Purchased InsLemon on 2.6.26, error made also thought I was buying from an Australian Company. Tried to cancel order straight away, response was order had already been processed. Been trying since pur... Leggi di più
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Scopri cosa dicono le persone
-DO NOT ORDER FROM SWIMLEMON! -WORST ONLINE ORDERING COMPANY EVER DEALT WITH -NOW INTO 4TH MONTHS AND SUMMER IS ALMOST OVER. -AFTER CONFIRMATION OF ORDER DISPATCH THEY "LOST" OUR ORDER -YOU WIL... Leggi di più
L'azienda ha risposto
Incredibly unprofessional, never received swimsuit after waiting over 2 months. Decided to read reviews while waiting, wish I had read them before ordering could have saved time and frustration. Pai... Leggi di più
L'azienda ha risposto
Bikini was completely different to one advertised both in colour and design, there was some similarities so looks like rip off the design, to top it off it didn’t fit. Not happy and as I live in NZ... Leggi di più
L'azienda ha risposto
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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So far I’ve had a great experience…
So far I’ve had a great experience shopping with SwimLemon! They shipped my item right away and have been very personable with their customer service! I can’t wait to get my bathing suit! Unfortunately, the suit is too small :(

Risposta di Swimlemon
Not only will your swimsuit arrive over…
Not only will your swimsuit arrive over 2 months after ordering...but when it does, it will be the wrong one. Then, they will refuse a complete refund because they insist that they sent the correct one.
I've never left a bad review for a company before, but congrats SwimLemon...you get the honor of my first!

Risposta di Swimlemon
Caution!!!
Caution!!!! If you normally wear a U.S. size S (4,5,6) you need to order LARGE!!! The website is beautiful and easy to use so that is worth a star or two but thats where it ends. The Asian size charts are NOT the same as US or UK (even though all the models on the site look tall). Also, you can forget returning the suit, it is complicated and costs $15-$20 to ship back to China. You are not guaranteed a refund either! Read the return rules before ordering. ****Order with extreme caution****

Risposta di Swimlemon
Horrible quality Cheap and Nasty AVOID!!!
Horrible quality product!!
Read the reviews and avoid this company like the plague...... WARNING WARNING
Photos look nothing like what you receive
Sent from cheap Chinese factory directly
A 3yr olds ballet leotard looks better
Not worth $2.00!!!
You can’t rerun your items their return section closes down every time you try to complete the rerun and this is intentional.
They won’t reply to your email but reply here to a review about a lie that they’ve tried to make contact with you!! Still yet to get a reply email to my email or my wife’s.
Amex now involved to recoup money that is basically down the drain.
The photos are NOT what you will get in the mail photos are of a professional piece - you get in the mail items that are knockoffs of the poorest quality directly from a Chinese factory.
WARNING READ ALL THE BAD REVIEWS - Don’t think for one second you’re getting yourself a bargain!!! Run away as fast as you can from these deceitful online thieves! You’ve been warned like all the other bad reviews!

Risposta di Swimlemon
Beware of shipping timeframes!
Placed an order 2 days ago to now find out shipping estimate is 10-25 business days? That’s insane..it’s 2019! Update: 4/2/19 - still no swimsuit! Went on spring break and already returned home. No
Shipping updates!!

Risposta di Swimlemon
Shopping on the website was easy and…
Shopping on the website was easy and the prices were fair. I look forward to receiving my product, the items i purchased are really cute so i hope they work out for me. If the don't, they are 100% return guaranteed which is great!

Risposta di Swimlemon
Bathing suits may be okay but you can’t get them.
I don’t know if the bathing suits are any good or not but they said shipped on 2/24 and I have not received, not any response to inquiry. If I had realized this was a ship from China or Hong Kong, etc site I would not have ordered, having terrible experience with one of those companies in the past. I still hope to get the suit and they have already charged me. I’ll ask credit company to negate charges in not received in next ten days.

Risposta di Swimlemon
I loved all of the styles!
I loved all of the styles, colours and fabrics! My first online purchase was easy and I received confirmation by email immediately. I highly recommend!

Risposta di Swimlemon
Bikini was completely different to one…
Bikini was completely different to one advertised both in colour and design, there was some similarities so looks like rip off the design, to top it off it didn’t fit.
Not happy and as I live in NZ not keen to pay for return postage.
Avoid website, the model looks European but product made in China.
Disappointed with dishonest advertising.

