Purchased InsLemon on 2.6.26, error made also thought I was buying from an Australian Company. Tried to cancel order straight away, response was order had already been processed. Been trying since pur... Leggi di più
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Scopri cosa dicono le persone
-DO NOT ORDER FROM SWIMLEMON! -WORST ONLINE ORDERING COMPANY EVER DEALT WITH -NOW INTO 4TH MONTHS AND SUMMER IS ALMOST OVER. -AFTER CONFIRMATION OF ORDER DISPATCH THEY "LOST" OUR ORDER -YOU WIL... Leggi di più
L'azienda ha risposto
Incredibly unprofessional, never received swimsuit after waiting over 2 months. Decided to read reviews while waiting, wish I had read them before ordering could have saved time and frustration. Pai... Leggi di più
L'azienda ha risposto
Bikini was completely different to one advertised both in colour and design, there was some similarities so looks like rip off the design, to top it off it didn’t fit. Not happy and as I live in NZ... Leggi di più
L'azienda ha risposto
1,2
Pessimo
1K recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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I love the styles that Swimlemon sells
I love the styles that Swimlemon sells! Very unique and the swimsuit I found was exactly what I was looking for. I would most definitely recommend them to others.
15 aprile 2019
Non scritta su invito
Risposta di Swimlemon
Hi Lillian,
We thank you for taking the time to provide us your feedback and we are looking forward to recommending us. Also, feel free to contact us if you have any concerns, we are happy to assist you.
Have a great day!
Browsing the site was super easy
Browsing the site was super easy, I could click in and out of it and everything saved. I ordered 9 items and was given 15% off for including my email. I paid to receive my purchase in 7-14 business days. I will update when my items arrive!
14 aprile 2019
Non scritta su invito
Swim Lemon has great swimsuits
Swim Lemon has great swimsuits! Very cute and good quality. The shipping of your product takes quite some time to get to you (depending on where you live and your carrier), but it is worth the wait.
13 aprile 2019
Non scritta su invito
Risposta di Swimlemon
Hi Cortney,
We love to hear that compliments and it is our pleasure to provide our valued customer a high-quality standard item. We hope you will continue to do business with us.
Looking forward to your next purchase.
Have a great day!
Easy to order and great website
Easy to order and great website! Looking forward to receiving my purchase!!!!
12 aprile 2019
Non scritta su invito
Risposta di Swimlemon
Hi Brittany!
We want to thank you for the great review and for sharing your shopping experience. Rest assured that we are doing our best to improve and make the page options much easier for everybody.
Again, thank you and we appreciate your feedback. Thank you for your purchase and have a great day!
Do not ever order from here
Do not ever order from here. I received 2 items and they were both to small. They need me to send pictures back to them. Never heard of that before. I have been trying to reach someone to be able to return and get my money back. I am getting ready to report them to the better business bureau. Never again
12 aprile 2019
Non scritta su invito
Risposta di Swimlemon
Hi Christine!
Our sincere apologies for the negative experience you had. Your feedback is important and we would like to make things right. We have sent a direct message to your inbox. We humbly ask you to check it. Thank you.
Risposta di Swimlemon
Hi Mantha!
You’re the best. Thank you again for sharing such a positive experience. It means the world to us.
Absolute nightmare!!
Absolute nightmare!!! Easy order but return is a different story! I have been trying to return swimsuits since I received them in March and have had nothing but a run around. No where can you find a return address other than on outside of package which from Hong Kong!! The caption is easy returns is NO WHERE NEAR THE TRUTH!!! Read the reviews !!
11 aprile 2019
Non scritta su invito
Risposta di Swimlemon
Hi Wanda!
We are devastated to hear you had such a bad experience with us. But please trust us, this is not a usual occurrence in our business. We want to address all your concerns and see that something like this never happens again.
Save yourself the headache and trouble…
Save yourself the headache and trouble and order off of a sight that you can trust. Shoddy made merchandise and return policy is the worst. I learned my lesson. Thumbs down SWIMLEMON
10 aprile 2019
Non scritta su invito
Risposta di Swimlemon
Hi Linda,
It saddens us deeply that you as a customer have not beWe would like to offer our sincerest apologies for any inconvenience we may have caused you. We understand that there's been some miscommunication treated well, leading you to write this review. But providing excellent customer service is one of the pillars of our business. We sent a message to you in regards to your concern. We would highly suggest checking your inbox.
Took over two months to arrive with no…
Took over two months to arrive with no way to check on it. WHat arrived what completely different from the description, cheap material, wrong size, looked horrible and cheap. No way to return now of course. Will never deal with this scam again.
10 aprile 2019
Non scritta su invito
Risposta di Swimlemon
Hi Tatyana,
We are sorry to hear your negative feedback. We can definitely help you out with your concern. All we want here is to resolve each of customers issue. We have sent you a message in regards to your concern. Please check your inbox and looking forward to hearing from you.
This website is great!
This website is great!! So easy to maneuver through and the checkout process was so fast and easy. Received a discount code through my email and it applied with out a hitch. Would definitely recommend this site to everyone!!
