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Valutata 5 stelle su 5

In 2024 I ordered a hoodie that unfortunately never arrived, however the new TALISHKO team really came through and delivered a new hoodie completely free of charge! They were very helpful though the w... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Aucun suivi de commande. Toujours pas de nouvelle de ma commande. Rien reçu encore. Cela fait 2 semaines… déçu.

Valutata 3 stelle su 5

I orderd a couple peaces a few months back and only got half the order. After not ansewring my messages on their service center for a long time i wrote a review on trustpilot they reached out to me to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I'll admit, I saw a few negative reviews and was a bit hesitant at first. But after trying Talishko myself, I can honestly say I haven't had any issues at all. The quality is fantastic, and everything... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento

Scritti dall'azienda

TALISHKO was born out of a desire to redefine streetwear and create a brand that resonates with the modern generation. We saw a gap in the market for streetwear that seamlessly combines comfort, style, and quality craftsmanship. With a team of passionate designers and fashion enthusiasts, we set out to create a brand that encapsulates the spirit of the streets and delivers garments that inspire confidence and empower our customers.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

79 recensioni

5 stelle
4 stelle
3 stelle
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(79)

16 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I haven’t recieved my purchase

I haven’t recieved my purchase, that I ordered 3 June! So - you haven’t done well, sorry to say!

17 giugno 2024
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Risposta di TALISHKO

Hello,

I sincerely apologize for the inconvenience you’re experiencing. Talishko recently changed ownership, and we’ve been working hard to address issues from the previous management. According to our system, your package shows as delivered, but we understand that you haven’t received it.

Could you please double-check the delivery address and any possible delivery locations, such as with neighbors? If the package is still missing, we’ll do everything we can to resolve this situation for you.

We’re committed to making this right and appreciate your patience as we work through these challenges. If you find the package or if there’s anything else we can assist with, please let us know.

Thank you,
The Talishko Team

Valutata 1 stelle su 5

No customer service and bait/switch product

The product purchased does not look like the image advertised on the website. Also all the words on the garment was misspelled and the quality was very poor for what I paid. I contacted talishko for a return/refund as this is allowed within the first 2 weeks, but have received no reply. I emailed 4 times, messaged via the website, left messages on instagram and facebook. Even sent a message on facebook, all no reply. The jacket was not cheap so I feel this website might be a scam/spam site. I will be contacting my credit card company because I fear for my card since I used it through this very strange site. I even wonder about all the good reviews, if they are even legit. I really wanted to have this resolved before writing any reviews because I always want to give an opportunity to correct mistakes, but I’ve had NO reply at all from the company.

5 giugno 2024
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Risposta di TALISHKO

Hello,

We deeply regret the experience you’ve had with your recent purchase. Talishko recently underwent a change in ownership, and we’re aware that there have been lingering issues from the previous management, including product discrepancies and a lack of communication.

It’s completely unacceptable that you received a product that does not match what was advertised, and we’re very sorry that your attempts to contact us have gone unanswered. We want to assure you that we take your concerns very seriously and are committed to resolving this situation.

Please provide us with your order number and any relevant details so we can promptly address your return and refund request. We are working hard to restore trust and improve our services, and your feedback is invaluable to us.

We appreciate your patience and understanding as we work through these challenges, and we’re committed to making this right for you.

Thank you,
The Talishko Team

Valutata 3 stelle su 5

J'ais reçu une couleur qui ne…

J'ais reçu une couleur qui ne correspondais pas exactement au photo qui indiqué un pantalon gris alors qu'il est arrivé un tissu mal délavé gris-beige mais j'aime la couleur quand même. En revanche la boutonnière n'était pas ouverte. L'article est cependant bien cousue. Je trouve le prix trop gros pas la qualité du produit et du service.

12 maggio 2024
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Risposta di TALISHKO

Bonjour,

Nous sommes désolés d’apprendre que la couleur de votre pantalon ne correspondait pas exactement à celle des photos, bien que vous aimiez la teinte reçue. Nous comprenons que la boutonnière non ouverte et la qualité générale ne soient pas à la hauteur de vos attentes, surtout par rapport au prix.

