Saab Singh the delivery driver was great. Stayed on the phone while I directed him through the office, and was able to deliver a surprise birthday cake. Recommend :)
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Absolutely fabulous delivery and experience with Swiftee, who helped us all week to courier an order from Rinkoff’s Bakery each morning. Rodger is absolute superstar and went out of his way to help, i... Leggi di più
L'azienda ha risposto
Good service as always. Appreciate the driver being patient with issues that came up and having to change the delivery address last minute - thank you!
Really quick and easy to schedule. Very reasonable priced. Received item within the hour. Will definitely use again. Thank you.
Dettagli dell'azienda
Scritti dall'azienda
Swiftee is reshaping London's courier landscape with its peer-to-peer and last-mile same-day delivery service. Utilising a vast courier network and advanced technology, Swiftee ensures swift and secure delivery for individuals and businesses alike. Our vision is to provide a professional same day delivery service with a personable & human approach. With trust and transparency at our core, we aim to remove the stress from same day deliveries for good.
Informazioni di contatto
Grosvenor Way, E5, London, Regno Unito
- 0345 004 0980
- hello@swiftee.co.uk
- swiftee.co.uk
4,7
Eccellente
211 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Swiftee
Thank you, Paul! Short and sweet — we’ll take it and keep the service just as sharp 🙌
Your delivery driver was very polite…
Your delivery driver was very polite and gentle with the order. Unfortunately your your customer support team via was rude and dismissive, didn’t really want to check information that I was requesting was disappointing .
21 febbraio 2026
Non scritta su invito
Risposta di Swiftee
Thank you for your feedback — we’re really glad to hear the driver was polite and handled the order with care, but we’re sorry your experience with our support team wasn’t up to the same standard. That’s not the level of service we aim for, and we’d like to look into this properly. Please can you share the order ID to support@swiftee.co.uk
so we can review what happened and address it ⚠️
AMAZING GREAT SERVICE
I was SO SO impressed with Swiftee. From start to finish, their service was amazing helping us delivery gift boxes to offices in our local area. They were so accommodating and helped solved any issues that came our way. I would not hesitate to use this guys again.
19 febbraio 2026
Non scritta su invito
Risposta di Swiftee
Thank you, James! We really appreciate the amazing feedback — glad we could help get those gift boxes delivered smoothly and step in whenever needed. Sounds like everything went exactly to plan, which is always the goal 🎁
delivery to Ub take 3 hours crazy
delivery to Ub take 3 hours crazy
Nothing will change, apparently, they just pick up or drop off few more deliveries along the way, and that's what happens.
18 febbraio 2026
Non scritta su invito
Risposta di Swiftee
Thank you for the feedback — we’re sorry this delivery took longer than expected, especially for that route. Please can you share the order ID to support@swiftee.co.uk
so we can look into what caused the delay and get back to you properly 🚧
- Hi Malka, we'd love to look into this in more detail, we've requested information from you but it seems you haven't provided. We also cannot locate any deliveries with the name attached. At times it is possible the a courier has a drop along the route, but this should not prolong your delivery. If you share your details with us we can investigate this further and provide you with a desirable resolution.
Risposta di Swiftee
Thank you, Mordechai! Fast delivery and amazing service — exactly what we aim for every time, glad we delivered on both 🚀
Brilliant service
Brilliant service! Very efficient and trustworthy. Thank you so much!
4 febbraio 2026
Non scritta su invito
Risposta di Swiftee
Thank you, Beatrice! We really appreciate your kind words — efficient and trustworthy is exactly what we aim for every time 🔑
Delivery came much slower than I…
Delivery came much slower than I expected. Would not have ordered if I knew it would take so long. Poor communication in tracking also.
3 febbraio 2026
Non scritta su invito
Risposta di Swiftee
Thank you for your feedback — we’re sorry the delivery took longer than expected and that the tracking didn’t give you the clarity you needed. That’s not the experience we want customers to have. Please can you share the order ID to support@swiftee.co.uk
so we can look into this properly and come back to you 📉
The delivery driver was an hour late
The delivery driver was an hour late. Didn’t pick up his phone when I tried numerous times to call and arrived in a completely different car !
