Xbox Recensioni 48

Could not talk to a real person they would transfer me to an Ai every time I called

Toutes les options de contact dirigent vers un bot au mieux inutile, au pire, buggé. La solution miracle semble être un reboot quel que soit le problème. Désastreux!

For 4+ years my Xbox series S has had upgrade issues, every time I want to play an upload stops me from gaming for hours. I have all the automatic setting on and have even gone Offline to be able for quick access to game. But it’s no longer acceptable, quick easy gaming on this console is Not achievable. I know I’m helping them sell more Series X, but it’s a note Not to trust their advise on what the future of gaming looks like. Microsoft is not able to achieve or support their own direction.

Impossible to talk to someone. It telle me to visit xbox help online but I cannot find help there. The virtual agent doesn't understand my questions.

I’m so tired of the lengthy updates when I want to play a game and end up waiting hours… if the games are that complex, build a better system or stop over complicating games. It’s like being thirsty and staring at the water for several hours before drinking! It’s ridiculous…

The website is made atrocious and nobody would help me with my refund.

Absolutly no help at all, its been over a month and still no resolution or answers to my issue.

Xbox suspend me for exposing a pedophile on Xbox when I called the person out in the message im selling my xbox and going to get a ps5 right now never going back to get xbox again and im letting everyone now so im guessing xbox support pedophiles the xbox support doesn't care for your kids xbox is breaking the law im going to let law enforcement know what's going on

Purchased a 1 month Xbox game pass ultimate code and redeemed it on my account. Within 10 minutes I was hit with a communication and multiplayer ban for 2 weeks so already wasted half of my 1 month code. I don’t even play Xbox, I play on PC so how can I possibly be banned on Xbox? I want a refund for the money I spent on this code. Customer support is terrible.

10:27 Appel

+20 minutes d'attentes contairement a 1 minute annoncee.

Pareil pour le chat

J'ai toujours personne par telephone au bout de 30 minutes j'ai donc demande par chat

10:57

Un certain julio, numero de dossier 7092460378.

- refuse d'entendre quoi que ce soit et m'envoi des reponses template.
- se permet de me tutoyer
- Mensonges a repetition
- Se permet de quitter la conversation en plein milieu

Ensuite un certain Mario :

De nouveau une perte de temps

Du coup j'ai raccroche au bout d'une heure d'appel et j'ai fininalement eu une personne apres avoir rappele

11h30

Rebelotte, la personne refuse de faire son travail, refuse de s'identifier, et refuse de me passer un responsable

J'ai donc raccroche a 11h43

11:45

je rappel

A chaque fois la personne fais comme si elle etait pas la au debut de la conversation et attend que je parle pour parler, ensuite pas de bonjour et ne s'identifie pas
Refuse de s'identifier
M'accuse, et ment

11:58

toujours aucune responsable, il me dit que le responsable va me rappeler d'ici 2h max sur ce numero et je lui demande un email de confirmation il me raccroche au nez

De la publicite mensongere
Des temps d'attentes de plusieurs heures
Des comportements innadimissible de la part des agents support que ce soit par chat ou bien par telephone

Shocking, they all for taking your money, but ain’t to quick to refund, shower of shit, the lot of them.

By far the worst “customer support” I have ever seen. It is literally impossible to talk to a real human so if that’s what your trying to do, it’s a complete waste of time there’s nobody to help you.

Bought overpriced controller for £120. Controller had issues from day 1 and broke all together 1 month after warranty expired (controller was used very little!). Tried requesting repair through the repair portal and I get told “There are no repair options available for this issue”. Tried contacting customer service and im told “Support is not available for this kind of issue. Pathetic. I want refund asap or a working controller!

Downloaded a 360 game onto my series x, won't let me download my profile sends me to my Microsoft account. However no issue, login details and payment info all correct. I can't have a callback on this issue as won't let me and the two xbox agents I spoke to both gave me troubleshoot to do that led nowhere and both cut me off with no resolve, wasted my time, and I've paid for a game I now can't play as Xbox won't let me do a new support case on it. I hope this reaches someone as terrible service the xbox support team have given. Shouldn't be made this difficult to speak to someone in person.

You are Woke clowns,

I play online, i get cheated alot on COD and them i report pc players on xbox network, sometimes i add a angry not to them, nothing too crazy, i got banned so many times, now im perma banned, and for what?? They should do action against cheating, i get angry because of cheating its the oppiste world this, F U xbox idiots

My controller is faulty and it’s still under warranty. I’ve had to put the controller serial number in four times and still haven’t got a response. I don’t want it repaired. I want it replaced. I’ve sent repair options in many times and I don’t even know if it’s been successful. You don’t get a response saying we will be in contact.

Request a refund as I bought the new Robocop game and I get to a mission that once completed won't load the next mission but support have failed to get back to me or give me a refund so I now have a game that's useless to me and I'm out of pocket for it too

They take your money, to provide a service. Now things are unstable and unreliable for an extended period of time, many people calling it out through available channels and they are ignoring it. This should be grounds for a major class action lawsuit as I'm sure there is no good reason to ignore it's community like this. This strikes me as malicious.

new games, most of which are online and that forces you to pay to play . You pay for core and that allows the basic use of the original Xbox 360 , top that off with previous backwards compatibility games getting the boot . My daughter played bioshock previously, it was backwards compatible now it won't play any original Xbox games. This is absolutely fine if you just have the Xbox as an ornament. Remember 4.99 a month .... Forget that . I'm walking away from Xbox , maybe go outdoors and spend little money for a good time rather than a lot on some billionaire with greed

Disgusting behaviour from a company as Xbox the people in support are useless and awful I have mnd and they don't know what it is and and the fact the don't help I have disabilitys unfortunately because of my mnd and they still treat you awful and ignore what you tell them and end up going circles and fob you off with bullshit support chat on Xbox is the worst plus Xbox ain't great anymore either.