Surya Heating Recensioni 

Prompt arrival. Does what it says.

Very fast service, many thanks

Really great support from Simon. He explained simply and clearly the attributes of each type of heater.

Initially I was looking at infrared panel heating options online and came across Surya Heating website. Their prices appeared relatively reasonable. I was not 100% sure on the type of infrared heater or size I would need for the area in question so contacted them via email. Simon promptly answered, after advising him of the room type and emailing him the measurements of the area, I received great advice on the type of heater I would need, the number required and the wattage. On Simons recommendation, I purchased 2 Zenos 1200w wifi enabled bar heaters. These were for a conservatory - quite restricted on wall height. The Zenos bars are perfect for the height of the wall, come with remote control and are wifi enabled. I downloaded the Smart Life app – this was straightforward, getting the heaters added, setting the temperature and timer up were all easy. The Zenos bars heated the room and got to temperature quickly, once the desired temp was reached the bars stopped using energy and would only come back on briefly if the temp dropped. I was keeping an eye on the smart meter during the process and couldn’t believe how effective and efficient they were. The smart meter indicated in the lower end of the green area once up to temp. The conservatory remained really toastie all evening! Overall, communication, knowledge, prompt delivery and answering a query once I had the heaters delivered were all spot on, cannot fault. Simon was prompt at answering emails and helpful. These are brand new, and I have had one evening so I would be interested to see how they perform consistently and if the need arises whether I had any aftersales/queries Surya will remain helpful. I am already thinking about more infrared heaters in another area of the house once renovated if all goes to plan I would recommend & use Surya again for any infrared heating products/requirements. Thank you, Karen

Product, price and communication is good (only problem is conflicting info about opening hours!!

Informative call handler. Helpful not pushy. . I bought the IR round mirror with WiFi for a bathroom with a cold flat roof. The WiFi was a little tricky to connect like most WiFi connected products. Remote thermostat is great as it can be put in another cooler place if the first location heats up too quickly and switches the heater off. The mirror heats quickly and once the room is heated the heat remains for a long time after the heater switches off. The edges of the mirror seem convex and slightly distorted which I presume helps with heat distribution. It isn't a negative. I like this product and would recommend it. I hope it lasts as it is expensive to buy but not to run. The wattage is quite low in comparison to other electric panel heaters.

Great service and Product

The gentleman I spoke to on the phone was very helpful, and the products arrived when I was told they would arrive.

Great experience from the first phone call requesting information on the heater. Item arrived very quickly and very impressed with the quality!

The IR panel seems good and it arrived on time - all good!

Brilliant quick delivery,No problems Exactly what I wanted and they delivered

Good value heater, easy to install and works well!

An excellent product. Well designed and presented. Delivery information and actual were perfect

I had a query about the distance of the mirror heater from the wall in our small WC. Simon was able to advice me that due to it low wattage 100 - 150 mm would be fine for our location and took my order over the phone.
I was pleased with the help given and how clear and polite he was.

Great service, I got a clearance IR Picture Panel
I love it & can’t wait to put it up!

Prompt delivery. Still to open package so cannot comment yet on quality of product!

Have now got the heaters fitted and working. Can say they are fantastic. Warm up brilliantly. Just awaiting a refund on the suspension kit which we didn't need as we used battens.