30 gennaio 2026
Non scritta su invito
Risposta di Swiftee
Hi Lena,
We’re extremely sorry to hear this. I have tried to find a booking related to your name but have been unable to locate. We’d love to make this right for you can you please email hello@swiftee.co.uk with your booking so we can look into this further.
Risposta di Swiftee
Thank you! We’re glad to hear your courier was friendly — always makes the whole delivery feel a bit smoother 🙂
Perfect service
Perfect service! In less than an hour I had my glasses delivered!
22 gennaio 2026
Non scritta su invito
Risposta di Swiftee
Thank you, Isis! We’re glad we could get your glasses to you so quickly — seeing clearly again in under an hour is a win all round 👓
Fantastic service
Fantastic service. Use it all the time. Thank you.
20 gennaio 2026
Non scritta su invito
Risposta di Swiftee
Thank you, Michael! We really appreciate your continued support — it means a lot to us that you choose Swiftee time and time again 🙂
Excellent - went over and above
Excellent. Really went over and above to help. I can't recommend them highly enough. Customer for life :)
13 gennaio 2026
Non scritta su invito
Risposta di Swiftee
Thank you, Sheila! “Customer for life” is the kind of compliment that makes our team do a little happy dance in the office - we’re so glad we could go the extra mile for you 💃
Terrible experience
Terrible experience they didn't keep to the times, were not very helpful when I called them, would not give me the managers name.
They used to be great, in the past shame they are not reliable anymore.
15 gennaio 2026
Non scritta su invito
Risposta di Swiftee
Hi there, we're extremely sorry you had a bad experience. We'd love to hear more about this and make it right - it would be great if you can share your details support@swiftee.co.uk as we cannot locate any bookings with your name provided.
Reliable, professional, and friendly courier servicead a very positive experience with…
I had a very positive experience with Swiftee. My call was answered professionally, and the service was excellent from the start. The courier was punctual, polite, and handled the delivery with great care. Communication was clear throughout, and everything arrived exactly as expected.
The customer care was especially impressive — friendly, attentive, and genuinely helpful. It’s refreshing to deal with a courier company that delivers on its promises without unnecessary complications. I would happily use Swiftee again and would highly recommend them to anyone looking for a reliable and friendly service.
12 gennaio 2026
Non scritta su invito
Risposta di Swiftee
Thank you, Haim, for such a thoughtful and detailed review. It truly means a lot to hear that every part of your experience, from the first call to the final delivery, met your expectations. We take great pride in being professional, punctual, and genuinely helpful, so your words really motivate our whole team 🙏
This was my first experience with…
This was my first experience with Swiftee, it was so easy to log and book this service and they arrived to collect package within 20 mins and delivered straight away.
I will be back soon.
8 gennaio 2026
Non scritta su invito
Risposta di Swiftee
Thank you, Marcus! We’re really glad your first experience with Swiftee was such a positive one. It’s great to hear everything was easy to book and that the pickup and delivery were so quick — we truly appreciate you choosing us and look forward to helping you again soon 😊
Selcuk the delivery driver was great
Selcuk the delivery driver was great, really efficient pick up and excellent customer service
5 gennaio 2026
Non scritta su invito
Risposta di Swiftee
Thank you, Chaz! We’re glad to hear Selcuk delivered such efficient service and excellent customer care 👏
Great communication from start to finish
Great communication from start to finish
4 gennaio 2026
Non scritta su invito
Risposta di Swiftee
Thank you, David! We’re pleased to hear the communication was clear and smooth throughout your delivery 👍
Kind driver
30 dicembre 2025
Non scritta su invito
Risposta di Swiftee
Thank you, Yitsi! We’re happy to hear you had a kind and pleasant experience 😊
Great Service
Driver today was friendly respectful and did the job with pleasure
Thank you
23 dicembre 2025
Non scritta su invito
Risposta di Swiftee
Thank you, Chaya! We’re delighted to hear the driver was friendly and respectful and made the experience a pleasure 🌟
Great delivery with kindness!
18 dicembre 2025
Non scritta su invito
Risposta di Swiftee
Thank you, Martin! We’re glad your delivery was handled with care and kindness 😊
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.