Всім раджу цю компанію! Спочатку не був впевнений, що все буде гуд і зробив замовлення накладеним платежем, але все в строк, як і обіцяли на сайті доставка до 10 днів. Моя посилка приїхала на 9-й.... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Absolutnie odradzam. Zostałam oszukana przez Swimaholic w sprawie terminu dostawy. Mimo informacji na stronie, oraz wielokrotych zapewnień w mailach, że paczka będzie u mnie 19.12 - nie dotarła na cza... Leggi di più
L'azienda ha risposto
Купил три недели назад трубку для плавания, мало того что почему то товар ко мне не пришел (из Китая все приходит всегда и без проблем), так еще и деньги не возвращают. Магазин имеет признаки скама.... Leggi di più
L'azienda ha risposto
Nie polecam sklepu swimholic. Niskiej jakości produkt. Zakupiłam strój startowy arena dla chłopca, kod querty odkleił sie po 10 minutach przebywania w basenie, bezpośrednio przed zawodami. W regul... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are swimming specialists. E-shop with individual approach and sports spirit ;-) Swimaholic is a specialized shop for swimming and other water sports. We offer everything that every professional or recreational swimmer would need: swimming suits, wetsuits, goggles, neoprene shoes, gloves and many more. In addition to that, we also have a wide selection of clothing, backpacks, swimming buoys, towels, swimming electronics and so on. If you are not sure about the product our team is all time ready to help you to choose the best for you! We have gained trust, from those who make their first swimming steps, to those who record significant sports results. Our mission and satisfaction are satisfied and well-equipped consumers who want to have quality and long-lasting equipment, regardless of whether they are swimmers, surfers, divers, amateurs or professionals. We want to enable you to choose and undergo a pleasant experience with the equipment we offer through the brands we represent. We strive to provide our customers with professional and quality support in choosing products and sizes, as well as expert advice for their use and maintenance. 30 Day money-back guarantee or secure shopping are the things we don't need to highlight as those are essential for every reliable seller. "Life is cool in the pool"
Informazioni di contatto
U průhonu 17, 17000, Prague, Repubblica Ceca
- +420 721 347 527
- info@swimaholic.eu
- swimaholic.eu
2,5
Scarso
103 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 90% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
My first order
My first order. Faulty goods delivered. Delayed also. Their expectation is that I return the faulty goods on my expense, while I also organize the delivery myself. They consider it to be a return, I consider it to be their responsability to replace the no good item. Wish I have paid more attention to the retur policy before ordering.
Update: e-mail sent with pictures to your adress on 12 jan 2023. Invoice number is 202300556
12 gennaio 2023
Non scritta su invito
Risposta di Swimaholic
Dear Dona,
sorry for delay in delivery it was caused by Christmas holiday. Which product from your ofder is faulty? We did not get any of this information. We are checking product before sending so i am little bit suprised by this information.
Swimaholic Team
Kaputte und dazu noch falsche Ware…
Kaputte und dazu noch falsche Ware versendet. Rücksendung darf man selber bezahlen. 14 Tage später geliefert und das Geld... So kann man Geld vernichten
21 gennaio 2023
Non scritta su invito
Risposta di Swimaholic
Dear Lutz,
we are sorry for one day delay in delivery. In case you are not satisfied with product please send it back to us. When we get the package we will check all situation.
Swimaholic Team
Keeping in mind for next order
Even though I knew what goggles I was looking for, I find it very nice watching every goggle put on.
Delivered pretty fast, on time in expected quality.
4 gennaio 2023
Non scritta su invito
Risposta di Swimaholic
Thank you for purchase and nice review. Hope you enjoy swimming with new equipment.
Swimaholic team
Sehr schnelle Zusendung
Sehr schnelle Zusendung
Sichere Verpackung
Tadelose, bestellte Ware
Alles bestens
29 novembre 2022
Non scritta su invito
Risposta di Swimaholic
Hallo,
vielen Dank für Ihre wunderbare Bewertung! Wir freuen uns sehr zu hören, dass Sie mit der schnellen Lieferung, der sicheren Verpackung und der Qualität der bestellten Ware zufrieden sind. Ihre Zufriedenheit bedeutet uns viel!
Great swimming suit
The size of the swimming suit was right, the material that it's made of is exactly as advertised. The delivery was even faster than initially promised! Great experience! Definitely recommend and will purchase a new swimming suit soon.
