Absolutely love my Muse lamps! They are beautifully made and look fantastic. One of my original lamps was faulty, but this was replaced without any fuss. I was so pleased with them that I went on to... Leggi di più
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Scopri cosa dicono le persone
Tala is exceptional; it has beautiful products and amazing customer service. Eugene is a credit to the team with outstanding knowledge, patience and was super helpful answering all my questions, r... Leggi di più
Firstly the product: Bought 3x Core Recessed Spotlights + GU10 2200k Beautiful minimalist fixture and these bulbs are producing the best light of any we’ve ever bought. We have recommended... Leggi di più
I contacted them because my package arrived in regular shipment though I paid for express shipping. Their AI assistance was not able to help much but their team responded within 24 hours and provided... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.
Informazioni di contatto
25b Vyner Street, E2 9DG, London, Regno Unito
- 020 3026 3246
- customerservice@tala.co.uk
- tala.co.uk
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Risposta di Tala
Ordering, collecting and loving the products was easy...
Ordering the products I wanted was easy and guided by the lovely staff, I was able to order to the showroom and collect when it was convenient. The lovely receptionist helped me take my products to my flat round the corner.
Love the products, love that they're enviromentally friendly.. BIG Fan

Risposta di Tala
Fantastic lamp
Bought a reflection table lamp I’ve long had my eye on. Snapped it up in the sale directly on Tala for an absolute bargain. Now it has arrived it’s so nice, I would have still loved it at full price - but - they’re not currently full price so I’ve just quickly bought another in a different shape!!
FYI these ones don’t just look like table lamps, they’re almost sculpture like. The dimmer switch has a great range I really appreciate as I do struggle with bright lights sometimes. Very well packaged and easy to put together.
Delivery very good especially over Easter BH.
Thanks Tala!

Risposta di Tala
Stunning floor lamp from Tala
I bought the Echo floor lamp, which is absolutely stunning. I had to contact customer services as it has 7 bulbs and they arrived in different shipments over the space of a few days. The light was easy to put together. It’s not my first light from Tala as I love their products.

Risposta di Tala
The pendant lights are absolutely stunning
The pendant lights are absolutely beautiful and so carefully packaged. The quality is very evident with a lot of thought put into the design and ambience.

Risposta di Tala
Terrible service ordered two wall light…
Terrible service ordered two wall light only the bulbs have turned up. Customers service is rubbish no one answers or emails you back called 25 times Thursday finally got an answer Was assured our fittings would turn up today but haven’t I will be returning the bulbs for a refund terrible service for 500 pounds worth of lights.

Risposta di Tala
Lamps all fine, packaging really (really) poor.
Lamps all fine (I'm a regular purchaser). Packaging over-engineered, the amount and shear weight of it cannot be deemed to be green surely? Furthermore, every edge is covered by very (very) sticky tape that is almost impossible to remove. My understanding is packaging caked in tape won't be recycled. I also detest the polystyrene cheesy wotsits every box is stuffed with - what are we to do with them when we've picked them all up off of the floor other to put them in regular waste destined for land-fill? You need to do much (much) better Tala and I am surprised your B Corp. certifiers haven't picked up on this.
Thanks for reply Emma, perhaps you should advise people on what to do with the wotsits or peanuts as you call them.

Risposta di Tala
I am very impressed with the service…
I am very impressed with the service from Tala. The communication and excellent packaging were second to none. I am very pleased with my floor lamp, an addition to other lamps I have bought from Tala . Well done!

Risposta di Tala
Gorgeous and unique lighting
Gorgeous and unique lighting! We ordered the Enno pendant light for our dining room and it's perfect. Super speedy delivery too, will definitely be buying from Tala again!

Risposta di Tala
Excellent product and excellent…
Excellent product and excellent service. The item came swiftly and packaged really well. I would totally recommend Tala to anyone who is looking for high end good quality products.

Risposta di Tala
Overpriced and poor knowledge
I contacted Tala customer support to ask advice on bulb for a light. I was advised to order a disgustingly overpriced lightbulb and pay an astronomical amount in delivery.
I ordered the bulb they recommended (Gaia) from another supplier that charged a fairer price for postage, and the lightbulb was way too big for the fitting. It physically didn't fit.
Avoid! Over priced, and customer service are clueless.

Risposta di Tala
Review
When asked for a refund. It was na blunt “why?”. Also, no free return. For a £275 lamp you’d expect a free return esp when, if bought via another shop, I can return free of charge.If I were in future to buy a couple of different Tala lights (which are beautiful) and they sadly did not fit/match the area/room and needed returning, I would be out of pocket

Risposta di Tala
Beautiful design and quality products
Beautiful design and quality products. Packaged well and delivered safely and promptly. I will definitely be purchasing again and also good to buy BCorp!

Risposta di Tala
Excellent service from Tala
Excellent service from Tala, recently purchased 2 Elva light bulbs. Easy ordering, great comms and delivered within 2 days.
Thank you

Risposta di Tala
Items arrived on the due date
Items arrived on the due date, well packaged and in perfect condition. Great! Would recommend this company.

Risposta di Tala

Risposta di Tala
excellent product delivered on time…
excellent product delivered on time after they were out of stock when I first looked however the communication was outstanding

Risposta di Tala
Expensive but beautiful too
Very expensive lightbulbs. But very beautiful (frosted globes) and perfectly dimmable which is exactly what we wanted. Service is quick and packaging sufficient to protect bulbs but not create lots of packaging waste. If they last well, which I cannot comment on yet, they will have been worth the money.

Risposta di Tala
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