Talishko a récemment changé de propriétaire, et nous sommes conscients qu’il reste des problèmes à résoudre suite à la gestion précédente. Nous travaillons dur pour améliorer la qualité de nos produits et services.

Si vous avez d’autres préoccupations ou si vous souhaitez discuter de votre expérience, n’hésitez pas à nous contacter. Nous voulons nous assurer que vous êtes satisfait de votre achat.

Merci pour votre compréhension,
L’équipe Talishko​

Valutata 1 stelle su 5

Radio silence over a month after ordering.

I made an order on 20th April, it is now May 22nd and it still has not even shipped yet.
The worst thing, though, is that I have sent 2 emails and an Instagram message and haven't got a single response yet. The messages haven't even be opened!

Will be taking legal action to try and get my money back.

22 maggio 2024
Non scritta su invito
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Risposta di TALISHKO

Hello,

We sincerely apologize for the frustration and inconvenience you’ve experienced. Talishko recently came under new ownership, and we’re aware that there have been significant delays and communication issues that we are working hard to resolve.

It’s completely unacceptable that your order has not shipped yet and that your messages have gone unanswered. We take this very seriously and are committed to making things right.

Could you please provide us with your order details? We will prioritize your case and ensure that your order is shipped immediately or process a refund if that’s your preference.

We understand your frustration, and we’re here to help resolve this situation as quickly as possible.

Thank you for your patience,
The Talishko Team

Valutata 1 stelle su 5

Paid for premium delivery over 2 weeks…

Paid for premium delivery over 2 weeks ago and my order still hasn’t been shipped. Wanted this jacket for my trip next week… disappointing and they haven’t replied to my email a week ago…

30 marzo 2024
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Risposta di TALISHKO

Hello,

We sincerely apologize for the delay and the disappointment this has caused. Talishko recently changed ownership, and we’re aware of ongoing issues with order fulfillment and communication that we are working hard to resolve.

It’s unacceptable that your premium delivery order has not yet been shipped, especially with your trip coming up. We understand how frustrating this must be, and we’re committed to making it right.

Could you please provide your order details so we can prioritize your shipment immediately? We will do everything we can to get your jacket to you in time for your trip.

Thank you for your understanding and patience during this transition period. We’re here to assist you.

Best regards,
The Talishko Team

Valutata 1 stelle su 5

The item I ordered was not suitable and…

The item I ordered was not suitable and I immediately contacted the company through the correct method to begin the returns process. However, over a week later I have still not received any further communication from them to confirm I can send the return into the for a refund, despite following up with further emails to them. On their website it states that there is only a two week window from deliver of items for them to be able to accept a refund and it has nearly been two weeks now. Talishko, if you read your reviews, please can you get in touch with me asap.

27 marzo 2024
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Risposta di TALISHKO

Bonjour,

Nous sommes désolés d’apprendre que la couleur de votre pantalon ne correspondait pas exactement à celle des photos, bien que vous aimiez la teinte reçue. Nous comprenons que la boutonnière non ouverte et la qualité générale ne soient pas à la hauteur de vos attentes, surtout par rapport au prix.

Talishko a récemment changé de propriétaire, et nous sommes conscients qu’il reste des problèmes à résoudre suite à la gestion précédente. Nous travaillons dur pour améliorer la qualité de nos produits et services.

Si vous avez d’autres préoccupations ou si vous souhaitez discuter de votre expérience, n’hésitez pas à nous contacter. Nous voulons nous assurer que vous êtes satisfait de votre achat.

Merci pour votre compréhension,
L’équipe Talishko​

Valutata 1 stelle su 5

I have waited 2 weeks and still haven’t…

I have waited 2 weeks and still haven’t received any update on when my hoodie will be posted!

