Everything was nicely planned, including the train tickets, hotels and excursions. All I did was let SwissTours know where I would like to visit, and they arranged everything so nicely for me. The Swi... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The agent that I worked with was very responsive and helpful and answered all of my questions. It was easy to tailor my tour according to my preferred destinations and activities. We had nice window... Leggi di più
Our swiss experience went very good because of swiss tour specially roxanne our agent. She was very accomodating and answered all my questions. Our 16days itinerary was well written and so easy to fo... Leggi di più
L'azienda ha risposto
1). The routes, maps, and train connections provided were excellent. Everything was easy to follow, making our journey smooth and enjoyable. 2). The timings of the trains and the locations select... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Established in the year 1997, SWISStours is the leisure division and a 100% subsidiary of Swiss International Air Lines, Switzerland. With more than two decades of experience in the European travel market, we specialize in offering services and products that include Eurail passes, Swiss Pass, air tickets, hotels, apartments, sightseeing and excursions, Switzerland tour packages, wellness options, and tailor-made itineraries within the specific countries. Our strength is our well-travelled, friendly, and professional personnel who with their expertise ensure that our clients have the most memorable vacation. With its corporate head office in Zurich, Switzerland, and its operations headquartered in Mumbai, India, SWISStours also has a local network of 8 branches in India and various overseas offices. PLEASE NOTE: WE ARE NOT THE SWISSTOURS BUS COMPANY BASED IN GENEVA!
Informazioni di contatto
Urmi Estate, 10th Floor, 95, Ganpatrao Kadam Marg, Lower Parel West, 400 013, Mumbai, India
- +91 22 6128 2400
- contact@swisstours.com
- swisstours.com
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Thoughtful and careful planning for old…
Thoughtful and careful planning for old couple. Excellent directions on the itinerary on how to get to your reserved hotel.
One star casualty can be credited to Glacier express and the hotel in Montreux

Risposta di SWISStours
Urvi really helpful
Urvi you are really very helpful. I appreciate your extended support. You are very knowlegable, Passionate for work. I will definazrly recommend to others.
Very happy with exprience. super awesome 👌

Risposta di SWISStours
All hotel locations were very good
All hotel locations were very good. Bus or tram stop was just 1 min walk from our all hotel locations (Vienna, Munich, Grindelwald, Luzerne and Zurich) so was easy to commute in the city and to the international airport.

Risposta di SWISStours
Swiss yours was very helpful and guided…
Swiss yours was very helpful and guided us true Evrey process from making booking until the end.
Would recommend these people
Top priority service they provide
And quick response when it comes to any questions.
I am from Barbados and book this tour operator

Risposta di SWISStours
Wow!!
Wow what a day! And what a great tour guide Carl! He wend above beyond with our group he organised it so well. Also answered all my questions going up chamonix Mont Blanc. What a fiery helpful friendly guy!! Thank you Carly tiana from Newcastle

Risposta di SWISStours
The service delivered by Swiss tours is…
The service delivered by Swiss tours is impeccable. Quick resolution of my query, however would be great if calls were attended round the clock.

Risposta di SWISStours
11 Days Tour of Swiss Mountains
Hi Team SWISStour,
I am very glad that I got your company to organize my tour of Switzerland.You have a wonderful staff by the name of Arnaz, she had planned it very very well for my group of 7. We were in Switzerland for 11 days and stayed in various hotels. The location of the hotels provided were all startegically located and very very nice.
Thank you Arnaz for making my trip a memorable one. Will keep in touch.

Risposta di SWISStours
4 Weeks family Europe vacation
We recently travelled to Europe for a 4 weeks family vacation. We covered 7 cities in 5 different countries. Roxanne did all our hotels/apartments bookings and most of the tours in most of the cities. She also did all our intercity transport tickets by trains or buses. Because of her arrangements, everything was smooth & seamless for us since we landed in Europe till we left. She also planned our days meticulously and recommended different options for us from which we could choose. Everything we did & everywhere we visited was a great experience. She has amazing knowledge of Europe and it's as if she had a detailed street map of all these cities on back of her hand. On a few occasions I texted her from any random place in any city & she used to tell me how we could reach where we wanted to go. She did a thoroughly professional job of planning this trip for us. I'll definitely approach her whenever I plan a trip to Europe again. Thanks a lot again Roxanne for everything you did for us.