10 aprile 2019
Non scritta su invito
Risposta di Swimlemon
Hi Daniela!
Wow, we are glad to hear that you love the check out process, and we agree, the site is really easy to navigate. We really appreciate your business. Please let us know what we can do for you in the future.
Risposta di Swimlemon
Hi Jolie!
Thank you for giving us your valuable feedback. We are improving our product, each day, day by day. So, it's great to know that our customers are loving it. If there are any other features that you'd like to see, please do let us know.
If I could give zero stars I would
If I could give zero stars I would. Swimsuit took very long to arrive, almost two months, and when received it was cheap material, not like what was pictured. In addition, the top was too small. I asked to return the item, at my expense, in order to obtain a refund but keep getting pushed to exchange the item. I don't want an exchange, I want a refund for my purchase! I followed all the steps exactly for my return (including photos of item, receipts, etc.). I keep receiving multiple emails offering again, an exchange, but no refund. Seems counterintuitive to their website which states "Easy Returns". Buyer beware...
9 aprile 2019
Non scritta su invito
Risposta di Swimlemon
Hi Carole!
We are sorry you were disappointed with the quality of your item. We will definitely share this feedback to the supplier. We truly apologize for your experience and your feedback is important and we would like to make things right. We have sent a direct message to your inbox, kindly check it. Thank you
Cant wait to get my swimsuits in
Cant wait to get my swimsuits in. I have been looking on line for several days. Easy site to follow.
9 aprile 2019
Non scritta su invito
Risposta di Swimlemon
Hi Steve!
Great, thank you so much for commending our shop. If you need further assistance we are always happy to help.
Easy Sizing chart makes choosing correct size a breeze
I saw this bathing suit worn by a friend and had to have it. I really appreciated how they made the sizing easy to see and dicipher so that you can make sure to get your right size the FIRST TIME. Easy check out and super cute suits to choose from. I can't wait for my bathing suit to arrive for my trip to Mexico
9 aprile 2019
Non scritta su invito
Risposta di Swimlemon
Hi Gina!
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. We are sure that once you receive your item, you will definitely love it.
Easy purchase - low prices !
easy website, great swimsuit options and amazing prices
9 aprile 2019
Non scritta su invito
Risposta di Swimlemon
Hi Christie!
We want to thank you for the great review and for sharing your shopping experience. Rest assured that we are doing our best to improve and make the page options much easier for everybody.
Again, thank you and we appreciate your feedback. Thank you for your purchase and have a great day!
Easy ordering experience
5 aprile 2019
Non scritta su invito
Risposta di Swimlemon
Hi Donna,
Our webpage is designed in a simplistic way for the convenient of your customers. Also, thank you for your feedback.
Have a great day!
Tall girls: choose larger size
It took a while for delivery, which was fine, but know that if you're ordering for a particular trip/event.
Sizes are a bit smaller than stated, and if you are long in the torso, go up at least a size for one-piece suits.
Trying to return one now and it's difficult to navigate, as I'm supposed to provide a picture, even though it's a size issue.
3 aprile 2019
Non scritta su invito
Risposta di Swimlemon
Hi Smile!
We are sorry to know regarding the item that you received. We know this is hard on your part since the item did not meet your expectation. We assure you that this issue will be raised in our higher department.
Beautiful bikinis and easy to order
3 aprile 2019
Non scritta su invito
Risposta di Swimlemon
Hi Anne,
Wow, we are glad to hear that you love the check out process, and we agree, the site is really easy to navigate. We really appreciate your business. Please let us know what we can do for you in the future.
Great! So far...
I have never ordered from SwimLemon before, but so far I have had a great experience. Ordering was quick and easy! I'm giving them four stars because I haven't get received my order, however, I have a few friends who have ordered from here before and they say it is great! I am so excited to receive my swimsuit!
3 aprile 2019
Non scritta su invito
Risposta di Swimlemon
Hi Lauren,
Thank you for taking the time to leave us a wonderful review, it was a pleasure to hear that from our valued customer like you. Rest assured that we will always provide an excellent customer service. Looking forward to your next purchases.
First amazing experience!! Exceptional service & prices!!
My first experience with shopping with this adorable company has been an absolute delight!
The suits are SO cute & on-point.
I feel like I’m in a boutique, but on-line!
I am very reluctant to buy suits on line... but this was irresistible, especially with the awesome prices!
I’ve never paid this little of an amount for a swimsuit.
(Thank goodness because I didn’t even use or see the 20% off coupon in my in-box for my first purchase.)
I even went back for a second one!
After I try them on... I’m sure this will be my favorite store.
If not, easy to return & try again.
I have already received more coupons & a personal message from the CEO... how nice?!
I just can’t get over how polite they are with every step.
I will be back & highly recommend shopping with Swimlemon!
This is the best experience I’ve had shopping & I do a lot of it, thank you!!
MDG
2 aprile 2019
Non scritta su invito
Risposta di Swimlemon
Hi Maura,
Thank you for taking the time to leave us such a beautiful review. Most people don't bother to leave reviews about positive experiences non incentivized, and that's what makes you the star. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.
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