26 marzo 2024
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Risposta di TALISHKO

Dear Shaun,

Thank you for sharing your concerns with us regarding your order #TO2956. We're truly sorry to hear about your wait and understand how disappointing delays can be.

We want to assure you that your hoodie was dispatched on March 26th and is currently on its way to you. It has been in transit for 7 days, which is within our estimated delivery window of 6-12 days as mentioned on our website. This timeframe is a part of our commitment to transparency, ensuring you have accurate expectations from the start.

Seeing a 1-star rating is disheartening for us, especially knowing your order is progressing within the expected delivery period. We deeply value your satisfaction and aim to provide clear, honest information regarding shipping times to prevent any disappointments.

We appreciate your patience and believe your order will be with you shortly. Should you need further assistance or updates, we're here to help. Your feedback is crucial in our ongoing effort to enhance our service, and we hope to turn your experience around.

Warm regards,
The TALISHKO Team

Valutata 5 stelle su 5

My package is taking ages to arrive

My package is taking ages to arrive. I ordered it on the 4th of February and it’s still not here. Is this normal? Please give me an update.

30/08/26 : Talishko reached out to me and made a distinct effort to make it right, which though two years later, I did still appreciate. They do care about their customers, and the initial delay is definitely made up for. Under new management, they are now a much better company.

18 febbraio 2024
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Risposta di TALISHKO

Thank you so much for updating your review, this means a lot to us! We're really sorry that delay happened under the brand's previous ownership, but we're glad our current team could step in and make it right for you. Comments like this are exactly what motivates us to keep improving. Thanks for your patience and for giving us the chance to fix it!

Valutata 4 stelle su 5

Nice clothes

They have nice clothes, it’s just on the pricier side.

17 febbraio 2024
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Risposta di TALISHKO

Hi Laurie,

We're glad to hear you like our clothing range! We understand concerns about pricing and are committed to offering the best value for the quality we provide. To make your shopping experience even better, we've defined a special 20% discount for you. Please use the code "LAURIE20" at checkout for savings on your next purchase. We believe in making our unique styles accessible and hope this discount enhances your shopping experience with us.

Warm regards,
The TALISHKO Team

Valutata 5 stelle su 5

We liked the quality of the product!

We liked the quality of the product but there was a mistake with the order. The mistake was mine so the company's customer support worked with me to resolve the issue and couldn't have been more prompt or cooperative. Thank you, I love talishko.

26 febbraio 2024
Non scritta su invito
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Risposta di TALISHKO

Dear MA,

Thank you for your kind words and understanding! We're so glad to hear you're happy with the quality of our products. Mistakes happen, and we're always here to help our customers resolve any issues as smoothly and quickly as possible. Your satisfaction is our top priority, and hearing that you love TALISHKO makes all our efforts worthwhile. We appreciate your support and look forward to continuing to provide you with great products and service.

Best wishes,
The TALISHKO Team

Valutata 5 stelle su 5

Must recommend!

I received my order much faster than I expected, however the size of my jacket was too big so I contacted customer service and they were great! They gave me multiple options of what they could do for me and were super understanding and efficient. Overall loved the quality of the jacket AND the fast communication with customer service. I’ll definitely be purchasing from this store again as well as recommending it to my friends!

22 febbraio 2024
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Risposta di TALISHKO

Dear Tania,

Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that your order arrived quicker than anticipated and that our customer service team was able to provide you with helpful and efficient solutions for the sizing issue. At TALISHKO, we pride ourselves on our commitment to customer satisfaction, from the quality of our products to the responsiveness of our support.

It's wonderful to know that you loved the quality of the jacket and were impressed by the fast communication from our team. Your positive feedback and intention to recommend us to your friends are the highest compliments we could hope for.

We're eagerly looking forward to serving you again and continuing to meet your expectations. Thank you for your trust in TALISHKO, and for spreading the word about your experience.

Warm regards,
Terra
TALISHKO Customer Support

Valutata 5 stelle su 5

Very satisfied with customer service!