31 ottobre 2022
Non scritta su invito
Kundenservice wird hier groß…
Kundenservice wird hier groß geschrieben! Ganz angenehmer Kontakt! Zügige Bearbeitung und Lieferung, hier bestelle ich gerne wieder.
4 novembre 2022
Non scritta su invito
Super Service
Bestellung, Zahlung und Lieferung haben reibungslos geklappt. Die Anlieferung über einen Paketshop finde ich sehr gut.
1 settembre 2022
Non scritta su invito
Leider schlechte Erfahrung gemacht
Leider schlechte Erfahrung gemacht. Der Service gefällt mir überhaupt nicht. Die Kommunikation zieht sich in die Länge, ohne, dass sie für den Kunden zielführend gestaltet wird.
Ich bleibe jetzt nach 2-monatigen Kommunikation auf meiner undichten Brille sitzen.
Ich bewerte ungern negativ, aber hier geht es einfach nicht anders. Hier bestelle ich nie wieder.
3 maggio 2022
Non scritta su invito
Risposta di Swimaholic
Hello, thank you for your feedback. Your product was delivered on 2nd of Febuary and you sent the goggles back after 2 months of use with scratches on lenses. We accept returns or exchanges in 30 days and in 100% condition.
Tereza Swimaholic
No delivery after one month, - what?
Too slow delivery. Good service after complaining.
28 aprile 2022
Non scritta su invito
Risposta di Swimaholic
Hello,
we are so sorry, that deliver takes to long but we sent your package ASAP.
Please be avare that we send our products from Prague, Czech Republic and it takes time until it arives to Norway.
The package is already sent, so if you don't want to take it, the delivery service will send it back to us and when it arrives we will contact you and refund your money.
Risposta di Swimaholic
Thank you for the maximum number of stars and for being satisfied with our services. Lea :)
Order cancelled!!
Waited a week for my order then received an email simply saying "order cancelled". Very poor.
2 marzo 2022
Non scritta su invito
Risposta di Swimaholic
Dear Bernadette Robinson, you selected the credit card payment when you ordered the product but we didn't get the payment so the system automatically deleted the order after the time limit given for the payment. In case you made a payment after the time limit please send us a confirmation on info@swimaholic.eu so that we can put your order back in the system. In case the order wasn't paid please place the order on more time. Thank you for your understanding :)
THE worst experience
THE worst experience I could ever have, I ordered twice from them and every time THEY used stupid deliverers, I couldn't get anything from them, NOTHING!!!!!!!!!!!!!!!!
3 febbraio 2022
Non scritta su invito
Risposta di Swimaholic
We are sorry that you had a bad experience, this is not usual. Please send us the order number or the name on which you made the order so that we can look deeper into the situation at info@swimaholic.eu. On our web site, we have few choices of the delivery services so that our clients can choose which they prefer the most and unfortunately we can't influence the delivery service time of the delivery or take the blame if they make a mistake. Lea :)
Godd i like it
9 dicembre 2021
Non scritta su invito
Risposta di Swimaholic
Hello,
Thank you very much for your purchase and review. We are very happy that you are satisfied with your purchase.
Swimaholic team
Good experience
Shipping time was accurate, product was as ordered. The store has a good selection, will probably order again.
5 novembre 2021
Non scritta su invito
Risposta di Swimaholic
Hello,
Thank you very much for your purchase and review. We are very happy that you are satisfied with your purchase.
Swimaholic team
Very fast international shipping( to…
Very fast international shipping( to Bulgaria), the goods arrived as in description. Thank you! I'll be back ;)
14 ottobre 2021
Non scritta su invito
Risposta di Swimaholic
Hello,
Thank you very much for your purchase and review. We are very happy that you are satisfied with your purchase.
Swimaholic team
Wonderful shop
Fast international shipping, item arrived as in description, good quality. Thank you.
21 aprile 2021
Non scritta su invito
Risposta di Swimaholic
Hello, thank you for rating. We are glad that your order has been delivered in time. Have a nice day.
Risposta di Swimaholic
Hello,
Thank you very much for your purchase and review. We are very happy that you are satisfied with your purchase.
Swimaholic team
Risposta di Swimaholic
Hello,
Thank you very much for your purchase and review. We are very happy that you are satisfied with your purchase.
Swimaholic team
Finally received my item
Finally received my item, ordered 18th December paid extra for the postage £10!! and still didn't arrive until 7 days later.
Communication was good with the online chat.
disappointed with postage costs and delivery time, wish i had only paid the cheaper option.
5 gennaio 2021
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