We used this company for a over a year. They retained a % of the funds received as "reserves" but after closing our account, they said it would take approximately 10 months to receive our final payme... Leggi di più
T1 Payments
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Scopri cosa dicono le persone
Closed my account unexpectedly, chased them for 5-6 days about a missing payout and then received a notice of closure "for reasons outside of T1 Payments control your account is terminated". They a... Leggi di più
I own my own Kratom business. I was recommended t1 by around 6 other business owners. I was hesitant as I have been burnt by an overseas processor that ended with me loosing thousands. I have now be... Leggi di più
Give the money back that u have blocked without any reasoning. You are unreasonable beings, every time there is proof provided to you (which you also ask for), you make sure to come up with a differen... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
T1 Payments offers same-day merchant accounts, flat-rate credit card processing, and liberal underwriting merchant services for new, established, experimental, or traditional e-commerce businesses.
Informazioni di contatto
18611 32nd NW, 89109, Las Vegas, Stati Uniti
- 1-866-518-2216
- a@t1payments.com
- t1payments.com
Le persone hanno visualizzato anche
These company provides SERVICE
These company provides SERVICE! We've never experienced a cc processor with customer service before!
3 giugno 2020
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Amazing service!
3 giugno 2020
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A++ Excellent service!!
3 giugno 2020
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Great team
Great team! They did a great job getting my site ready to start processing payments. Very professional!
3 giugno 2020
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Stay away
Stay away. We signed up in June of 2018, they held funds in reserve and then cancelled our account 6 weeks later without cause and would not give a reason. They are still holding those reserves 6 months later. We keep having to write legal @ t1payments.com and are sent back responses to just keep asking them for it.
Reserves are generally held for 120 days which is the length of time that a chargeback can be initiated this has now been nearly 6 months.
26 maggio 2020
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Risposta di T1 Payments
Thank you for taking the time to review T1 Payments. We apologize for your experience. However, this is the first we have heard of your complaint as we do not have a Pajuvt Putak identified as an owner of record in our system. If you would please contact us at customersupport@t1payments.com, we would be happy to look into the details of your account and discuss with you. Thank you.
Running a SCAM operation!!!
We were signed-up with this payment service provider called T1 Payments. In the beginning, they promised a lot of benefits with their services and everything went smoothly for 2-3 months. However, they started showing discrepancies and delays in the monthly payouts. After numerous complaints and countless hours on the phone with their agents, we decided to let go of their services. They said that they will be clearing the dues in the next 30-45 days, however, we’ve been trying to get a hold of them for 8-9 months and there’s no response from their side. Seems like they just try to lure in high-risk business and pretend as if they’re running a legitimate operation, however, they end up scamming people out of their money. T1 Payments doing something very shady and are surely running a SCAM operation!!!
26 maggio 2020
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Risposta di T1 Payments
Thank you for taking the time to review T1 Payments. We apologize for your experience. However, this is the first we have heard of your complaint as we do not have a Miguel Robinson identified as an owner of record in our system. If you would please contact us at customersupport@t1payments.com, we would be happy to look into the details of your account and discuss with you. Thank you.
Feedback
The onboarding was hassle free and I like how quickly they responded to my emails.
20 maggio 2020
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The people make the company great!
My experience with T1 Payments has honestly been great, and I've been able to get any issues taken care of quickly by customer support. Definitely would recommend using them for your high risk credit card processing needs!
19 maggio 2020
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Thank you T1!
Thank you T1 for always being able to work with. Jason was a huge help with getting my account set up and it made the start up process a breeze. Customer service is always easily accessible and very helpful. Also a big shout out to the finance department they did a great job of explaining my bill and fees so I know exactly where all my funds are going and what they are being applied to.
19 maggio 2020
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Great service!
Outstanding service! Helpful every step of the way. Thank you!
8 maggio 2020
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Exceptional Service
Honestly have never had a better Customer Support Experience anywhere else! The support team is the best! Ive has the pleasure of speaking to Joncardo, Zuly, Andres, and Javier and they are best! The integration was seamless and the specialist Jose was super friendly and knowledgeable.
6 maggio 2020
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Great Service !
4 maggio 2020
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Onboarding was very easy and efficient
Onboarding was very easy and efficient! The team was very responsive and always answered my questions. Thank you for your hard work :)
1 maggio 2020
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Best customer service around.
30 aprile 2020
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Exceptionally well organized team work…
Exceptionally well organized team work at T1 Payments.Every department is coordinated and display exceptional level of professionalism. Seven star customer service support especially during the current pandemic situation while every organization is working with limited resources. In my thirty five years of career this is the first time any organization has win my 5 star rating. I hope they keep the good work up.
23 aprile 2020
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Love these guys!
21 aprile 2020
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Always a great experience for Me and my…
Always a great experience for Me and my merchants! Everyone over at T1 is always a pleasure to work with and I will continue to make T1 my go to for my merchant processing needs! Hope
17 aprile 2020
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Awesome customer service
Awesome customer service! On boarding was lighting fast with the help of the T1 team. Want a fast, responsive and reliable processor? Look no further!
17 aprile 2020
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Been a customer for a few years now
Been a customer for a few years now. Customer service is always prompt and my issues are always resolved in a timely manner that I am very appreciative for.
Can't wait for next funding one day!
17 aprile 2020
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I worked with Alex and Hector at T1…
I worked with Alex and Hector at T1 Payments. I have never had such a positive experience with a merchant provider.
Received responses form my emails in literally minutes from both Alex and Hector.
Was able to call Alex and get in touch with him easily throughout the day.
When initially filing the inquiry on the website Alex called me the very next morning and we were off and running in no time.
Needed to have my account up and running within a few days and as a team working together we were able to get it done.
I was able to have my account on boarded within a few days.
It has been months and months working with different merchants to find one that actually cared about the customer.
I am extremely excited to have T1 payments as part of the team!
Thank you Alex and Hector.
You have both been great to work with.
- Josh S.
16 aprile 2020
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