Very satisfied with customer service. I ordered the wrong size sweatshirt, I contacted them and in record time they responded back to me. They changed my sweatshirt size before it shipped. I appreciate the quick action taken on their part. It saved me with the trouble of having to return my items. Very pleased with their service! 🥰

18 febbraio 2024
Non scritta su invito
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Risposta di TALISHKO

Dear Roy,

Thank you for sharing your positive experience with our customer service at TALISHKO! We are thrilled to hear that we could assist you promptly and efficiently with changing the size of your sweatshirt. Your satisfaction is our top priority, and we appreciate your kind words. If you have any more feedback or questions in the future, feel free to reach out. We look forward to serving you again! 🌟

Warm regards,
Terra
TALISHKO Customer Support

Valutata 5 stelle su 5

Great!

First-time buyer. Ordered a coat. Very warm, very high quality. Would order again!

29 gennaio 2024
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Risposta di TALISHKO

Dear Elisa,

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with your first purchase from TALISHKO and that you're loving the warmth and quality of your new coat.

It's fantastic to know that you're satisfied with your purchase and that you would consider ordering from us again in the future. We look forward to serving you again and providing you with more high-quality products that meet your expectations.

If you ever need assistance or have any questions, please feel free to reach out to our customer support team. We're here to help!

Valutata 4 stelle su 5

Good product but not sure I will buy again

I bought the Contrast Stitching Winter Coat. It was an international shipment and it was a bit confusing because I had to check every day on the web to see how it was going the shipment. After all, it wouldn't alert me of the state of my purchase through email. For the first few weeks, I thought I was scammed before seeing I could check through the web. The coat came looking exactly as it was shown in the pictures, and it's warm and comfy. I like most materials, even though the material on the inside is quite cheap (after one use it started to develop pilling). Also, the materials are not specified either in the tag on the coat or in the web, I don't like the lack of transparency in where the coat has been made and with what materials. The tag is pure gibberish.

But the coat is very warm, I have been using it every day since I bought it and I'm very happy with the purchase. The experience it's not the greatest and I have my reserves when it comes to international shipment, but I liked the product and I'm extremely pleased with my new coat.

15 dicembre 2023
Non scritta su invito
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Risposta di TALISHKO

Dear Yaiza,

Thank you for taking the time to share your feedback with us. We're delighted to hear that you're enjoying your Contrast Stitching Winter Coat from TALISHKO and that it's keeping you warm and comfortable during the winter days.

We apologize for any inconvenience caused by the lack of clarity regarding the shipment process. Your feedback regarding the communication during the shipping process is duly noted, and we'll strive to improve this aspect to ensure a smoother experience for our customers in the future.

Regarding the material quality and transparency, we appreciate your honest assessment. We take pride in the quality of our products and are constantly working to enhance our transparency. We'll certainly take your comments into consideration for future improvements, including providing more detailed information about materials and manufacturing processes.

It's fantastic to hear that despite the initial concerns, you're pleased with your purchase and finding the coat to be a valuable addition to your wardrobe. We're grateful for your support and hope to have the opportunity to serve you again in the future.

If you have any further questions or feedback, please don't hesitate to reach out to our customer support team. We're here to assist you in any way we can.

Warm regards,
Terra
TALISHKO Customer Support

Valutata 5 stelle su 5

I absolutely love TALISHKO!

I absoultely love TALISHKO! There hoodies are the best quality and stylish. I’m loyal customer, I’ve bought various items. I did have an issue where my hoodie was too big and the customer support were so quick to reach out and help me with the process to get a new one with the correct size!

27 gennaio 2024
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Risposta di TALISHKO

Dear Daisy,

Thank you for your incredible support and loyalty! We're thrilled to hear that you absolutely love TALISHKO and find our hoodies to be of the best quality and style. We deeply value your patronage and are grateful for your ongoing trust in our brand. We're delighted that our customer support team could assist you promptly with the sizing issue, ensuring you get the perfect fit. Your satisfaction is paramount to us, and we're committed to delivering exceptional service at every step.

