SwissMade Watch Service Centre Recensioni 32

TrustScore 4.5 su 5

4,6

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was nervous using a company I had never used before but took a leap of faith with my Omega Planet Ocean Seamaster and contacted them regarding a badly needed service. From start to completion SwissM... Leggi di più

Valutata 5 stelle su 5

It was by chance that I was given the details of SwissMade, I had tried so many places to service my precious watch but no one could help as it had to have specific parts sent from Switzerland. As so... Leggi di più

Valutata 5 stelle su 5

Swissmade provide a highly professional service and I cannot recommend them enough. My Ebel watch was seriously damaged by a local repairer and needed a new middle case, service and battery. I am so... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am so happy. I have had my Tag Heuer watch for 20 plus years and love it. I have taken it to Tag previously as it was losing on average 5 mins per week and they didnt fix it. I noticed it was getti... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di riparazione orologi da polso
  2. Costruttore di orologi
  3. Produttore di orologi
  4. Negozio di orologi

Scritti dall'azienda

SwissMade is the UK’s leading watch servicing and repair specialist. We offer exceptional service with fast, fully certified and fully insured watch repairs by post or in person at our London, Hatton Garden workshop. SwissMade are an Official UK Service Centre for Baume & Mercier, Rolex, Cartier, TAG Heuer, Ebel, Omega, Tissot, Fortis, Balmain, Hamilton, Longines and many more luxury watch brands. All watch repairs are carried out with manufacturer supplied original parts with Swiss-level precision and care.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

32 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic service

Fantastic service. Did an amazing juggling their schedules to meet a personal gift deadline.

16 gennaio 2026
Non scritta su invito
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Risposta di SwissMade Watch Service Centre

Hi Mr Dickson,

It was a pleasure assisting you with the repair and Full Service of your TAG Heuer and were delighted to have it back to you in time for your son's birthday.

Thank you for choosing SwissMade.

All the best

The SwissMade Team

Valutata 5 stelle su 5

the real deal

These guys are the real deal - professional, knowledgeable, friendly-no task is too small. Recommend 100%

7 gennaio 2026
Non scritta su invito
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Risposta di SwissMade Watch Service Centre

Hi Laura,

Thank you so much for your kind review and we were delighted to help you with your watch battery replacements in our Hatton Garden Workshop.

All the best

The SwissMade Team

Valutata 5 stelle su 5

Tissot incident

Had a Tissot that fell on the floor and sprung open! It is a few years old, mind. Sent it to Swissmade and after a decent length of time I got my fully serviced, polished watch back looking as good as new.
Highly recommended.
I also own an Omega Seamaster so guess where I will be having that serviced? :-)

12 dicembre 2025
Non scritta su invito
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Risposta di SwissMade Watch Service Centre

Hi Mr Griffiths,

Thanks you so much for your kind review and it was our pleasure to repair your Tissot Watch and bring it back to it's best.

All the best

The SwissMade Team

Valutata 5 stelle su 5

Incredible service

Incredible service. They managed to fix my Rolex Datejust when numerous others couldn’t. Their repair from home process was faultless as was the team and communication. All done in 2 weeks and significantly cheaper than other repair centres. Couldn’t be happier - thank you!

19 settembre 2025
Non scritta su invito
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Risposta di SwissMade Watch Service Centre

Hi Mr Barth,

We were delighted to assist you with your Rolex Datejust Repair and Service and thank you for your kind review!

Kind regards

The SwissMade Team

Valutata 5 stelle su 5

High quality and quick service

Absolutely fantastic, I sent my mother’s vintage Longines to SwissMade in a bad state. The watch hadn’t worked for years, the crown was broken, and the old strap and clasp were in bits. I got a very reasonable quote for a new strap and full service shortly after posting it. Within 2 weeks, I received the watch, and it looked brand new. So happy to be able to wear it again!

29 agosto 2025
Non scritta su invito
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Risposta di SwissMade Watch Service Centre

Hi Iris,

Thanks so much for the kind review and for entrusting your cherished Longines with us.

It was a pleasure to bring it back to life and we hope you enjoy it care free for years to come.

All the best

The SwissMade Team

Valutata 5 stelle su 5

Ebel wave watch 45 years old

I have an ebel wave watch 45 years old. And took in I for a service as had crack the face. Nervous to hand it off to a specialist and was very pleased with level of attention they gave the process. Had the right parts, and came back looking gleaming. Great communication throughout which was a plus - as don’t often get the great customer care with the old watch specialists!

10 settembre 2025
Non scritta su invito
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Risposta di SwissMade Watch Service Centre

Hi Will,

It was our pleasure to repair and service your beautiful Ebel Wave and thank you so much for the kind review.

The only thing that makes us happier than restoring vintage watches is positive reviews from happy customers so thanks for making our day.

Kind regards

The SwissMade Team

Valutata 5 stelle su 5

Watch returned as Brand New

Delighted with Swissmade Service Centre.
Such efficient and friendly Staff.
My watch has been serviced and returned in brand new condition despite its vintage years.
Love my watch and am so grateful for their incredible high standards.

2 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great Company with friendly customer servuce

I have visited this lovely company with several of my ebel watches over the years and they could not be more helpful (particularly Elizabeth) The service is quick and I am confident that they will always do a good job. I have also recommended them to friends of mine who were also very satisfied with their service. I would have no hesitation in recommending them indeed.

21 maggio 2025
Non scritta su invito
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Risposta di SwissMade Watch Service Centre

Hi Jane,

Thank you so much for your kind review and for choosing SwissMade!

We really appreciate the business, feedback and referrals so thank you.

All the best

The SwissMade Team

Valutata 5 stelle su 5

Sorted out my watch after another company damaged it.

I have just collected my watch from Swissmade who have serviced my Baume & Mercier quartz watch. Even though I did not pay for the polish and cosmetic refersh (just a basic service and new crown) it has come back looking like new. I wasn't originally planning on using them but the company I first selected (see my other review!) damaged the case quite badly and I needed someone to quote to repair the damage. Swissmade took time to inspect the watch and quote for repair using B&M parts. I was really imprfessed with the care they put into my watch even though it was not certain they would get any busienss from me. The other compnay eventually repaired the damage at which point I got Swissmade to carry out the service, which I am very pleased with. The turnaround time was about 6 weeks (parts they needed were not in stock) and the service and new crown cost £415 which is not cheap but I feel is reasonable value. The watch was returned with a 12 month warranty. I will use them again.

Update: a year on and the watch is still keeping perfect time and has been 100% reliable.

23 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

1956 omega sea master

My 1956 omega sea master was expertly repaired and serviced by you . I was absolutely delighted with the workmanship and attention to detail .

26 maggio 2023
Non scritta su invito
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Risposta di SwissMade Watch Service Centre

Hi David,

Thanks so much for the kind review and it's been a pleasure to bring your vintage Omega Seamaster back to life!

A truly stunning timepiece and our expert watchmakers were delighted to have it in the workshop.

All the best

The SwissMade Team

Valutata 1 stelle su 5

Very slow and no updates

They've had my watch since the 2nd June. Keep moving the goal posts - 4 weeks, 14 weeks. No updates unless you chase.

17 agosto 2021
Non scritta su invito
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Risposta di SwissMade Watch Service Centre

Hi Crystal.

Thank you for your feedback and so sorry for your frustration.

As mentioned your watch required numerous parts to be repaired and sadly some had long lead times with the manufacturer. We notified you of this prior to proceeding with the repair.

We're glad you finally received your revived watch once all brand parts were delivered.

All the best

The SwissMade Team

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