable. Talkdesk relies on internet bandwidth, but zoom has a more consistent quality connection for me on video than Talkdesk that’s just audio. Logging calls is clunky.
22 luglio 2020
Non scritta su invito
Talkdesk is a reliable solution
Talkdesk is a reliable solution for voice that support tool integration. Their Service desk is quicik and efficient.
22 luglio 2020
Non scritta su invito
Simple yet efficient
Simple yet efficient software with great support network
3 luglio 2020
Non scritta su invito
Overall TalkDesk is helpful
Overall TalkDesk is helpful, we use it for a program hotline. The platform is easy to navigate and the resource tools are beneficial to avoid direct support calls.
24 giugno 2020
Non scritta su invito
Easy and efficient
Talkdesk is great to have different groups, you can filter and choose the country or the type of call that you want receive.
Also Talkdesk has the option to modify the different reasons call, make your work easier.
11 giugno 2020
Non scritta su invito
Amazing site to work on a daily basis.
10 giugno 2020
Non scritta su invito
Excellent platform for connecting with customers
Talkdesk is an excellent platform on which to connect with customers across a variety of communication methods such as phone, chat and email.
It provides well developed tools to monitor performance and deep integration across the various apps.
The cloud based approach allows colleagues to work remotely and connect across all of our sites easily and has helped during the current COVID-19 pandemic.
9 giugno 2020
Non scritta su invito
Talkdesk is very flexible and helps the…
Talkdesk is very flexible and helps the business to manage high volume of calls pretty good.
5 giugno 2020
Non scritta su invito
Talkdesk is an excellent program...
Talkdesk is an excellent program for us. It is easy and fast to us. Talkdesk never gave me problems of any kind. It is very intuitive to use.
Laura H
29 maggio 2020
Non scritta su invito
the best software for a high call volume!
the best software to take calls, monitor and even get reports all in one!!
28 maggio 2020
Non scritta su invito
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