Thank you for being a valued member of the TALISHKO community, and we look forward to continuing to exceed your expectations!

Valutata 5 stelle su 5

Great products and customer service

I received 2 great jackets from them, they are incredibly comfortable and look amazing. I had a problem with one of them getting delivered but the customer service responded and I received my full order. More than worth it, great quality and service!

10 gennaio 2024
Non scritta su invito
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Risposta di TALISHKO

Dear George,

Thank you so much for sharing your experience with us! We're thrilled to hear that you're enjoying the two jackets you received from us. It's fantastic to know that they're not only comfortable but also meet your style expectations. We apologize for the hiccup with the delivery of one of the jackets, but we're glad our customer service team could swiftly resolve the issue for you. Your satisfaction means everything to us, and we're committed to providing top-notch quality and service.

Thank you for choosing TALISHKO, and we look forward to serving you again soon!

Valutata 5 stelle su 5

First time ordering from Talishko

I was a little nervous ordering from this company as I had never heard of them. I need not have worried, everything was perfect. The quality of the coat I bought for my granddaughter was excellent. The communication from Talishko could not have been better.

28 novembre 2023
Non scritta su invito
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Risposta di TALISHKO

Dear Paula,

Thank you for giving us the opportunity to serve you! We understand the apprehension that can come with trying a new company, and we're thrilled that your first experience with TALISHKO was a positive one. It's wonderful to hear that the coat you purchased for your granddaughter exceeded your expectations in terms of quality. We strive to provide clear and timely communication to ensure a seamless shopping experience for our customers, and we're delighted that you found our communication top-notch. Your satisfaction is our priority, and we appreciate your trust in us.

Thank you for choosing TALISHKO, and we hope to have the pleasure of serving you again in the future!

Valutata 5 stelle su 5

Unboxing happiness: TALISHKO's streetwear magic! ⚡️

My recent shopping experience with TALISHKO left me thoroughly impressed with the quality and design of their products. When I had a question about my order, customer service responded promptly and ensured I had a solution. Thank you! 🥰

20 dicembre 2023
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Risposta di TALISHKO

Dear ilomilo,

Thank you for sharing your unboxing experience with us! We're thrilled to hear that you found happiness in our streetwear magic. It's fantastic to know that the quality and design of our products left a lasting impression on you. We take pride in providing products that exceed expectations and are thrilled that we could address your inquiry promptly and to your satisfaction. Your happiness is our priority, and we're grateful for your kind words and support.

Thank you for choosing TALISHKO, and we can't wait to bring more joy to your wardrobe in the future! 🌟

Valutata 1 stelle su 5

Nooit iets gaan bestellen hier!!! Oplichters

Trui voor mijn dochter besteld, duurde wat langer voor dat hij binnen was maar oké dat kan. De bestelde trui zou een maat S zijn maar lijkt wel een L. Ik wil deze terug sturen, retour aangevraagd zoals ze vragen op de site maar krijg op geen enkele manier reactie. Ik zou niemand aanbevelen hier iets te kopen. Nooit meer iets van het bedrijf gehoord!

6 ottobre 2023
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Risposta di TALISHKO

Dear Anne,

We're truly sorry to hear about your disappointing experience. Your satisfaction is of utmost importance to us, and it's disheartening to learn that we fell short of meeting your expectations. We apologize for the inconvenience caused by the delay in delivery and the sizing issue with the sweater you ordered for your daughter.

Our customer service team strives to address all concerns promptly and efficiently, and we sincerely apologize for the lack of response to your return request. This is not the level of service we aim to provide, and we understand your frustration.

We value your feedback and take your concerns seriously. Rest assured, we're actively investigating this matter to ensure that such lapses in communication do not occur in the future.

Please reach out to us directly at info@talishko.com so we can assist you with your return and resolve this issue to your satisfaction. We truly appreciate your patience and understanding, and we hope to regain your trust in our brand.

Thank you for bringing this to our attention, and we apologize once again for any inconvenience caused.

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