Risposta di SWISStours
Honeymoon to Europe
Hi,
I have just returned from my honeymoon to France and Switzerland which was planned entirely by Swiss Tours and it was a wonderful experience!
Swiss Tours exceeded all expectations and left us with memories to cherish for a lifetime.
From the stunning landscapes of the Swiss Alps to the charming cities like Zurich and Geneva, every moment was filled with awe and wonder. The well-planned itineraries, knowledgeable guides, and impeccable service made our journey smooth and enjoyable.
Switzerland truly stole our hearts, and we highly recommend Swiss tours to anyone seeking a captivating and unforgettable adventure.

Risposta di SWISStours
Terrible experience
Terrible experience, before purchasing the tickets I asked on whatsapp, was persistent about my timings and even when I asked a month prior to my usage of the pass I never got an amswer from the customer service team. I spoke to the manager Arnaz Antia and all she did was raise her voice instead of even trying to help after the lack of communication from her and her team. Hope this isn't only a review but I am helped and this matter is taken care of as it should.

Risposta di SWISStours
Misleading website timings.
I booked transfers from Chamonix to Geneva as the website claimed it took 70 minutes. On our way to Chamonix it stopped in the centre of Geneva and took 1hr 45, which wasn't made clear on the website. My dilemma then was that the return coach was due to leave Chamonix at 8:00am and my flight was booked for 10:05am. I knew i was cutting it fine, so I emailed them 2 days in advance to ask if they could clarify what the return journey time was. I heard nothing back. The bus driver on the morning explained all buses stop in the centre of town, with exception to the 12:30pm. This isn't obvious on the website at all. Do not rely on the timings.

Risposta di SWISStours
Why do are paymentd go directly to…
Why are payments going directly to India, when buying their Swisstour package?
Is it legit?

Risposta di SWISStours
Rude driver
Feb 21,2023 booking was 12:45
Driver was angry as we were “late”. The rest of the family was already in the bus. But….but…we arrived 12:38, we even apologised but he was still angry. He was swearing in polish, did not occur to him that we could understand it. WE WERE NOT LATE! On our way back chamonix to geneva airport, (feb 24 at 10 am) i heard the another driver giving our driver the leeway saying your schedule is tight so take the airport one. They were both cool, a passenger arrived at 9:55 no fuss. We drove out of the place at exactly 10 am.
I have photos to prove the time we arrived by the bus (feb21) also when we left chamonix (feb24)

Risposta di SWISStours
This company has terrible policies
This company has terrible policies. I arrived at Geneva early and was able to make an bus to Chamonix. There were seats in the bus. The driver said he would have to charge me 30 Euros. I only paid 9.95 CH for my ticket. This company is just ripping people off.

Risposta di SWISStours
Swisstours is your go-to travel agency…
Swisstours is your go-to travel agency for travel all around Europe, especially Switzerland. Their customized packages curated by experienced, well traveled agents will help make your trip exactly how you are looking for it to be. With abundant knowledge and resources, the agents at Swisstours are well versed and so easy to deal with. I would 10/10 recommend Swisstours for your travels!
Swisstours!!!!!
Swisstours being an extended arm of the renowned Swiss International Airlines with a fleet of well trained staff wirh an extensive product knowledge offer the customers to explore on their own, Switzerland and the neighboring countries. Exclusive competitive packages to suite the customers needs as per their budget with no compromise to enjoy the paradise of Switzerland at their pace , convenience and strength. Strongly recommend to explore the natural beauty and bliss of Switzerland only through Swisstours, having enjoyed my own experience.

Risposta di SWISStours
Best Switzerland tour operator.
Best Switzerland tour operator.
All the excursions , apartment of Switzerland are the best , very much satisfied with the service.

Risposta di SWISStours
Specialist for the whole of Europe
Amazing Switzerland packages. Professional team who guides passengers for their dreams to visit Switzerland. SWISStours is a specialist for not only Switzerland, but the whole of Europe as well.
100% reliable and like the tagline says - Holidays are Swiss made 😀👍🏼😍

Risposta di SWISStours
Have traveled through SwissTours & have…
Have traveled through SwissTours & have had an absolutely seamless experience. Planning and execution was on-point! Thanks so much.

Risposta di SWISStours
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