Risposta di Swimlemon
I RETURNED MERCHANDISE BUT WAS STILL NOT GIVEN REFUND
I RETURNED MY STUFF TO YOU IN APRIL AND STILL HAVE NOT SEEN A PENNY!
I WAS GIVEN AN ADDRESS IN SPAIN.
I SENT MY STUFF IN APRIL.
I HAVE STILL NOT BEEN PAID. NOONE HAS COMMUNICATED TO ME!
I AM USING ALL CAPS BECAUSE I AM SCREAMING. I HAVE LITERALLY NEVER ENCOUNTERED SO INEPT OF A COMPANY.
This company is terribly difficult to use, not available via phone or email, takes a long time to arrive, quality is poor, fit is worse, and HORRIBLE AT RETURNS!, and here i found another review. . . wish i would have read this before I got involved. But now I *will* use this woman's experience to save a bit of time in typing further:
"UNREASONABLE RETURN EXPERIENCE
i knew it was going to ship from abroad so i was not upset at the long wait time. but when i was ***not happy with the material and cut of the suit**, my trouble started. the websites states "easy return" but it was ANYTHING but. . about a month into this aggrevation and I can not figure out how to contact them to get a refund. . . DO NOT BUY.
first i tried to do the on line return, my order number was not found
i tried to write an email, facebook message
and waited for days. . . ."
I do not mind if companies are coming from other countries. I do not mind delays, either -- but I MUST be able to return merchandise that is ill-fitting and poorly made.

Risposta di Swimlemon
First experience with Swimlemon
First experience with Swimlemon
I have bought a Swimsuit and a shirt-dress..
The good thing is that the delivery is not too long and you have a clear follow-up of your purchases.
I am very satisfied with the swimsuit .. except that the color is not exactly the same as on the picture... but it's still nice.
Regarding the shirt-dress though I am very disappointed with the size.. I think it's better not to buy one-size clothes if you are tall as it will definitely be too small !!

Risposta di Swimlemon
swimlemon in your shopping list .. it’s a must
Excellent service ...give discount for the first purchase .. good buy..

Risposta di Swimlemon
A bikini in great colours which I…
A bikini in great colours which I absolutely loved with so many images (modelled and just of the bikini itself). The website was great too! So easy and quick! Thanks

Risposta di Swimlemon
The suits are super cute
The suits are super cute, comfortable and i got lots of complements when wearing them.

Risposta di Swimlemon
I purchased a bathing suite from …
I purchased a bathing suite from this company February 13th and still have not received an email confirming my order is being processed, let alone shipped. I am receiving tons of emails from them so I know they have my correct information. I feel this company is a scam. I thought I was buying from a US based company...

Risposta di Swimlemon
Still waiting for my swimsuit
Still waiting for my swimsuit, ordered 36 days ago, to arrive.

Risposta di Swimlemon
Wow!
Wow! Admittedly, I was a little concerned about ordering once I read some of the reviews about slow shipping, etc. I’m thrilled to say that I had no such experience. In fact, they remained in continuous communication with shipping updates from the day I ordered to the day it arrived at my home in Texas 13 days later in perfect condition. I truly appreciate this level of service & the suits are both beautiful, true fit, true color & well made. 100% satisfied future return customer! Heading to St. Bart’s!

Risposta di Swimlemon
UNREASONABLE RETURN EXPERIENCE
UNREASONABLE RETURN EXPERIENCE
i knew it was going to ship from abroad so i was not upset at the long wait time. but when i was not happy with the material and cut of the suit, my trouble started. the websites states "easy return" but it was ANYTHING but. i'll detail my experience below but basically I paid $15 dollars to try on a low quality swimsuit and about a month into this aggrevation, have not yet received my refund. DO NOT BUY.
first i tried to do the on line return, my order number was not found
i tried to write an email, facebook message and waited for days before someone got back to me and said they would help me process the return
I sent the info they asked for. another two days before they sent me a shipping label. IT WAS TO A TOWN IN TENERIFE, SPAIN. that's right the european country.
They instructed me to not use fedex or ups. Only USPS. GUess how much USPS charges for shipping to spain? that's right, $15.
I bought a swimsuit for $30 and spent $15 sending it back. If I sent it like they asked with tracking it would have cost me $34 dollars that's right, more than the suit.
NEVER EVER EVER BUY FROM THEM. I WOULD RATHER BURN MY DOLLARS AT LEAST THAT WILL MAKE A FUN INSTAGRAM.

Risposta di Swimlemon

Risposta di Swimlemon
This website is a scam
This website is a scam. I ordered two suits. One arrived after a very long time and the sizing was completely wrong. The other never arrived from China. Then when I tried to contact the company, they did not respond and the phone number listed on the website is fake. Do NOT order from this site.

Risposta di Swimlemon
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